When i try to burn from library disc burner and software not found message appears
when i try to burn a disc from library the message disc burner and software not found appears.
Hello,
I am having the same problem - "Disc burner or software not found" and I can't create a new CD from iTunes "burn playlist to disc". I see many others asking the same question and I don't see answers. I have spent all day uninstalling and reloading iTunes, testing, etc. Even iTunes support said they couldn't help me.
I have Windows 7, and I can't really use iTunes without having the CD burner working. I have wasted hours and will gladly pay for help, but iTunes support said "no".
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I download itunes it says its successfully installed but then when i try to open it is says "Apple Application Support not found"
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting tips work, help??
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process.
FollowTroubleshooting security software issues to resolve this issue.
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Getting error message when trying to play songs from library saying original file could not be found
when trying to play songs from library, getting message saying original file could not be found .. my full library all says the same .. can anyone help ?
Hello Ceeclass,
I suggest this article named iTunes: Finding lost media and downloads found here http://support.apple.com/kb/TS1408.
It should help you locate the media that is not playing in the iTunes library.
Take care,
Sterling -
"disc error or software not found". can anyone help me resolve this please??
Im trying to burn music to my CD but i have a message appearing saying "disc error or softrware not found" can anyone help me?. Ive had a look at the computer settings about the disc drive but everything seems to be up todate with all the latest softwares.
Hello TinTin1989
Continue your troubleshooting with the article below to resolve issues with burning a disk within iTunes.
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/ts2308
Regards,
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When I try to play a song it says "orginal file not found"
When I open itunes and try to play a song I get an error message that says "original file not found." What does this mean?
Hello samdogman - I am having the "original file not found" problem and found your post in my search for solutions.
I'm not sure how this happened. I erased a couple of songs the other day and think I erased those song files.
If I was to go to each folder stored in my iTunes folder and add folder to library I will have duplicate songs..correct? Will consolidate library create duplicates as well?
I would appreciate any help you can give me. Thx.
You have to actually have the song file paths saved
in your iTunes library memory. Don't drag them into
iTunes--they'll play until you turn off your computer
but they're not getting saved in your library this
way. Instead of dragging a folder/file into iTunes,
go to the top line in iTunes and select "file">"add
File to library" OR "add Folder to library". Browse
to the location of the files/folders you want to add
and click "ok". Now iTunes will have the actual path
to your music stored and will be able to find your
songs.
Or, to make things go quicker. You can go to the
advanced tab and click on "Consolidate Library", then
you can browse to your music file location and add
all of your music files at once.
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getting a error message when i try to open i tunes, file msvcr80.dll not found. Have tried to reinstall i tunes but receive another error message when thats done down loading it reads service apple mobil device failed to start, verify that you have sufficent priviliges to start system. Any ideas?
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
When I open this folder to go to PS it says file not found, I dont know how to fix this but need it solved ASAP
Look at the file name closely for errors. Should have "show extension" enabled in OS. Look for more than one dot like boat.jpg.jpg
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When I try to sync my iPad iTunes says required disk not found
When I sync it it says required disk not found??
Here for PC
https://discussions.apple.com/message/8488249# -
Here is the diagnostics .......
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Compaq-Presario KY821AA-ABA CQ5110Y
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 2.0.2.0 (214.3)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0027B48809A46938
Current user is not an administrator.
The current local date and time is 2013-02-12 17:58:25.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4300/4500 Series
NVIDIA, NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.1.12 is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
F: LYVSDSD RS9EBKP6B4D, Rev 1.03
Drive is empty.Anyone have any thoughts on this?
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See above
Using Windows Vista Home Premium and Firefox 3.6.18 on the computer in question. When I click on the check for updates I get message that no updates are available. Why is not 5.0 showing as an available update, since 5.01 is not needed for windows? When I converted from 3.6.18 to 5.0 a couple or so weeks ago it let me update on my other computer using Vista Home Premium. Why is Firefox making it harder to update now??? Where can I get 5.0 , since 5.o1 is not necessary for my windows computer??? I am a long time user of Firefox and it is getting more complicated, rather than easier to use. As for speed cannot see any difference than 3.6.18, except that 3.6.18 appears to be a litter faster.
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When i try to burn a disk, it says "disk software not found" PLEASE help.
(Build 9200)
ASUSTeK Computer Inc. K54C
iTunes 10.7.0.21
QuickTime not available
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00EBAA5406830318
Current user is not an administrator.
The current local date and time is 2012-11-23 00:14:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
SAMSUNG ELECTRONICS CO., LTD. NC10/N110
iTunes 10.2.2.14
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.5.0
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0012AC480ECAB098
Current user is an administrator.
The current local date and time is 2011-06-11 22:10:48.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Mobile Intel(R) 945 Express Chipset Family
Mobile Intel(R) 945 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.2.2.14 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently not running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
Failed while scanning for CD / DVD drives, error 2500.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
F: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Error Correction is turned on for importing audio CDs.
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