When i try to change my payment information on my apple id i get a message "your credit card information does not match your bank's records. please enter a U.S. credit card and matching billing address." why do i do?
when i try to change my payment information on my apple id i get a message "your credit card information does not match your bank's records. please enter a U.S. credit card and matching billing address." why do i do?
Please explain
Similar Messages
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Every time I try to log in to iTunes Store on AppleTV, I get the message that the username is unknown or the password is incorrect, even though they both work on iPhone, iTunes and Mac. I have been logged in before to rent movies, so the problem is new to me. And yes, I have chosen the right country for my iTunes Store under "settings". Anyone else who have the same experince?
Many people have two Apple IDs, one for iTunes, these forums, and possibly hardware registration, and another created for use with iCloud. It's a common error to get them mixed up: you need to log into iCloud with your @me.com email address, not the ID you use for iTunes if this is different. If you want to reset your iCloud password go to http://appleid.apple.com and, again, sign in with your iCloud login.
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when i try to sign in to icloud with my apple id i get this error com.apple.appleaccount error 403
If you've already reset the password and changed your payment information, then the next best thing to do is call Apple directly and ask for iTunes Billing Support. Your account is likely disabled on their computers as part of their fraud prevention protocol. You may have to verify yourself as the account holder to get the account enabled again.
Good Luck! -
When I try to open video files purchased through iTunes in Quicktime, I get the message: 'Error 23132: an unknown error occurred. This never happened until I updated iTunes, but when I try to go back to the previous version, I still get the message. It is more convenient for me to play videos in Quicktime since iTunes is such a memory hog. Please help.
You may get better results if you switch to this alternate version: iTunes for Windows (64-bit - for older video cards) and, if needed, reinstall QuickTime. The new (nearly) all 64-bit version doesn't seem to play well with QuickTime. Perhaps if DRM authentication is required QuickTime needs to be able to see something that is part of the older 32-bit code.
tt2 -
FIRST there are some games and music in ITunes on the VIAO. When I try to sync them to the ITOUCH or the IPAD I get a message that I am not authorized….Go to the ITunes Store and Authorize this computer. I have completed this procedure several times and receive back the message you are authorized on this computer and I have authorized 2 of 5 devices allowed.
Why am I not able access the games and music on my machine? How can I sync these items to my ITOUCH and MY IPAD
SECOND How do I move my music and Games from ITUNES on the G5 to TUNES on the PC so I am able to sync those items to my devices.
I have inherited my wife’s Laptop a:
SONY VIAO
MS Windows XP Home edition V 2002
Service Pack 3
ACPI Uniprocessor PC
Owner dvkpqpg2.
ITunes 11.01.1.12 updated 12/8/12
I am both a PC and ITunes Rookie.
I have some MAC experience and presently use a:
Mac Dual PowerPC G5
OS 10.4.11
2.5GB DDR SDRAM
ITunes 9.2.1
ITOUCH MC011LL
64 GB----57 GB avail
iOS 5.11
IPAD MC954LL
iOS 6.0.1
16 GB----37 GB availIf you want the ability to add music from multiple libraries see this thread.
If you no longer have access to the computer that has your original library then see Recover your iTunes library from your iPod or iOS device.
tt2 -
A lot of my music is on an external Hard Drive, currently "H" drive. When I try to play a song in the Library in Itunes I get the message that it can't find the music. Info says it's in a different location "G" Drive. But it's not. it's in "H" Drive. How do I tell it where to go?
What if you take this same topic of an external hard drive with music but instead of directly attached to the computer the music is on a Network Attached hard drive(NAS)? Will I be able to add music to my ipod without any problem? Step that up a notch, will the two computers on my network be able to recognize the music on the NAS? Will the two users be able to create their own playlists and update their ipods independently? Now step up that up one more notch, will I be able to do this with one PC running XP and my macbook with OS X?
Before I run out and buy a NAS I want to be certain. I also would like to convert my DVD library in the future and put it on the network available to an AppleTV or other UpNp media player in the future, because I love having power at my finger tips. -
When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?
Check that the apps are still available in the store
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When I try to open my mail application on my Mac notebook I get this message. An email message can’t be created to send the link because Safari can’t find an email application. How do I get my email application back??
Open Mac Mail.
From the Mail menu bar click Mail > Preferences then select the General tab.
Select Mail.app from the pop up menu next to: Default email reader -
How come when I try to print from my iPad for example Tim Horton's WiFi to mu home Airprint printer it does not work.
The Airprint printer must be on the same local network (LAN) for Airprint to work. You cannot print to your home printer using the WiFi at Tim Horton's.
See: http://support.apple.com/kb/ht4356 -
When I try to play purchased movies from iTunes on Apple TV I get image but a horrible clicking as sound?
Hi there,
You may find the troubleshooting steps in the article below helpful.
Apple TV (2nd and 3rd generation): Troubleshooting audio issues
http://support.apple.com/kb/TS5150
-Griff W. -
when i try to connect my new ipad to my home wifi i get a message saying unable to join the network BTHub and my only option is to dismiss
If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. Contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.
See also here: http://www.apple.com/support/ipad/wifi/ -
When I try to install the update"MAC OS X Update Combined, I get a message that says it cannot be saved & connection reset by peer. What do I need to do to get this update installed. I just purchased my first iMAC and don't know anything about it.
Try here:
http://support.apple.com/kb/DL1524 -
on my iphone 4, when i try to open an app, the icons start wiggling like i want to delete them. the touch screen does not always work. sometimes the phone reboots itself. any help out there?
Have you tried basics from the manual?
restart,
reset,
restore
iPhone User Guide (For iOS 4.2 and 4.3 Software) -
i have an ipod touch and just updated my software to ios 7.1.2. Now I get the message that my adapter, accessory does not support my device. Is there a new adapter that I need to buy that works with the ios 7.1.2?
This is not my problem. However, I think it may be related to an old speaker. I was using the 30 pin adapter for about a week after the upgrade to 7.1.2. But I think with the update the speaker won't work anymore. I will try with a new speaker system. Thank you for trying to assist.
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i tried installing ios 6 on my new ipad but when i try to change it to ios 6 it says that the firmware file is not compatile. Is there any way to fix this problem?
Sorry to be the bearer of bad news.
Only developers have legal access to iOS 6 right now, if you really, really wanted it you could sign on as a developer for $99.
http://developer.apple.com
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