When i try to back up my iphone 4 it says i cannot back it up with the error code -50
when i try to back up my iphone 4 it says i cannot back it up with the error code -50? HELP
If you are running Windows and it stops on the first stage of a sync then my suggestion is to uninstall AppleDeviceSupport version 2.0.1 and re-install 1.5.2.
There are instruction here to do it on Windows 7 (see the first post):
https://discussions.apple.com/thread/3280228?tstart=0
Those instructions are to fix a different problem, but it fixes the problem with syncing devices stopping on the first stage (backing up the device) too. The AppleDeviceSupport 2.0.1 comes with Quicktime 7.7 and, I believe, the latest Safari version.
I'm running XP, so used the Everything search program (http://www.voidtools.com/download.php) to find the directories with the AppleDeviceSupport installers (they have the extension .msi and the version in the directory name) and right-mouse-buttoned them to do the uninstall and install. Note you need a reboot afterwards. (Actually I just sorted out the service in the Service Manager, but that's a longer explaination and a reboot works fine).
Hope that helps,
John
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Why when I try to re download my music it says this device is already associated with another device and I have so many days to re download my music back? How do I get around this and get my music back?
It is telling you that the device has been associated with another Apple ID. Once an Apple ID has been associated with a device, there is a 90-day waiting period before another Apple ID can be associated with that device. Here is a Support Article that explains the 90-day waiting period:
iTunes Store: Associating a device or computer to your Apple ID
Cheers,
GB -
I have purchased a digital download of elements 13. I have downloaded it onto my lap top . When I try to download it onto my desk top I am getting a message that the activation code is invalid.
I just figured out a solution. I connected my ipod to my computer, went to the 'info' tab on the menu for my ipod. I checked 'Sync Mail Accounts', which were greyed out until I selected them. That connected me to the Cloud and everything went back to normal. Hope this helps someone else!
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when i try to open itunes on windows keeps saying apple application is required to run itunes error 2 windows error 2
You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunes installer, unpack the installer into its components using 7-Zip then try a standalone install of AppleApplicationSupport. It may still fail to install but if so you may get useful error messages as to why not.
tt2 -
A error message pops up when I try to click top singles "see all" saying "Your request could not be completed the item you've requested is not currently available in the US store" when a few minutes ago it allowed me to do so.
When I open the store in general (from my PC - Windows Vista), I get a message saying "Your request could not be completed. The item you've requested is not currently available in the Canadian Store."
On my iPad, Apps opens, but I can't browse new apps listings, but not their details.
Help? -
I have some updates due on some Apps I have downloaded but when I try to update I get a message saying that my account is not in the UK store so must switch to Ireland before purchasing. Does anybody know how you change stores? I did not do this deliberately!
Yup! Here:
http://support.apple.com/kb/HT1311 -
I cant download anything including Updates, when i try to download a black box appears saying in 4 different languages that i have to power off the laptop using the button, and it freezes, so i have no option but to power off. Please HELP
Well, at least it's good that there are no hardware issues - that's a relief and one problem area that you can check off.
OK, so let's summarize so I can get a clear picture of what's going on. If you try to download something from your web browser, what happens? What if you try to download a small utility such as "EasyFind" from the App Store? Or is the problem specifically linked to downloading updates?
I'm just trying to get a feel for if anything really means anything?
Usually what you download from, say, a website, goes into your Downloads folder. It's the default folder for things like that. Apps from the App Store are downloaded to your Applications folder. And software updates are generally, I believe, held in a temporary folder so that they can be installed (in many cases) when you're asked to restart.
It could be something as simple as repairing permissions on your start-up disk. You're running Snow Leopard, right? (That's what your profile says.) Try opening Disk Utility from your Utilities folder, selecting your boot disk and try verifying permissions. If you come up with some errors, try repairing permissions. After that, go ahead and verify your boot disk - you won't be able to repair it at this point, but at least you can see if you have any errors.
Let me know about the anything and get back to me after you've verified and repaired permissions and verified your boot drive.
Good luck,
Clinton -
Both when I open Encore as a standalone program, and when I try and export my work via Adobe Link to Send to Encore, I get the same error message - "Adobe Encore has stopped working. Windows will close the program. Help would really be appreciated. Thanks.
Now that is impressive Stan, thankyou! So simple ... I don't suppose you know why the "build" button is greyed out do you? Don't worry if you don't have more "magic dust" at your fingertips, I'll re-check my settings again, and again ... Thanks for your help. Doreen.
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I own an iPhone 5s, but this also seems to occur with any of the other devices I try to back up or sync.
Something temporarily wrong with your internet connection?
Be aware that this is a very large file to download, it needs a strong consistent internet connection.
Have the iPhone on the charger cable too.
In the meantime read the threads in this forum about the visibility item and some other possible issues on the 4 and 4S (although a large number of people have these issues, it is still a minor percentage, but anyhow, be aware). -
Someone gave me a airport express router. it works great with my macbook but when i try to connect via wifi to my iphone it says it can't be set up by "this software". Where can I download whatever software my iphone needs so I can get wifi?
Per chance is your AirPort Express Base Station (AX) an 802.11g model? If so, that is why you are getting this error message from the AirPort Utility running on the iPad. You would need to use either version 5.6 or 5.6.1 running on a Mac or a PC to administer this base station.
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When i use aol a box comes out and says that i have a problem with the comand to the program
this first started when i down loaded yahoo i also have the same problem when i try to use any other site that i try to get on with b t junkie
Is this while running Software Update from the Apple menu? If so, can you tell which update causes this error message?
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When I try to connect my iPhone to iTunes it comes up with the error code 0xE8000004
I have just finished restoring my iPhone 4 and upon trying to connect to iTunes to set the phone up I receive the following pop up message:
"The iPhone could not be activated because of an unknown error (0xE8000004). Please try again later"
I have tried switching the USB ports and even tried on another computer so I'm not sure what to do next.Hey eventsjordan1,
I believe this article has some information that will help you address this issue:
iOS: Unknown error containing '0xE' when connecting to a Windows PC
http://support.apple.com/kb/TS3221
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I want to sync music to my ipad, but it tells me it can't because ipad is not authorized. when I go to authorize it, it tells me it's already authorized. I'm confused.
You use the iTunes app, but you authorize a computer to use items acquired from Apple with a specific iTunes account. Then any iOS devices that sync to that computer are also automatically authorized to use the items acquired from Apple when they are synced to the device.
If you are mixing stuff from various usuers individual iTunes accounts it can get a bit confusing. For example if you have apps from thre different users accounts, the apps can only be updated if that user signs into their iTunes account either on the specfic computer or the individual iOS devices. -
help me pls
The prompt that asks to buy will have an option of " license this software" at the bottom, click at that , it will ask you to sign with your Adobe ID.
Or you can sign out & sign in back to CC desktop to activate.
If the issue still persists, please contact Adobe Support http://adobe.ly/yxj0t6
Regards
Rajshree -
help me...
Hi ashraf_8900,
Welcome to the Apple Support Communities!
I know that it can be frustrating when you cannot open iTunes or sign in with your Apple ID. There may be a few different troubleshooting steps I would recommend. I would first recommend that you completely uninstall iTunes and all of its related components in the correct order, however. Please use the attached article for information and instructions on removing iTunes from your computer. Once removed as described in the steps below, please install fresh and test. If the issue continues, please let me know.
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
Steps
Remove iTunes and related components from the Control Panel.Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.
Happy holidays,
Joe
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