When I try to buy an app from the store with iphone5s it says purchase could not be completed
When I try to buy an app from the store with iphone5s it says purchase could not be completed try this site for support.
Is the name address on your iTunes account in exactly the same (format and spacing etc) as on your credit card bil. You could try what it suggests on this page : http://support.apple.com/kb/TS1646 - and if that doesn't fix it try contacting your card issuer :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
If they say that it's ok from their end then you could try contacting iTunes support and see if they know why : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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what causes this message. all of my account info is correct. why cant i purchase in app items?
If you are also getting a message to contact iTunes Support then you can do so via this page and ask them for help (most of us on here are fellow users, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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hope yu can help!! when i try to download an app from the store, on my iphone 4s..the app goes to waiting, or paused(if i tap on it)
and i get a message that says one of two things; cannot download app at the time, or could not download (ex.) Facebook.app at this time.
any answers??. i really am used to having apps!!
extra info; yes my phone is uptodate with its software- im connected to wifi- and my mac somehow crashed or id just be plugging it into itunes:[Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next. -
When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.
The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.
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An unknown error message appears when I try to update an app from the app store
Beginning about a week ago, I get the message "an unknown error occurred" when I try to update an app from the app store on my iPhone 4s. The same update works fine on my iPad 2. Resetting does not solve the problem.
try updating on your PC with itunes, then sync your phone to your pc.
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when i try to put my app from itunes to my iphone5 it will show on the desktop but its not on my phone
Do you see an error message when trying to sync the apps to the iPhone?
All you have to do is connect the iPhone to the computer, click apps above the picture of the iPhone in iTunes, choose Apps, and then select the apps that you want to sync.
See this Apple doc for more info -> iOS: Syncing with iTunes -
So when i try to buy a app it comes up with "your purches can not be completed" what do i do?
So when i try to buy a app it comes up with "your purches can not be completed" what do i do?
Go into your account payment method and verify your information. Once in a while this happens and it just wants you to reconfirm your credit cards CVV number.
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What can I do if i don't remember my answers for the questions when I want to buy an app from the app store?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103722) -
When I try to download an app from the Creative Cloud dowload page, all I get is a blank page.
When I try to download an app from the Creative Cloud dowload page, all I get is a blank page.I have just joined - am I doing something wrong?
Hi Epoptops,
Please try downloading from a different browser and check. -
When I try and download an app from the app store it says your apple Id has been disabled How do I fix that
See:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Apple ID Disabled: Mystery FINALLY...: Apple Support Communities -
I can't download apps from the store with my ipad2 anymore
I can't download apps from the store with my ipad2 anymore. It was working fine the other day. I tried signing out and back in with no luck.
I am having the same problem I enter my password it says I have to go to a website my info.apple for additional security then goes to website an get safari cannot open the page bc it could not establish a secure connection to server..... I'm online with it right now.... Since I got my iPhone 4s I can't use the ipad2 what can I do?
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On the App Store I try to purchase an app with an apple card and it says purchase could not be completed?
Hey Packerz48,
Sounds like you might have an Apple Store Gift Card instead of an iTunes Gift Card.
You can use your Apple Store Gift Card at the Apple Online Store or Apple Retail Store. iTunes Gift Card or iTunes gift certificates are for for purchases on the iTunes Store, iBooks, App Store, and Mac App Store.
via: Redeem Apple and iTunes Gift Cards
http://www.apple.com/gift-cards/
All the best,
Delgadoh -
It gives me that message and it is really annoying. I am connected to 3G, Cellular Data is one, all that jazz ...
Lachy15 wrote:
...it says purchase could not be completed contact itune support idk what to do...
Well, this is a bit of an off-the-wall suggestion but I suppost you could try contacting iTunes Support.
Go to https://getsupport.apple.com ; click 'See all products and services', then ' 'iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'. -
I want to download Final Cut Pro X, but every time I try, it says that "Your Purchase Could Not Be Completed."
hi everyone.. This helps:
This worked for me and I was having the same issue:
Solution
1) Delete the file Macintosh HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
2) Restart OSX
3) Try logging into Mac App Store again.
Hope this helps -
When i make an in app purchase it says purchase could not be completed
I have downloaded an app and when I try to get an upgrade it says purchase could not be completed
Double check Settings>General>Restrictions and make sure in-app purchases are not disabled.
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