When I try to activate my prepaid CC card I get: "This card was purchased in a country that does not match your Adobe ID." I bought it in the USA for use here in the UK...how can I activate it? It is a student edition. Thanks

I don't know that you can purchase in one country and use it in another. Try contactoing Adobe support thru chat:
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

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After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help."

Hi. I'm a Mac user. After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." What should I do?

Did you purchase the software in another country than where you live?

This card was purchased in a country that does not match your Adobe ID. You can try signing in with

This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help.

Hi Debbyw01,
Unfortunately we can't change the country associated with an Adobe ID but have the following options:
- you can create a new Adobe ID with the country using a different email address
- if you'd prefer to use your current email address please contact Adobe http://helpx.adobe.com/in/contact.html who can assist you to
make a change to your existing ID that will allow you to create a new ID with the original email address.
Please let us know what you'd prefer.
http://forums.adobe.com/thread/988634?tstart=0
Regards,
Rajshree

Just bought CC and have license key. When I try to redeem it says "This card was purchased in a country that does not match your Adobe ID."

Just bought CC and have license key. When I try to redeem it says "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." anyone have any ideas?

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html

This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help.

I am getting this message about my Adobe ID country not matching the card. Any solutions how to fix this?

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html

Google search page on the iPad, issues when you try to open a new tab. Anyone noticed this? It is a recent development. Does not happen on any other website.

Till recently there was no issue opening a new tab after doing a search on google for an issue. For the last ten days or so I am having this experience of inconsistency. Has anyone noticed it. On the other hand if I visit any other web pages it works smooth to open a new tab.

May be it is working fine for you. But then i am experiencing the issue again and again. someone else was also facing the same issue on another forum.

Can I buy used IPhone 4 registered in USA and use it in India? How can I re-register it to my name?

I would like to buy ans used unlocked iPhone 4.
Can I buy used unlocked IPhone 4 registered in USA and use it in India? How can I re-register it to my name?

Thanks KiltedTim.
I know a person who usedit for couple of months and now he would like to sell it.
I want to know if anyone can use it in India. When I say "use" that means download apps and purchase music from the store.
I am asking this because that Iphone ll be registered in USA.

I have 2 Adobe CC subscription plan under same adobe ID, but i only can manage to used on two computers. How can I activate another the second plan.

I have 2 Adobe CC subscription plan under same adobe ID, but i only can manage to used on two computers. How can I activate another the second plan.

Hi AndrewHISC
We would need to cancel one of the subscriptions and then you could sign up again using another ID.
Let me know if you wish to proceed with this.
Kind regards
Bev

Hi, Unfortunately my Laptop has died (which had my iTunes on it). I want to ensure my music on my iPhone 5 and my iPad Air are backed up. Also, I want to sort my music in the way I used to with iTunes. How can I do this with just these two devices?

Hi, Unfortunately my Laptop has died (which had my iTunes on it). I want to ensure my music on my iPhone 5 and my iPad Air are backed up. Also, I want to sort my music in the way I used to with iTunes. How can I do this with just these two devices, i.e. NO Computer? Can the iCloud help? Why can't I download iTunes (i.e. my library as I saw it on the computer) to these devices? Thanks to anyone who can help me here.

You can change the email address of one's appleID...
I'd recommend changing moms email to yours to get a good backup on the Mac
Then switch mom's back to hers
Then change your account to the same email you used.
I've done something similar when I needed to update my Apple account (one ID changing email addresses and phone)

After updating my Macbook Pro retina display to os x yosemite 10.10.2, the mause and track pad locks, and do not respond especially when using the Mac for a long period, please help, how can I solve this, I do not like feel like in windows, so I paid

after updating my Macbook Pro retina display to os x yosemite 10.10.2, the mause and track pad locks, and do not respond especially when using the Mac for a long period, please help, how can I solve this, I do not like feel like in windows, so I paid good money for this mack, I feel calm

Hi Buterem,
I'm sorry to hear you are having issues with your MacBook Pro since your recent Yosemite update. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having intermittent but persistent responsiveness issues with your mouse or trackpad, you may want to try using Activity Monitor to see if these incidents correspond to occupied system resources, especially system memory or CPU. You may find the following article helpful:
How to use Activity Monitor - Apple Support
If the entire system hangs or locks up (for example, if the system clock freezes and stops counting up), you may also be experiencing some variety of Kernel Panic. If that is the case, you may also find this article useful:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Regards,
- Brenden

I have a new Macbook pro and can't recall the password I used with my Time capsule - How can I (ideally) retrieve or possibly change the time capsule password?

I have a new Macbook pro and can't recall the password I used with my Time capsule - How can I (ideally) retrieve or possibly change the time capsule password?

Remember security on a TC is an illusion.
Simply press the reset button for 1-2 sec.. you must not do too long .. it will then hard reset.. but soft reset will revert all passwords to default for 5min. ie TC password is now public.
Remember this the next time because anybody at all can change your passwords.
Once into the TC you can then open the view passwords if you wanted any weaker security. Click and open the TC.. and click on edit.. then go to the top menu..
Voila .. all your passwords in plain sight to any Tom Dick and Fred.

I have Adobe Photoshop CS5 installed in two computers. The hard drive of my home computer crashed and I had no time to deactivate the software. The hard drive needed to be formatted. How can I activate the software CS5 again ? Thank you for an answer.

I have Adobe Photoshop CS5 installed in two computers. The hard drive of my home computer crashed and I had no time to deactivate the software. The hard drive needed to be formatted. How can I activate the software CS5 again ? Thank you for an answer.

If it's the same computer, same CPU and same HD, no de-activation or re-activation should be necessary.
Install from scratch and apply all updates manually.
Please do a forum search. I and others have repeatedly answered the question about failed updates of CS5 a whole bunch of times recently.
Bottom line: the Adobe auto updater is utterly useless in CS5 and prior versions. You need to download the updates and apply them manually yourself.
I and others have even supplied the links for Mac and Win, which you haven't even bothered to specify.

Hello. I have an old G4 Tower at 10.4.11. The password for Keychain has been lost. How can I generate a new password for Keychain? Every time I use Safari it want me to enter the password. Any suggestions? Thank you

Hello. I have an old G4 Tower at 10.4.11. The password for Keychain has been lost. How can I generate a new password for Keychain? Every time I use Safari it wants me to enter the keychain password. Any suggestions? Thank you

See if this helps...
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.
Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544

When i try to send email in my hotmail i get this message webkit2 web process.exe stopped working then it closes the window any ideas

when i try to send email in my hotmail i get this message webkit2 web process.exe stopped working then it closes the window any ideas

Do you know how it is chaning the addresses? Can you compare what is send to what it is your address book?
In the meantime, make a temporary, backup copy of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
3 - launch iPhoto and try again.
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OT

HT1688 I got new iPhone 5s on At&t from USA friend, I live in China. How can I activate this phone in China

I got new iPhone 5s on At&t from USA friend, I live in China. How can I activate this phone in China.
In China there are 3 carrier - China Telecom, China Mobile, China Unicom.
How can I activate my iphone and change carrier ?
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Regards.

You can't. Send it back to your friend, & have him/her get the phone officially unlocked for you.

When I try to activate my prepaid CC card I get: "This card was purchased in a country that does not match your Adobe ID." I bought it in the USA for use here in the UK...how can I activate it? It is a student edition. Thanks

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