When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2

Is your Apple ID set properly at Settings > iTunes & App Stores?
If so, log out from there and log back in.
If that doesn't solve it (it should), check Settings > General > Restrictions

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My i phone 4s will let me download free apps but when i try to buy an app it asks for my billing imformation and tells me that the. Imformation i typed in does not mach my bank records. Ive also tried using my wifes. Any ideas

When i try to buy an app from the app store it ask for my billing imformation and when i type everything in it tells me the imformation does not match my bank records. Ive also tried using my wifes card to buy apps and it says the same thing. Any ideas?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information.

When I try to buy any app or song from iTunes app or app store on iPhone 5 it seems to start the stops and goes back to baseline in a second or two

When I try to buy any app or song from iTunes app or app store on iPhone 5 it seems to start the stops and goes back to baseline in a second or two.
It did it with my old iPhone 4 in last month or so, and it I hoped it would go once I updated to new iPhone 5. The problem has transferred to new phone too.
I can't sign in to iTunes account on iPhone. It takes the password then resets to baseline. No error message comes up. On the base computer (pc) it will allow me to sign up and buy songs, apps etc. I can then sync the phone and put them on it. It just won't let me buy direct from the .
As there are no error messages I am at a loss what to do. I have updated the payment details on my account, and my husband has an iPhone 4 and has no such problems. We share the same wifi. I have tried with 3G as well as wifi, with no luck.
I am pretty much out of ideas, and have tried searching forums but there is so much overlap between queries that I can't find a similar problem from someone else, but I am sure it exists!
Can anyone please help me?
Thanks in advance
Sarah

I figured it out!
I read a solution for something that sounded similar.
Anyone in similar position:
Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
Simple really, but some like me won't think f this themselves!
Hope that helps

HT201303 I tried to change my email address on the apple ID but now when I try to buy an app or film it still comes up with my old email address and won't accept my password to buy anything. My old email address is no longer in use and can not be access

I tried to change my email address ID , but now when I try to buy an app or music it still shows my old email address and won't accept my password which I did not change. What can I do as I can't download anything ?

What id shows in Settings > iTunes & App Store ? If it's the old one then tap on it and log out of it and then log in with the updated version

I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

Why does it say when i try to buy a app it says wrong payment method

why does it say when i try to buy a app it says wrong payment method

rick284 wrote:
why does it say when i try to buy a app it says wrong payment method
You need to Contact iTunes Customer Service and request assistance for an answer to your question.
Use this Link > Apple Support iTunes Store Contact

HT4009 I keep getting an error message when I try to buy in app purchases

I keep getting an error message when I try to buy in app purchases

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App purchases require a Credit Card.

So when i try to buy a app it comes up with "your purches can not be completed" what do i do?

So when i try to buy a app it comes up with "your purches can not be completed" what do i do?

Go into your account payment method and verify your information. Once in a while this happens and it just wants you to reconfirm your credit cards CVV number.

When I try to buy an app from the store with iphone5s it says purchase could not be completed

When I try to buy an app from the store with iphone5s it says purchase could not be completed try this site for support.

Is the name address on your iTunes account in exactly the same (format and spacing etc) as on your credit card bil. You could try what it suggests on this page : http://support.apple.com/kb/TS1646 - and if that doesn't fix it try contacting your card issuer :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
If they say that it's ok from their end then you could try contacting iTunes support and see if they know why : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT2534 hi i am interested in how to buy an app in app store if i dont have us credit card. when i try to buy an app it says to fill in bil;ling information and when i full my card specs. it says that its incorrect. so what can i do to buy an app? plz help

hi i am interested in how to buy an app in app store if i dont have us credit card. when i try to buy an app it says to fill in billing information and when i fill my card specs. it says that its incorrect. so what can i do to buy an app? plz help really important cant buy anything : (
p.s. sorry for bad english

If you are not in the US with a US billing address and payment method then you can't buy items from the US store - you need to be in a country to use its store.
Does your credit card work with your own country's store ? For it have a chance of being accepted the credit card then needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are.
What's the actual error message that you are getting ?

I have $10 in my account but it is asking for my credit card info when I try to buy an app?

I have $10 in my account but it is asking for my credit card info when I try to buy an app?

If the cost of the app is close to $10 - there could sales tax or VAT added onto the purchase as well. Here in Pennsylvania the state sales tax is 7% in the county in which I live. The app would have to cost less than $9.35 or I would exceed the $10 balance in the account.
It may also be a way of simply identifying that you are who you claim to be - a verification process if you will. Apple is currently increasing security measures in the app store and iTunes.

I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

What exactly do you see when trying to buy a game, what messages do you get on-screen ?
If it's an account that you've just created then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card after entering its details.
If you are getting a prompt to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

Every time i try to download an app it keeps telling me to put my info in and then its all there so i try to buy the app but it just keeps going in circles and never downloads

Every time i try to download an app it keeps telling me to put my info in and then its all there so i try to buy the app but it just keeps going in circles and never downloads.

and then i put my itunes gift cards on
Are you clicking Redeem under Quick Links right side of the iTunes Store window?
Well i already took my parents credit card off of my itunes
When you deleted your parents credit information did you select None?
Go back to Payment Type select the Edit button. Select None then click Done.

I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!

I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!

You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899)

Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?

Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?

I would say to start by looking on their web site... unfortunately, that appears to be dead.
Based on the horrible ratings on the App Store (1 star for the current version), I'm not surprised it doesn't work well.

When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2

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