When i try to backup my iPod - says that "my computer can't save backup"

when i try to backup my iPod - says that "my computer can't save backup"

See iTunes: "Backup could not be saved on the computer" alert message, http://support.apple.com/kb/ts2529

Similar Messages

  • When I try to launch iTunes is says that the application can not be opened

    When I try to open iTunes it says that the application can not be opened, that the required folder can not be found. On my husbands log-on iTunes will open. I am so confused. Please help!!!

    Hello Keaton44,
    I recommend taking a look at this article named iTunes: Finding lost media and downloads found here http://support.apple.com/kb/ts1408
    If you need to re download the movies you bought from iTunes you can do that free of charge with this article.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Regards,
    Sterling

  • After I tried to update my ipod to iOS 5, my ipod screen turned to the screen of the cherger cord pointing to the iTunes symbol. when I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes  and i did download t

    After I tried to update my iPod 4 to iOS 5, my screen turned to the USB cord pointing to the iTunes symbol. When I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes and I did download the latest version of iTunes (11.1.1). I tried to restore it again and the same error occured. I dont understand half of the instructions for the resolution of the 3014 error code so I did the instructions that I understood and nothing has changed. Please tell me how I can fix it.

    Just what do you not understand?
    Did you try:
    Try to restore from another known-good computer and network.
    Error 3014
    This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com.
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • TS2529 I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

    I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

    If the backup is corrupt, there is nothing that can be done.
    For what reason did you choose to not copy the pictures off the device to a computer prior to attemping an update or whatever caused the need to restore?  iPhones are not intended as sole storage of any media.

  • I've just got a new Dell with windows 7.  When I try to download itunes it says the windows installer can't be found

    I've just got a new Dell with windows 7.  When I try to download itunes it says the windows installer can't be found

    When your username includes a Charakter like "acson te graf" zhere is a Problem for Windows to find your installiert-Files. Yust Build another Username like "Dummy", give admistration rights, change to this user and install iTunes on this accout. Now you can Return to your Old account an use iTunes.
    I am still surching how to change the username in Windows but still no idea.

  • I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

    I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

    Acrobat XI is not distributed with Designer. Designer is now a separate product. You can create forms in Acrobat as an AcroForm or using Forms Central (an online forms program). You can print the form to a new PDF and then recreate the fields in Acrobat using the recognize form fields. You will likely have to fix the form fields, but that would be the process. Generally, once a form is taken to Designer, you can't bring it back without such steps.
    Designer is available with AA8 - AAX, but since is a separate product as I indicated.

  • My iPad was stolen when I try to locate it it say device offline how can I locate my device it's offline

    My iPad was stolen when I try to locate it it say device offline how can I locate my device it's offline

    This thread is 2 years old. Try opening a new post.
    Cheers
    Pete

  • MY computer sayd that it is connected to the internet in the upper right hand corner, but when I try to open safari, it says that it is unable to connect. how can i fix that?

    I just got this computer today, everything works fine but I cannot connect to the internet. The Wi-Fi thing in the top right corner tells me that im connected, but when I try to open Safari, it says that I am not able to connect to the internet. I have done everything the computer has told me, and i still can't connect. I need help please!!

    The problem lies between your router and the ISP.
    Pull the modem or router/modem power plug, wait about 30 seconds and plug it back in to establish a new connection to the ISP.
    Try another website, another device and see if that works if not then call your ISP for assistance and/or reconfigure the router.
    If your router isn't secure and you had bad leechers the ISP might have suspended the access or perhaps met the monthly data cap rate.
    See these links too.
    WiFi, Internet problems, possible solutions
    WiFi security issues, at home and WiFi hotspots

  • After i update the 10.10.2 OS X Yosemite my iPhoto stops working. In the warning that appears when I try to open the app says that happened a mistake because of this update. I reinstalled the app but doesn't work anyway. Please, HELP!

    after i update the 10.10.2 OS X Yosemite my iPhoto stops working. In the warning that appears when I try to open the app says that happened a mistake because of this update. I reinstalled the app but doesn't work anyway. Please, HELP!

    I already tried that but it doesn't work. Appears a warning saying: "See the developer to make sure that iPhoto works with this version of OS X. You may need to reinstall the application. Be sure to install all available updates in the application and OS X."

  • I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

    I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?

    i have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?

    Hi, and welcome to Apple Support Communities.
    Mac OS X 10.5 is not a free download. You have to buy it.
    http://www.amazon.com/Mac-OS-Leopard-10-5-10-51/dp/B0012RAVRC
    Not all iBooks are compatible with Mac OS X 10.5. Check out the system requirements here:
    http://support.apple.com/kb/HT3759?viewlocale=en_US
    Good luck.

  • When I try and install firefox it says that I do not have the correct privaliges- MAcBook Pro.

    When I try to update Firefox, it says that I do not have the correct privileges.

    You can try to repair the permissions for the Firefox application files and folders.
    You can also do this:
    Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
    Trash the current Firefox application to do a clean reinstall.
    Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • I have a 4th generation ipod and when i try to update it it says that my network timed out and i got error 3259

    My ipod wont update when i try to update it and it says my network always times out and i get error 3259 i need some to help me please. I have also updated itunes several times but it still fails.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My ipod 2g is not showing on my pc and when i try to restore it it says that it can't connect to update server

    my ipod is not working(the itune  say it is in recovery mode)
    and it ask me to restore it
    but when i try to restore it
    the itune says that it can't connect to updateserver
    ps:
    i tried to disable my norton software
    and delete the textin the host file and did something on the fire wall but it is still not working

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iOS- Forgotten passcode or device disabled after entering wrong passcode
    3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    4. iOS- Understanding passcodes
    5. What to Do If You've Forgotten Your iPhone's Passcode
    6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
    7. Restoring iPod touch after forgotten passcode
    8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
    Forgotten Restrictions Passcode Help
    1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
        If this method does not work, then you will need to fully Restore your
        device as New

  • My iphone 4 won't connect to my mac. It says that I need to install the lastest version of itune (11.1) but when I try to update itunes it says that I have the current version 10.6.3. Can someone please help!

    Hi,
    My iphone 4 won't connect to my mac book, it says that I need to install to latest version of itunes 11.1. When I go to itunes and try to update, it says that I have the latest version (10.6.3). Can someone please help me!
    thanks

    You are probably running OS 10.4 or 10.5 on a PPC Mac.  No version of  iTunes higher than 10.6.3 is available for these older Macs.  I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher.  The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac.  I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.

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