When I try to access the store from iTunes the application stops working

I'm on Windows 7 I've reinstalled iTunes several times. I can add music manually and play and sync my iPhone and iPad but whenever I try and access the store it crashes. I've tried all the fixes listed in the community help topics but nothing works. I am current with my Windows updates and I have the most recent version of iTunes.

Hi karenfromguelph,
Welcome to the Apple Support Communities!
I understand that when you attempt to connect to the iTunes Store you see a blank screen. In this situation there are a few troubleshooting steps that I would recommend. Please work through the steps in the attached article to help resolve this situation.
Can't connect to the iTunes Store - Apple Support
Best regards,
Joe

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http://youtu.be/3c90vXO8K5w
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When I try to access the store from iTunes the application stops working

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