When I try to buy a movie from my Apple TV it can't connect to the server at this time. Any ideas?

When I try to buy a movie from AppleTV it can't connect to the server. Any ideas?

No other good ideas ... since your signature block above says you're running iOS 5.1.1.
I assume you have a reasonable connection.
Here's Apple's troubleshooting reference: http://support.apple.com/kb/TS1368

Similar Messages

  • "apple tv can't connect to the server at this time. please try later."

    anybody else getting this error on apple tv after upgrading? 'unable to sign in' 'apple tv can't connect to the server at this time. please try later.'
    • I was happily watching all itunes media on my apple tv but then apple tv asked me to upgrade.
    • I upgraded.
    • Now it can't connect to any menus related to the itunes store.
    • I verified I have the latest upgrade to itunes.
    • Homesharing is turned on.
    • I have restarted apple tv numerous times.
    • I CAN'T watch or listen to itunes 'movies', 'tv shows', 'music', 'podcasts'  via apple tv.
    • I CAN watch netflix, youtube, movies on my mac, itunes radio.
    • I CAN connect to the itunes store via my mac.
    • I get this error on apple tv 'unable to sign in' 'apple tv can't connect to the server at this time. please try later.'

    Lets be frank:  this is an internal server communication issue at Apple that they don't want to fix or acknowledge.    This "unable to sign in" or unable to communicate issues are all about purchase validation ONLY.  That is where it hangs up.   For example, I can see favorites but it won't access my list of purchased items.     And yet - the only advice they have is reboot?
    The same issue happens when trying to watch Netflix on ATV.   It can't connect to the Netflix server but gosh golly gee, I switch to my Roku box and no problem.   Unfortunately for Apple, while I'm over there I'm starting to to buy movies and shows from Amazon
    Apple doesn't make it's money from the $99 Apple TV sale - it's the iTunes purchases.   If we want them to listen we need to interrupt that revenue stream.

  • TS3623 If the screen says Unable to Sign in-Apple TV can't connect to the server at this time. please try later.  I've been getting this reading for about a week

    My screen has been reading for about a week: Unable to Sign In, Apple TV can't connect to the server at this time.  Please try later.  What do I do to get pass this screen.  I purchased a movie series season from HBO and I can't watch it because I can't pass this screen.

    Hi Kailik Hunter,
    Thanks for using Apple Support Communities.  This article has some steps you can try if you're unable to sign in to your Apple TV and continue with setup:
    Apple TV: Basic troubleshooting
    http://support.apple.com/kb/ht1551
    If you are still having trouble, you can try to reset your equipment by unplugging Apple TV, your television, your wireless networking equipment or AirPort Base Station, and your router from their power outlet. Wait 30 seconds, then plug everything back in.
    Cheers,
    - Ari

  • Apple TV3 can't connect to the server at this time. Please try later

    Just got an ATV3 and it is not able to work.  I keep getting this "Apple TV3 can't connect to the server at this time. Please try later." when I try to set it up home sharing.  Any thoughts? 

    This user solved this in February:
    Thank you.
    shawn286
    Re: "apple tv can't connect to the server at this time. please try later." 
    Feb 28, 2014 7:46 PM (in response to ehrenfromor)
    THIS WORKS!
    "This worked for me without having to reset my Apple TV universe: Press Menu and Down Arrow keys simultaneously for 6 seconds until the light flashes rapidly."
    Thank you!

  • When I go to check my mail on iPad it says it can't connect to the server?

    Since yesterday afternoon I turned on my iPad and went to check my mail; it says it can't get mail the connection to the server failed. However, I can get online, check site that I usually check, use Facebook and Twitter, and mail downloads into my mail ... any ideas?

    I just checked my email accounts with this computer.  All of the are working and able to be accessed.  I did change my password yesterday and when I signed in on the computer this morning it said something about clearing my preferences and marked sites associated with the email address.   If that is the problem, how do I fix it; I have updated my email information on my iPhone and iPad and the iPhone has no problem

  • When I click on run to start my download of itunes a box from internet explorer pops up and says "The connection to the server was reset." Any idea what's going on?

    In attempting to install itunes on a laptop I keep encountering a problem with internet explorer. When I click on run a box pops up and says, "The connection from the server was reset." I don't know how to get past this.

    Use a different browser.

  • When I try to play a movie from Netflix, it keeps asking me to change to 32-bit. Is there any way to make this the default?

    I use an iMac. Just a year old.

    There is a way:
    [https://support.mozilla.com/no/questions/792633 https://support.mozilla.com/no/questions/792633]

  • I'm try to buy a movie from iTunes with my I pad 3 and it tells me there is not enough local storage and when I go to my local storage there is a lot on free storage I also restarted my ipad but still the same prob what do I do?

    I'm try to buy a movie from iTunes with my I pad 3 and it tells me there is not enough local storage and when I go to my local storage there is a lot on free storage I also restarted my ipad but still the same prob what do I do?

    5GB is typically not enough space to download a movie.  Often, movies take from 3 - 5 GB to begin with.  The only option you have is to delete more things from your iPad.  You can remove unused Apps, pictures, music, text message (messages with pictures can take up a lot of space), email messages, books, magazines etc.

  • When I try to import a movie from finder, iMovie does not answer.

    when I try to import a movie from finder, iMovie does not answer. The system will freeze and stay this way up to when I force imovie to stop. I cannot solve the problem myself. Any help? Thanks

    the movies I tried tio import are .mpg and .avi
    Imovie started to show this after I tried to import the movie from the finder, but from the camera it is OK.
    I was makin a project movie with imovie when this happened.
    from the console:
    10/09/13 10:45:00,880 com.apple.launchd.peruser.501: ([0x0-0x90090].com.apple.iMovieApp[1163]) Exited: Terminated: 15
    10/09/13 10:45:07,147 spindump: Saved hang report for iMovie version 9.0.9 (1795) to /Library/Logs/DiagnosticReports/iMovie_2013-09-10-104507_iMac-de-Michel.hang
    10/09/13 10:45:30,880 com.apple.usbmuxd: stopping.
    10/09/13 10:45:30,923 com.apple.usbmuxd: usbmuxd-296.4 on Dec 21 2012 at 16:11:14, running 64 bit

  • When I try to buy an app from the store with iphone5s it says purchase could not be completed

    When I try to buy an app from the store with iphone5s it says purchase could not be completed try this site for support.

    Is the name address on your iTunes account in exactly the same (format and spacing etc) as on your credit card bil. You could try what it suggests on this page : http://support.apple.com/kb/TS1646 - and if that doesn't fix it try contacting your card issuer :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    If they say that it's ok from their end then you could try contacting iTunes support and see if they know why : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • When I try to upload a movie from I movie with the new iOS 7 it says sign in to YouTube when I do the screen goes back to where are started and it says to sign in again.  Any suggestions?

    When I try to upload a movie from I movie with the new iOS 7 it says sign in to YouTube when I do the screen goes back to where are started and it says to sign in again.  Any suggestions?

    Google seems to change their login security occasionally, and apps that assume it will work a particular way get left out in the cold till they are updated, since the login process is hard-coded into the app.
    Here is the automated e-mail I received today from Google when tried to upload a movie using iMovie.
    We recently blocked a sign-in attempt to your Google Account [REDACTED].
    Sign in attempt details
    REDACTED
    If this wasn't you
    Please review your Account Activity page at https://security.google.com/settings/security/activity to see if anything looks suspicious. Whoever tried to sign in to your account knows your password; we recommend that you change it right away.
    If this was you
    You can switch to an app made by Google such as Gmail to access your account (recommended) or change your settings at https://www.google.com/settings/security/lesssecureapps so that your account is no longer protected by modern security standards.
    To learn more, see https://support.google.com/accounts/answer/6010255.

  • When I try to play purchased movies from iTunes on Apple TV I get image but the sound is just a horrible clicking?

    When I try to play purchased movies from iTunes on Apple TV I get image but a horrible clicking as sound?

    Hi there,
    You may find the troubleshooting steps in the article below helpful.
    Apple TV (2nd and 3rd generation): Troubleshooting audio issues
    http://support.apple.com/kb/TS5150
    -Griff W. 

  • HT1657 When I try to rent a movie from iTunes on my Apple TV it says the purchase could not be completed. My password is correct as well as my location and other information. What is the problem?

    When I try to rent a movie on my Apple TV it states that the purchase could not be completed. My password is correct and location, user id, and other settings are correct. What is the problem?

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204266 I have redeemed points on my account but, when I try to buy a song I tunes doesnt use them it tries to access the credit card associated with the account for payment.

    I have redeemed points on my account but, when I try to buy a song I tunes doesnt use them it tries to access the credit card associated with the account for payment. How do I tell this thing to use the points instead. duh

    By 'redeemed points' I assume that you mean that you've redeemed an iTunes gift card onto your account (?). If you do then are you trying to buy songs for yourself or are you trying to gift them - you can only gift items from a credit card, an account's balance can't be used for gifting. If you are buying for yourseflt and you are being asked to enter/verify a credit card number then are you currently in the country where your iTunes account is based ?

  • When we try to buy a new app or update our existing apps, my account settings wont allow me to enter ANY of my credit cards.  It says to contact apple/itunes/support, but when I do, I don't understand how to navigate it to find an answer.  Help!

    when we try to buy a new app or update our existing apps, my account settings wont allow me to enter ANY of my credit cards.  It says to contact apple/itunes/support, but when I do, I don't understand how to navigate it to find an answer.  Help!

    Click here and ask the iTunes Store staff for assistance.
    (108048)

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