When I try to charge the unit with the magnetic cover it won't charge

when I tried to charge the ipad2 with the magnetic cover on in the sleep mode it never charged & the unit was on?

Have you activated the cover lock in Settings/General/iPad Cover Lock/Unlock?
The iPad does not usually charge if it is on. Have you also set the iPad to sleep after inactivity? Settings/General/Auto-Lock

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The iTunes64. MSI message appears when I try to update the software, and it won't let me update.

When I try to update the software, I get the error message.
I cannot find the installation package, I've searched the entire computer!
I've tried to uninstall iTunes, but it won't let me, and I can't delete any of the folders from the program files :/
PLEASE HELP.

Hi scander1,
Are you receiving an error when trying to sign off? What exactly are you seeing/what happens when you attempt to sign off?
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

I just bought this mac and it was already installed and when i try to download the new updates it won't put my username in. It has someone else's username installed on it so how do i do a reset? Please help!!!!

Please help

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. If you're not sure of the model, look it up from the serial number on this page. Then find the model on this page to see what OS version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support.

I have an IPod 2nd generation I bought from a pawn shop. It worked for a day but now when I try to charge it, it keeps switching back and forth from the large full screen icon of a low battery and a lighting bolt below to the blue screen with the apple s

I have an IPod 2nd generation I bought from a pawn shop. It worked for a day but now when I try to charge it, it keeps switching back and forth from the large full screen icon of a low battery and a lighting bolt below to the blue screen with the apple symbol in the middle. I had it on charge all night but still dead.

Try here.
iPod touch: Hardware troubleshooting
You may have a hardware problem.

When I try to charge my iphone there is a message with an yellow triangle saying: recharging is not posible with this kid odf acessory. I want to know if the trouble is in the charger or in the phone.

When I try to charge my iphone a message appears saying: This recharging is not posible with this kind of acessory and an yellow triangle. I don't know if the troble is in the charger or in the cel phone. There is someone who can help me?

Hi marmello,
If you are having a charging alert message on your iPhone, you may find the following article helpful:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Regards,
- Brenden

My Samsung Galaxy Strat. II was water damaged but after putting in rice I got it to come on. The problem is, when I try to charge it with my home or car charger, i get a warning message that the charger isn't compaitble. Is this a phone or battery issue

My Samsung Galaxy Strat. II was water damaged but after putting in rice I got it to come on. The problem is, when I try to charge it with my home or car charger, i get a warning message that the charger isn't compaitble. Is this a phone or battery issue'

I am sorry to learn that your phone has some water damage smreyn! Liquid damage can cause many different issues, including inability to recognize chargers and accessories. Do you have insurance on your phone? If you do, you can get a replacement very soon! Just submit your claim at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

I am trying to install bootcamp with windows xp professional on my macbook core duo. This is my first mac and i just purchased it. The disk will partition but when i try to start the installer a white screen appears then a folder with a ? in it appears

I just recently purchased this macbook. The optical drive was faulty, i opened it up and rubbed alcohol on the lens and that didnt work. I connected an old ide dvd rw drive in a 3.5 enclosure and it seems to work like a charm. I installed snow leopard with it so i know that it is in complete working order. I also upgraded the ram so that should not be an issue either. This is a first generation macbook 1.1 with the core duo processor. I just want to install my xp professional operating system onto this unit. I have the original xp professional disk with service pack 2, not a burned iso. When i try to launch the windows installer the dvd drive fires up and it seems like its attempting to launch windows then the screen goes from bright white to a folder with a question mark on it. From there nothing happens. Is there something i can do or that i am missing here?

Your problem is not Boot Camp, in fact, is your optical drive. Win XP requires indeed sp2, but also the internal drive, does not work from external optical drive.
For other possible tricks, please use the appropriate Boot Camp forum, not here. Mac OS X may be installed from both external and internal optical drive and/or internal/external partition of a disk, any disk. Windows is not so generous.

When I try to charge the phone it says for faster charge use original cable

Just got my Note 3 late yesterday afternoon. When I try to charge the phone it says for faster charge use original cable and that is what I am doing. Even tried a different charger and it says the same thing so I have not been able to use my phone at all. Please help. I am going back to the store today when they open. Help!!!

I want to help make it as easy possible to charge your device myluv2drive! Is this happening with the original charging cable itself or is this an alternate charger? Have you tried a battery pull since this started? Did this happen the first time you tried charging it? Any different response when trying alternate outlets?
JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

Hi i have an ipod A1099 but it doesn´t want to work, when I try to charge it, its present the apple on the screen and then post a message saying this page

Hi i have an ipod A1099 but it doesn´t want to work, when I try to charge it, its present the apple on the screen and then post a message saying to visit apple support. Please help me, I don´t want to loose my ipod.

Hi thenicegirl07,
It sounds like your Click Wheel iPod is showing a sad iPod icon. If it will go into Disk Mode you may be able to restore it, take a look at the article and quote below for more information about the alert and possible resolutions.
iPod displays a sad iPod icon
http://support.apple.com/kb/ts1373
Resolution
In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, then it may not be a hardware issue, and you should try to restore your iPod with the latest software.
If you cannot force your iPod into disk mode and restore it, then your iPod is in need of service. Set up an iPod Service Request or make a reservation at the Genius Bar before visiting your local Apple Retail Store. To make a reservation:
Go to http://www.apple.com/retail/storelist/.
Choose an Apple Store location.
Click the Reserve link under Genius Bar.
Choose iPod.
Select your desired reservation date and time.
For an easy to follow QuickTime movie, view the Troubleshooting & Extras section of the iPod Tutorials atwww.apple.com/support/ipod/tutorial.
Additional Information
iPod displays a folder icon with an exclamation point
-Jason

The problem I have since I upgraded to Mavericks version 10.9.1 The problem appears only with Mail not with other programs, not even with my browser. When I try to zoom the text of an e-mail I received or sent , I can no longer use the keys Command to e

the problem I have since I upgraded to Mavericks version 10.9.1
The problem appears only with Mail not with other programs, not even with my browser.
When I try to zoom the text of an e-mail I received or sent , I can no longer use the keys Command + to enlarge the text, although I can reduce it with Command -.
As I have a problem with my eyes, This is a serious matter for me.
When I write an e-mail, if I select text and press Command +, it just displaces the text to the right.
Now, my husband has a USB keyboard. If he connects it to my computer, his regular Command + does not work either, but he uses the extended keyboard, then it works. Unfortunately, he needs it for a musical application which does not work with a wireless keyboard.

Firefox 3.6.4 and 3.6.6 use a process called, "plugin-container.exe" which was using up most of my CPU when I opened up multiple tabs that contained Adobe Flash files, and caused Firefox to lock up.
My solution was to use Firefox 3.5.10 which you can get from the Mozilla website at [http://www.mozilla.com/en-US/firefox/all-older.html]
I am using Adobe Flash 10.1.53.64 without any problem in this version of Firefox. Check the release notes, I believe it contains all the latest security fixes in "Firefox 3.6.4".
Hopefully, they will fix Firefox 3.6 in the next version (e.g. Firefox 3.6.7), until then you should probably use "Firefox 3.5.10".

I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already login with my own Apple ID.

I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already log in with my own Apple ID.

Just now you said the other Apple ID stored inside it, is that mean all my data back up in that the other ID?

HT5625 My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

Not from your end. Click here and ask the iTunes Store staff for assistance.
(126716)

Why when I try to login the Itunes Connect with my Apple ID it always says: "Apple ID does not have permission to access iTunes Connect."?

Why when I try to login the Itunes Connect with my Apple ID it always says: "Apple ID does not have permission to access iTunes Connect."?

Look on one of your bank statements and be sure to enter the billing address exactly as it shows on the statement. Some folks forget where they actually get the statement. They put their home address in iTunes/Mac App Store and they actually get the statement at their place of employment or vice versa.

I am having a DNS problem with my computer. My laptop connects to the internet and my skype works normally but when i try to surf the web it says "DNS Look up failed".

MY PROBLEM
I am having a DNS problem with my laptop. It connects normally to th e wifi internet but when i try to surf the net it says "DNS Look up failed"
This problem only occurs when with the internet at my house. whenever i connect elsewhere my computer works normally. My ipod, iphone, tablet and other friends computers work normally when they are connected to my internet. i use dmy neigbours nework a couple of times from my house and it wrks normally.
Also when i turn my laptop on or off i can browse for a few minutes or seconds before it fails again. My skype works like there is no problem
WHAT I HAVE TRIED TO RESOLVE IT
I have tried changing the DNS, i used open DNS and google free DNS and it still didnt make a difference.
I have rebooted router many times, nothing
I have changed my home router, nothing
I backed up my computer, resored everything it to factory setting and put everything back on; still nothing
Run a diagnostics at 'Best buy' and they say nothing is wrong; but i know there is something wrong with the DNS
I have tried different "sudo" type of codes on my comupter from stuff i got online and nothign has proved fruitful yet.
i tried using safari, Google chrome and firefox, all not loading
WHAT DO I DO TO FIX THIS?

You are correct. Syncing should transfer any purchased media, including videos, from your device to your iTunes library provided your computer is authorized for the Apple ID used to make these purchases. You mentioned that you have uninstalled iTunes before, but if you didn't follow this guide exactly, uninstalling iTunes and all of its components in the order specified, it may not have been successful so you should try again: Windows XP or Windows Vista/7.

HT1199 My mac has OSX version 10.8.2 and I'm try to install an aiport express base station which requires 10.5.7 or later. Yet when I try to install the software it says the base station is not compatible with my mac version - how do I resolve?

My mac has OSX version 10.8.2 and I'm try to install an aiport express base station which requires 10.5.7 or later. Yet when I try to install the software it says the base station is not compatible with my mac version - how do I resolve?

You already have the software installed that you need if you have 10.8.2.
If AirPort Utility cannot find the Express, that is another matter. More software is not needed. More troublehooting is needed.
Power up the Express for a full minute
Hold in the reset button on the Express for 7-8 seconds and release
Allow a full minute for the Express to restart
Click the AirPort icon at the top of the Mac's screen
Look for a heading of New AirPort Base Station
Just below that, click on AirPort Express
What happens?

When I try to charge the unit with the magnetic cover it won't charge

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