When I try to buy an email Gift Card, I get a message that my account is not eligible. How do I change that?

I can make album purchases, etc. and I have no gift card balance, but it won't let me buy an email gift card to send to my neice (whose iTunes account also uses my credit card).

Go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

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Welcome to the Apple Community.
The following article(s) may help you.
Invalid, inactive or illegible codes

I buy a email gift card, and when I redeem, the code is invalid.

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Click here for information.
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