When i try to add an app to my ipod the account settings say i need to fill in the state i live in.. but i live in Canada not the US.. what am i supposed to do??
My ipod account settings are asking for the state that I live in. I don't live in a state, I live in Canada... How do I fix this???
If you go t the Maps app where does it say you are located?
From the description it things you are purchasing from the USA App store.
If you go to the App store app and Featured App and scroll dow and tap the terms and conditions, what country does it refer to?
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When I try to add video to iMovie on iPod Touch, none of the videos on the Touch show up to be added. I've restarted the iPod twice, closed all the apps and then reopened iMovie. Please help!
Now You lost me (without using a computer?) - Most probably due to that I've not got an iPod Touch but mine is seven Years old - so it most probably work in a totally different way.
Sorry
Yours Bengt W -
My apple id is disabled when i try to add an app. However, in my apple id, its checked green verified?
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I got a new apple iD so when i try to update my apps it wont change the last one that i had so i cant update my apps. How do i fix this?
- Go to Settings>Store and sign out and sign into your account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
In AppStore.app for some reason when I try to update my apps, it asks for the wrong user account than the one that I am logged in with. This makes me unable to update my apps
You would have downloaded those apps with the wrong Apple ID then created a new Apple ID which is the on you are on now. This is acting as normal because all content downloaded from the iTunes and App Store is attached to the Apple ID it was downloaded with. To stop this you would delete the apps and redownload them with your current Apple ID you are signed in with.
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When I try to redeem an app download code, it tells me to confirm that I am 17+ and that it'll download immediately but it doesn't.
What I mean is, as soon as I put in the code and click redeem, it comes up with the message saying to confirm that I am 17 or over and that it'll start downloading immediately, but when I press OK to confirm that I am, it takes me back into the text box for the code.
Does anyone know why this is happening?Hello there, Joshywooful1.
The following Knowledge Base article provides some practical steps and additional information for your issue:
If you can't redeem your iTunes Gift Card or code
http://support.apple.com/kb/HT6021
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
When I try to add a contact I keep getting the spinning beach ball
I have read instructions for adding new contact, but when I try to add name all I get is the spinning beach ball. Thanks for your help.
Hi,
I'm sorry you're having this problem with your contacts and Firefox. Can you tell me which email you are trying to use in Firefox, so I can research it and help you out?
Thanks,
Michelle -
will not export photo. pop up says Some export operations were not performed. This file could not be opened(1). Also when I try to add a key word to photo
the screen keyboard opens and I do not have a touch screen monitor.I have uninstalled LR6 and re-installed and it still does the same thing??????<moved from Downloading, Installing, Setting Up to Photoshop Lightroom>
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When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?
You probably need to confirm the security code of your CC. Log into your account an input this, even if it's already there.
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I'm getting "can't add volume. Unknown error occured" when I try and add my Mac hard drive to the privacy settings
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
When I try to check "Mail" in iCloud prefs on my Mac, it says I need an iCloud email address. I already have one (and I get mail at it). How do I fix this?
Have you reset the password recently for the email account?
A real simple fix usually is to delete the mail account (settings < mail contacts calendars, tap the affected account and choose delete at the bottom) Then re add the account. -
When I try to add an application to my new iphone my wife's gmail account appears. Can you help me figure out why and a solution.
Morning robskraus,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Best of luck,
Mario -
I need help on how to download the ios 4.3. to my iphone 3gs. My mom was using it and everythig was fine but when she upgraded the lady erased everything so it would be like new and now when i try to download a app like facebook it says it requires ios 4.3. and i have asked people at phone places and i have hooked it up to itunes and still havent been able to..when i go to settings then general it doesnt show up any software updates, that whole part is erased. someon eplease help me!\
What version of iOS are you running? I'm going to bet that you do NOT have a 3Gs. You have a 3G. The highest version of iOS that can run is 4.2.1.
If you did not save a copy of the older facebook at that could run on 4.2.1 on your computer that you can sync back, then you're out of luck. The newest version (and the only one available in the app store) will not run on 4.2.1.
You will have to resort to using the mobile web page in Safari or find a 3rd party app that will run on your phone. -
When I try to purchase an app, I keep getting the (error Id:11200)
When i try to purchase any app the same error message comes up saying, "There was a problems completing this purchase. Please try again or visit blackberry app world support for more information. (error Id:11200)". And I've tried to visit blackberry app world support and it didn't help at all. I've checked my visa card and it's not expired, I've put in my BlackBerry ID correctly. This has been happening for a few days now. Idk, help?!?
Hi and Welcome to the Community!
I don't find anything with that exact error code, and several that could match the wording of the message...therefore, please go here:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
and conduct a search through the KBs for likely candidate articles. It is most likely that there is indeed something wrong with the credit card that is attached, and switching to a different one (or PayPal) may cure it.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
When I try and download an app , from the app store a message pops up saying "Not connected to the intunes store".
Try resetting network settings... settings>general>reset>reset network settings
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