When i try to click on the website,why it will jump to another website?

when i try to click on something in safari,the mouse will open another website.something like advertisement website..

There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

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    Process:         Safari [184]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         6.1 (7537.71)
    Build Info:      WebBrowser-7537071000000000~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [116]
    Date/Time:       2013-12-08 10:03:52.437 +0800
    OS Version:      Mac OS X 10.7.5 (11G63b)
    Report Version:  9
    Interval Since Last Report:          3662 sec
    Crashes Since Last Report:           6
    Per-App Interval Since Last Report:  2898 sec
    Per-App Crashes Since Last Report:   5
    Anonymous UUID:                      56414EEF-1E05-4965-9639-4A068305DAC0
    Crashed Thread:  14  Safari: URLCompletion  Dispatch queue: com.apple.Safari.GlobalHistory.dateCacheAccess
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Regions Near 0:
    -->
        __TEXT                 00000001097da000-00000001097db000 [    4K] r-x/rwx SM=COW  /Applications/Safari.app/Contents/MacOS/Safari
    Application Specific Information:
    Process Model:
    Single Web Process
    objc[184]: garbage collection is OFF
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.CFNetwork                     0x00007fff8f0f40ed MultiplexerSource::perform() + 195
    1   com.apple.CoreFoundation                0x00007fff8f2664f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    2   com.apple.CoreFoundation                0x00007fff8f265d5d __CFRunLoopDoSources0 + 253
    3   com.apple.CoreFoundation                0x00007fff8f28cb49 __CFRunLoopRun + 905
    4   com.apple.CoreFoundation                0x00007fff8f28c486 CFRunLoopRunSpecific + 230
    5   com.apple.HIToolbox                     0x00007fff8edc12bf RunCurrentEventLoopInMode + 277
    6   com.apple.HIToolbox                     0x00007fff8edc856d ReceiveNextEventCommon + 355
    7   com.apple.HIToolbox                     0x00007fff8edc83fa BlockUntilNextEventMatchingListInMode + 62
    8   com.apple.AppKit                        0x00007fff884c6779 _DPSNextEvent + 659
    9   com.apple.AppKit                        0x00007fff884c607d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
    10  com.apple.Safari.framework              0x000000010983ad15 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
    11  com.apple.AppKit                        0x00007fff884c29b9 -[NSApplication run] + 470
    12  com.apple.AppKit                        0x00007fff8873eeac NSApplicationMain + 867
    13  com.apple.Safari.framework              0x00000001099ced9c SafariMain + 266
    14  com.apple.Safari                        0x00000001097daf2c 0x1097da000 + 3884
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff8da507e6 kevent + 10
    1   libdispatch.dylib                       0x00007fff8a28e786 _dispatch_mgr_invoke + 923
    2   libdispatch.dylib                       0x00007fff8a28d316 _dispatch_mgr_thread + 54
    Thread 2:: WebCore: IconDatabase
    0   libsystem_kernel.dylib                  0x00007fff8da4fbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8b6d5274 _pthread_cond_wait + 840
    2   com.apple.WebCore                       0x000000010abaac3b WebCore::IconDatabase::syncThreadMainLoop() + 491
    3   com.apple.WebCore                       0x000000010aba784f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
    4   com.apple.JavaScriptCore                0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
    5   libsystem_c.dylib                       0x00007fff8b6d18bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff8b6d4b75 thread_start + 13
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff8da50192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8b6d3594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff8b6d4b85 start_wqthread + 13
    Thread 4:: CoreAnimation render server
    0   libsystem_kernel.dylib                  0x00007fff8da4e67a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8da4dd71 mach_msg + 73
    2   com.apple.QuartzCore                    0x00007fff949d4df5 CA::Render::Server::server_thread(void*) + 184
    3   com.apple.QuartzCore                    0x00007fff949d4d35 thread_fun + 24
    4   libsystem_c.dylib                       0x00007fff8b6d18bf _pthread_start + 335
    5   libsystem_c.dylib                       0x00007fff8b6d4b75 thread_start + 13
    Thread 5:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x00007fff8da4e67a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8da4dd71 mach_msg + 73
    2   com.apple.CoreFoundation                0x00007fff8f28450c __CFRunLoopServiceMachPort + 188
    3   com.apple.CoreFoundation                0x00007fff8f28cc74 __CFRunLoopRun + 1204
    4   com.apple.CoreFoundation                0x00007fff8f28c486 CFRunLoopRunSpecific + 230
    5   com.apple.Foundation                    0x00007fff8bee4fd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
    6   com.apple.Foundation                    0x00007fff8bed972a -[NSThread main] + 68
    7   com.apple.Foundation                    0x00007fff8bed96a2 __NSThread__main__ + 1575
    8   libsystem_c.dylib                       0x00007fff8b6d18bf _pthread_start + 335
    9   libsystem_c.dylib                       0x00007fff8b6d4b75 thread_start + 13
    Thread 6:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib                  0x00007fff8da4fbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8b6d5274 _pthread_cond_wait + 840
    2   com.apple.JavaScriptCore                0x000000010a08af45 JSC::BlockAllocator::blockFreeingThreadMain() + 261
    3   com.apple.JavaScriptCore                0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
    4   libsystem_c.dylib                       0x00007fff8b6d18bf _pthread_start + 335
    5   libsystem_c.dylib                       0x00007fff8b6d4b75 thread_start + 13
    Thread 7:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib                  0x00007fff8da4fbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8b6d5274 _pthread_cond_wait + 840
    2   com.apple.JavaScriptCore                0x000000010a08b9c7 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore                0x000000010a08b858 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore                0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
    5   libsystem_c.dylib                       0x00007fff8b6d18bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff8b6d4b75 thread_start + 13
    Thread 8:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib                  0x00007fff8da4fbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8b6d5274 _pthread_cond_wait + 840
    2   com.apple.JavaScriptCore                0x000000010a08b9c7 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore                0x000000010a08b858 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore                0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
    5   libsystem_c.dylib                       0x00007fff8b6d18bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff8b6d4b75 thread_start + 13
    Thread 9:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib                  0x00007fff8da4fbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8b6d5274 _pthread_cond_wait + 840
    2   com.apple.JavaScriptCore                0x000000010a08b9c7 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore                0x000000010a08b858 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore                0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
    5   libsystem_c.dylib                       0x00007fff8b6d18bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff8b6d4b75 thread_start + 13
    Thread 10:: CVDisplayLink
    0   libsystem_kernel.dylib                  0x00007fff8da4fbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8b6d52a6 _pthread_cond_wait + 890
    2   com.apple.CoreVideo                     0x00007fff8da5d1cb CVDisplayLink::waitUntil(unsigned long long) + 279
    3   com.apple.CoreVideo                     0x00007fff8da5c631 CVDisplayLink::runIOThread() + 559
    4   com.apple.CoreVideo                     0x00007fff8da5c3e9 _ZL13startIOThreadPv + 148
    5   libsystem_c.dylib                       0x00007fff8b6d18bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff8b6d4b75 thread_start + 13
    Thread 11:: Safari: SafeBrowsingManager
    0   libsystem_kernel.dylib                  0x00007fff8da4e67a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8da4dd71 mach_msg + 73
    2   com.apple.CoreFoundation                0x00007fff8f28450c __CFRunLoopServiceMachPort + 188
    3   com.apple.CoreFoundation                0x00007fff8f28cc74 __CFRunLoopRun + 1204
    4   com.apple.CoreFoundation                0x00007fff8f28c486 CFRunLoopRunSpecific + 230
    5   com.apple.Safari.framework              0x000000010998eaf5 Safari::MessageRunLoop::threadBody() + 119
    6   com.apple.JavaScriptCore                0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
    7   libsystem_c.dylib                       0x00007fff8b6d18bf _pthread_start + 335
    8   libsystem_c.dylib                       0x00007fff8b6d4b75 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib                  0x00007fff8da50192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8b6d3594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff8b6d4b85 start_wqthread + 13
    Thread 13:
    0   libsystem_kernel.dylib                  0x00007fff8da50192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8b6d3594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff8b6d4b85 start_wqthread + 13
    Thread 14 Crashed:: Safari: URLCompletion  Dispatch queue: com.apple.Safari.GlobalHistory.dateCacheAccess
    0   com.apple.CoreFoundation                0x00007fff8f25b3c2 CFStringGetLength + 18
    1   com.apple.Safari.framework              0x0000000109aba3b0 SafariShared::computeURLMatchLocation(NSString*, WBSURLCompletionUserTypedString*) + 95
    2   com.apple.Safari.framework              0x0000000109aa45c6 SafariShared::BookmarkAndHistoryCompletionMatch::computeMatchLocation(NSString* , NSString*, WBSURLCompletionUserTypedString*) + 24
    3   com.apple.Safari.framework              0x0000000109aaac99 ___ZN12SafariShared21URLCompletionDatabase38getUnsortedPrefixMatchesForTypedStr ingERN3***6VectorINS1_6RefPtrINS_33BookmarkAndHistoryCompletionMatchEEELm0ENS1_1 5CrashOnOverflowEEES8_P31WBSURLCompletionUserTypedString_block_invoke + 34
    4   com.apple.Safari.framework              0x0000000109a6dff7 ___ZN6Safari21URLCompletionDatabase46enumerateMatchDataForTypedStringHintUsingB lockEP31WBSURLCompletionUserTypedStringU13block_pointerFvP8NSStringS4_U13block_p ointerFP11objc_objectvEE_block_invoke23 + 212
    5   com.apple.Safari.framework              0x0000000109964476 ___ZNK6Safari13GlobalHistory50enumerateItemsByDescendingLastVisitedDateWithBloc kEU13block_pointerFvPNS_17GlobalHistoryItemEE_block_invoke + 138
    6   libdispatch.dylib                       0x00007fff8a28ec75 _dispatch_barrier_sync_f_invoke + 33
    7   com.apple.Safari.framework              0x00000001099643e6 Safari::GlobalHistory::enumerateItemsByDescendingLastVisitedDateWithBlock(void ( block_pointer)(Safari::GlobalHistoryItem*)) const + 82
    8   com.apple.Safari.framework              0x0000000109a6d44c Safari::URLCompletionDatabase::enumerateMatchDataForTypedStringHintUsingBlock(W BSURLCompletionUserTypedString*, void ( block_pointer)(NSString*, NSString*, objc_object* ( block_pointer)())) + 152
    9   com.apple.Safari.framework              0x0000000109aaa05b SafariShared::URLCompletionDatabase::getUnsortedPrefixMatchesForTypedString(*** ::Vector<***::RefPtr<SafariShared::BookmarkAndHistoryCompletionMatch>, 0ul, ***::CrashOnOverflow>&, ***::Vector<***::RefPtr<SafariShared::BookmarkAndHistoryCompletionMatch>, 0ul, ***::CrashOnOverflow>&, WBSURLCompletionUserTypedString*) + 847
    10  com.apple.Safari.framework              0x0000000109aa920b SafariShared::URLCompletionDatabase::getSortedMatchesForTypedString(***::Vector <***::RefPtr<SafariShared::BookmarkAndHistoryCompletionMatch>, 0ul, ***::CrashOnOverflow>*, ***::Vector<***::RefPtr<SafariShared::BookmarkAndHistoryCompletionMatch>, 0ul, ***::CrashOnOverflow>&, unsigned long, ***::Vector<***::RefPtr<SafariShared::BookmarkAndHistoryCompletionMatch>, 0ul, ***::CrashOnOverflow>&, unsigned long, WBSURLCompletionUserTypedString*, bool) + 121
    11  com.apple.Safari.framework              0x0000000109aa8e69 SafariShared::URLCompletionDatabase::getBestMatchesForTypedString(NSArray**, NSArray**, unsigned long, NSString*) + 199
    12  com.apple.Safari.framework              0x0000000109a6d946 Safari::URLCompletionDatabase::getBestMatchesForTypedString(NSArray**, NSArray**, unsigned long, NSString*) + 72
    13  com.apple.Safari.framework              0x0000000109a67bcd _ZN6SafariL24databaseLookupThreadBodyEPv + 149
    14  com.apple.JavaScriptCore                0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
    15  libsystem_c.dylib                       0x00007fff8b6d18bf _pthread_start + 335
    16  libsystem_c.dylib                       0x00007fff8b6d4b75 thread_start + 13
    Thread 14 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000024  rbx: 0x0000000000000000  rcx: 0x00000001244009c0  rdx: 0x00007f80549e21e0
      rdi: 0x0000000000000000  rsi: 0x00007f80549e21e0  rbp: 0x0000000124400090  rsp: 0x0000000124400080
       r8: 0x0000000124400728   r9: 0x0000000000000020  r10: 0x00007f805323bdd0  r11: 0x00007f8051c170e0
      r12: 0x0000000000000000  r13: 0x00007f80549e21e0  r14: 0x00007f80549e21e0  r15: 0x0000000000000000
      rip: 0x00007fff8f25b3c2  rfl: 0x0000000000010246  cr2: 0x0000000000000000
    Logical CPU: 1
    Binary Images:
           0x1097da000 -        0x1097dafff  com.apple.Safari (6.1 - 7537.71) <F5ACA61E-3A1C-3FA6-A738-7BF600BBC6F7> /Applications/Safari.app/Contents/MacOS/Safari
           0x1097df000 -        0x109d14fff  com.apple.Safari.framework (7537 - 7537.71) <259E43DC-7DF8-3492-AF60-42F1EFEFA64B> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
           0x10a077000 -        0x10a41dff7  com.apple.JavaScriptCore (7537 - 7537.65) <A82F910D-F21B-35E9-9FF6-2CA300EDBEE1> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
           0x10a50e000 -        0x10a672fff  com.apple.WebKit (7537 - 7537.71) <C81854D7-FEC0-3501-86ED-8DA5DD63BE52> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
           0x10a764000 -        0x10a9cbfff  com.apple.WebKit2 (7537 - 7537.71) <E54E27D0-AEFA-388C-B509-45BD726B6966> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
           0x10aba2000 -        0x10bc46fff  com.apple.WebCore (7537 - 7537.70) <FAF8BC20-982F-33CD-B9B2-26185E15714A> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
           0x10eddb000 -        0x10eddcff2 +cl_kernels (??? - ???) <E3BB2F45-E755-4C3D-80F2-ED63D6063727> cl_kernels
           0x111ce2000 -        0x111ce2ff1 +cl_kernels (??? - ???) <EE54044E-C2FE-4FB2-8D6E-95ADDCB1E32C> cl_kernels
           0x111d1e000 -        0x111d28fef  libcldcpuengine.dylib (2.0.19 - compatibility 1.0.0) <4572AD1E-D1D1-3412-AFCC-D37037B1FAB5> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
           0x111d2e000 -        0x111d31ff7  libCoreFSCache.dylib (??? - ???) <0D155750-7910-32C5-8327-924FC1089442> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
           0x111d45000 -        0x111de4ff7  unorm8_bgra.dylib (2.0.19 - compatibility 1.0.0) <47DA7D73-C52D-322F-A08F-4DB320A65373> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
           0x111e06000 -        0x111e07ff3 +cl_kernels (??? - ???) <E5139B1A-2F8D-4878-9BC6-26AC3ED8C456> cl_kernels
           0x1124ca000 -        0x112682fff  GLEngine (??? - ???) <59179FEC-D0E2-38B3-BD49-765506A645AC> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x1126b9000 -        0x112813fff  libGLProgrammability.dylib (??? - ???) <90390984-70BC-365C-AB3E-16C35C4240CB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
           0x112845000 -        0x112b06fe7  com.apple.ATIRadeonX3000GLDriver (7.32.12 - 7.3.2) <FF44B1BD-D515-348E-A405-F0F834C83D00> /System/Library/Extensions/ATIRadeonX3000GLDriver.bundle/Contents/MacOS/ATIRade onX3000GLDriver
           0x112b55000 -        0x112b63fff  libGPUSupport.dylib (??? - ???) <9FF8DDA2-7CB1-3888-8AAE-227C7691CB98> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
           0x112b6a000 -        0x112b98ff7  GLRendererFloat (??? - ???) <06CA5D0B-BC5F-3CC7-836D-A02F7DB92BE8> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
           0x112cd2000 -        0x112cd3ff3 +cl_kernels (??? - ???) <040B07FC-DF49-406A-A99D-309B29EA0571> cl_kernels
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        0x7fff8e62b000 -     0x7fff8e62dfff  com.apple.EFILogin (1.0 - 1) <EA18A476-CB02-3EC6-8B2D-9EA019B2D16E> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
        0x7fff8e634000 -     0x7fff8e8a8fff  com.apple.CoreImage (7.99.1 - 1.0.1) <4BB09B79-275B-364C-9466-0FF36ABB1218> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
        0x7fff8e910000 -     0x7fff8e993fef  com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
        0x7fff8e994000 -     0x7fff8e996ff7  com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
        0x7fff8e9f2000 -     0x7fff8e9fffff  com.apple.CrashReporterSupport (10.7.4 - 353) <6044CFB6-939E-3C73-BFBB-A8BBC096F135> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff8ea00000 -     0x7fff8ecb8fff  com.apple.RawCamera.bundle (4.00 - 658) <789BC5C7-F03A-388C-B540-070FF5574B0C> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
        0x7fff8ecb9000 -     0x7fff8ecbaff7  libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
        0x7fff8ecbb000 -     0x7fff8ecebfff  com.apple.framework.Admin (11.0 - 11.0) <66A06B83-01D1-371E-8A77-4280570BB97D> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
        0x7fff8ecec000 -     0x7fff8ed19fe7  libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
        0x7fff8ed1a000 -     0x7fff8ed4aff7  com.apple.DictionaryServices (1.2.1 - 158.3) <5E2EBBFD-D520-3379-A431-11DAA844B8D6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff8ed4b000 -     0x7fff8edbefff  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
        0x7fff8edbf000 -     0x7fff8f0ebfff  com.apple.HIToolbox (1.9 - ???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
        0x7fff8f0ec000 -     0x7fff8f253fff  com.apple.CFNetwork (520.5.1 - 520.5.1) <08F70E26-5456-3BFB-8192-00D3CE40D3C9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
        0x7fff8f254000 -     0x7fff8f428ff7  com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff8f7b0000 -     0x7fff8f852fff  com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
        0x7fff90a08000 -     0x7fff90a25fff  libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
        0x7fff90a30000 -     0x7fff90a72ff7  libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
        0x7fff90a8f000 -     0x7fff90a97fff  libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib
        0x7fff90b82000 -     0x7fff90b83fff  liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
        0x7fff90b84000 -     0x7fff90b88ff7  com.apple.CommonPanels (1.2.5 - 94) <0BB2C436-C9D5-380B-86B5-E355A7711259> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
        0x7fff90d60000 -     0x7fff90d66ff7  libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
        0x7fff90d67000 -     0x7fff90d68ff7  libsystem_sandbox.dylib (??? - ???) <5459F293-E1F2-33B3-B9B2-2ABB7B915B62> /usr/lib/system/libsystem_sandbox.dylib
        0x7fff90d69000 -     0x7fff90daffff  libcurl.4.dylib (7.0.0 - compatibility 7.0.0) <2C442396-1006-3765-92D2-60869D4641CE> /usr/lib/libcurl.4.dylib
        0x7fff90db0000 -     0x7fff90dc6fff  libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
        0x7fff911f4000 -     0x7fff917d8fff  libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff91852000 -     0x7fff918f7fff  com.apple.ink.framework (10.7.5 - 113) <1AE6676D-490A-36C2-B6CC-00F93AEB31DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
        0x7fff918fc000 -     0x7fff919dafff  com.apple.DiscRecording (6.0.4 - 6040.4.1) <E6D5835F-EE3C-3814-A2EE-6962B5570EF1> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
        0x7fff91d0c000 -     0x7fff91d16ff7  liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
        0x7fff91d17000 -     0x7fff91d2cfff  com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
        0x7fff91d2d000 -     0x7fff91d32fff  libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
        0x7fff91f16000 -     0x7fff91f41ff7  libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
        0x7fff91f42000 -     0x7fff91f47fff  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
        0x7fff9276e000 -     0x7fff92808ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff928d1000 -     0x7fff928e5ff7  com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
        0x7fff928e6000 -     0x7fff929caff7  com.apple.CoreServices.OSServices (478.50 - 478.50) <3D6AA4EF-C601-36C7-8F3A-A00964F01759> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
        0x7fff92a1f000 -     0x7fff92a9aff7  com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
        0x7fff92cc7000 -     0x7fff92dcefe7  libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
        0x7fff92dcf000 -     0x7fff92dd0fff  libodfde.dylib (??? - ???) <87836EDD-1474-3926-916A-A7AE8CA65079> /usr/lib/libodfde.dylib
        0x7fff92dd1000 -     0x7fff92e0cfff  com.apple.LDAPFramework (3.2 - 120.2) <275D4298-C435-3E98-AA25-95D9D0A56550> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
        0x7fff92f58000 -     0x7fff92f59fff  libwebsharing.dylib (??? - ???) <279415F4-2FAD-3D68-BE9A-691D03389662> /usr/lib/libwebsharing.dylib
        0x7fff93472000 -     0x7fff93474fff  com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff93475000 -     0x7fff93559e5f  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
        0x7fff9355a000 -     0x7fff9355afff  com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
        0x7fff9355f000 -     0x7fff9356cfff  libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <72C53E7B-C222-3BE5-9984-FDC328CC4846> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
        0x7fff9356d000 -     0x7fff935c1ff7  com.apple.ScalableUserInterface (1.0 - 1) <1873D7BE-2272-31A1-8F85-F70C4D706B3B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
        0x7fff935c2000 -     0x7fff93638fff  com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
        0x7fff93639000 -     0x7fff93655ff7  com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
        0x7fff93656000 -     0x7fff9376ffff  com.apple.DesktopServices (1.6.5 - 1.6.5) <5E7DD5F4-B4DA-3F75-A14A-3494E81CFBA0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
        0x7fff937fc000 -     0x7fff93864ff7  com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <9987DC46-2A96-3BA0-B88B-04E573C0AD9B> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
        0x7fff93865000 -     0x7fff93878ff7  libCRFSuite.dylib (??? - ???) <034D4DAA-63F0-35E4-BCEF-338DD7A453DD> /usr/lib/libCRFSuite.dylib
        0x7fff93879000 -     0x7fff93884ff7  com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
        0x7fff938a3000 -     0x7fff938f5ff7  libGLU.dylib (??? - ???) <DB906997-0F70-3469-BA0E-2F1DDBEAD8D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
        0x7fff93927000 -     0x7fff93982ff7  com.apple.opencl (2.0.19 - 2.0.19) <B05BF605-73B8-328F-A228-6FA59E1FC73A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
        0x7fff93cd1000 -     0x7fff93db0fff  com.apple.ImageIO.framework (3.1.2 - 3.1.2) <047DFE61-500F-3F11-9881-D0844D2FCE5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
        0x7fff93db1000 -     0x7fff94278fff  FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
        0x7fff94279000 -     0x7fff9427afff  libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
        0x7fff9427b000 -     0x7fff942bfff7  com.apple.MediaKit (12 - 602) <0C2CBEDA-412F-3DDF-9C74-44114E5E0DB9> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff942d2000 -     0x7fff942e1fff  com.apple.opengl (1.8.1 - 1.8.1) <51B34133-CEE3-3FC6-82AC-ADF567AE673C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff942e2000 -     0x7fff942f8ff7  com.apple.ImageCapture (7.1.0 - 7.1.0) <1AD40E02-2126-377B-A0D2-CBB21D932558> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
        0x7fff942f9000 -     0x7fff9432cff7  com.apple.GSS (2.2 - 2.0) <C86012C5-B613-3199-B1B3-A1494EE5E43C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
        0x7fff9432f000 -     0x7fff94335fff  libmacho.dylib (800.0.0 - compatibility 1.0.0) <D86F63EC-D2BD-32E0-8955-08B5EAFAD2CC> /usr/lib/system/libmacho.dylib
        0x7fff94336000 -     0x7fff94396fff  libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
        0x7fff94433000 -     0x7fff9452dff7  com.apple.DiskImagesFramework (10.7.4 - 331.7) <BEBA6D78-08E0-3B99-B77B-A5CBF3344834> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
        0x7fff9452e000 -     0x7fff94577ff7  com.apple.framework.CoreWLAN (2.1.3 - 213.1) <D2101093-0B35-3B90-B511-E9272400ED9B> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
        0x7fff9462a000 -     0x7fff946afff7  com.apple.Heimdal (2.2 - 2.0) <52B0F371-D272-3C8E-B42F-04D3FDD8AD0D> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
        0x7fff946b0000 -     0x7fff946bafff  libcsfde.dylib (??? - ???) <165F76E5-EE38-3942-82B4-9BCEEF72EB69> /usr/lib/libcsfde.dylib
        0x7fff946bb000 -     0x7fff948e5fe7  com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
        0x7fff948e6000 -     0x7fff948ebfff  com.apple.OpenDirectory (10.7 - 146) <A674AB55-6E3D-39AE-9F9B-9865D0193020> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
        0x7fff948ec000 -     0x7fff948f7ff7  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
        0x7fff948f8000 -     0x7fff94968fff  com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
        0x7fff94969000 -     0x7fff949d1ff7  com.apple.coreui (1.2.2 - 165.11) <9316266A-39CA-3EC7-9C9E-726462CEFF4D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
        0x7fff949d2000 -     0x7fff94b72ff7  com.apple.QuartzCore (1.7 - 270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7fff94b73000 -     0x7fff94b77fff  libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib
        0x7fff94b78000 -     0x7fff94b78fff  com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff94b79000 -     0x7fff94bbafff  com.apple.QD (3.40.1 - ???) <13ACC7F4-B004-3370-B575-6D06447EE428> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
        0x7fff94bca000 -     0x7fff94bcbff7  libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
        0x7fff94c5f000 -     0x7fff94c5ffff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
        0x7fff94c60000 -     0x7fff94c9ffff  com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff94ce7000 -     0x7fff94d22fff  libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
        0x7fff95159000 -     0x7fff95162ff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
        0x7fff95163000 -     0x7fff951d9ff7  libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
        0x7fff95269000 -     0x7fff95277ff7  libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 5
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 225
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=200.3M resident=152.0M(76%) swapped_out_or_unallocated=48.3M(24%)
    Writable regions: Total=1.5G written=88.5M(6%) resident=158.8M(10%) swapped_out=0K(0%) unallocated=1.4G(90%)
    REGION TYPE                        VIRTUAL
    ===========                        =======
    ATS (font support)                   31.8M
    ATS (font support) (reserved)           8K        reserved VM address space (unallocated)
    CG backing stores                    12.7M
    CG image                             19.9M
    CG raster data                       7808K
    CG shared images                     3408K
    CoreAnimation                        22.0M
    CoreGraphics                           16K
    CoreImage                               8K
    CoreServices                         1772K
    IOKit                                20.9M
    IOKit (reserved)                    256.6M        reserved VM address space (unallocated)
    JS JIT generated code               128.0M
    JS JIT generated code (reserved)    896.0M        reserved VM address space (unallocated)
    JS VM register file                  4096K
    JS garbage collector                  704K
    MALLOC                              136.7M
    MALLOC guard page                      64K
    Memory tag=240                          4K
    Memory tag=242                         12K
    Memory tag=251                         24K
    OpenCL                                 44K
    OpenGL GLSL                          1024K
    SQLite page cache                    1824K
    STACK GUARD                          56.1M
    Stack                                15.1M
    TC malloc                             336K
    VM_ALLOCATE                          16.7M
    __CI_BITMAP                            80K
    __DATA                               16.7M
    __IMAGE                               528K
    __LINKEDIT                           62.8M
    __TEXT                              137.5M
    __UNICODE                             544K
    mapped file                         180.5M
    shared memory                        1032K
    ===========                        =======
    TOTAL                                 2.0G
    TOTAL, minus reserved VM space      880.2M
    Model: iMac12,2, BootROM IM121

    Back up all data. From the Safari menu bar, select
    Safari ▹ Reset Safari...
    Check these boxes:
    Clear history
    Remove all website data
    Uncheck all other boxes. Press return. Test.
    If Safari crashes immediately on launch and you can't do as above, hold down the shift key and launch it by clicking its icon in the Dock, then try. Failing that, ask for guidance.

  • When i try to go to the itunes store, itunes will close down.  I have Windows 7 64 bit and I use chrome to access the internet.

    I recently upgraded to windows 7 but had this problem in Windows XP as well.  If I try to go to iTunes from Chrome it seems to break my connection with iTunes and I can't get to the store anymore.  When I try to launch the iTunes store, my iTunes application closes down.  No error, it just shuts down.

    I think that being signed into your apple.com account but with Safari first and foremost would be better as that would allow an Apple cookie to be set down onto an integral proprietary application (yes the Safari browser - go figure). Then (that is secondarily) you should sign into iTunes and have (more reliable) fun.
    Google's motto was "Do No Evil" was it not? So do you honestly believe that their primary business interests and application performance jives with that of Apple? Sometimes yes, other times...no. Sorry, just sayin.

  • Running windows XP, encountered a problem updating iTunes. Now cannot re-install it. when i try to re-install, the website acts as if nothing is wrong and will not reinstall. How do I re-install iTunes, when the website detects that it is installed?

    I am running windows xp and tried to download the latest version of iTunes 11.1.4 for windows xp. Unfortunately it did not install correctly. There was a error message: Microsoft Visual C++ Runtime Library, Runtime Error!, Program:C\Program Files\iTunes\iTunes.exe, R6034, An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information. Then,when I close that box, another box appears that states: iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 1114).  When I attempt to reinstall iTunes though the Apple iTunes website, nothing happens ( no reinstall) presumably because it detects that it is already installed. How do I work around this problem to reinstall iTunes?

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Every time I plug my phone into my computer it starts to sync, but when I try to click on the info page, it says "Cannot sync calenders, or contacts' and then randomly crashes. Any help?

    OK. So this started just, maybe 2 days ago, and I haven't done anything with it. Actually, it just started happening AFTER I updated iTunes (Silly iTunes!), which would have been 2 days ago. I really need some help!

    Hi joy145,
    If you are having issues syncing and would like to manually manage your content, you may find the following article helpful:
    Apple Support: Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/HT1535
    If you are still having issues or continually prompted to erase and sync, you may want to try restoring your iPhone to factory settings before moving your data over (either via syncing or manually):
    Apple Support: Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    (Note: Restoring iOS software deletes all your data and content from your device, including songs, videos, contacts, photos, and calendar info.)
    Regards,
    - Brenden

  • My iPhone 5 connects to the computer and it is recognized and everything is all good, but when I try and click on the iPhone/iPod icon i cannot and it just stays grey. What should I do?

    I cannot get to the page where you can start sync and all other options, but my phone is recognized.

    Sonali16 wrote:
    since it was new and i hadnt synced it at all, there is no backup on my computer.
    Then anything you had on the phone is gone.
    Settings>General>Resets>Erase All Content and Settings.
    Set it up as a new device again.

  • I had an old ipod touch. I got a new one. All of the music and apps are still on my account, but when I try to sync it the music and apps will not go on to my new ipod touch.

    I had an old ipod touch. I got a new one. I still have all of the music and apps on  my itunes but I cannot sync it to my new ipod.

    Are you sure you have iTunes set up to synch to your new iPod?  The reason I ask is that by default, iTunes will not automatically synch to a new device.  You have to go to the Apps tab and click Synch Apps, and do the same for Music, PodCasts, and so on....

  • When i try to click on reply to an email,it usually opens another box,it attempts to but then has a red circle with a line through it

    this has also happened when trying to add pictures on sites and it opens another window.It did not used to do this it is a problem i have come across lately and am not sure if it is since i updated firefox.pop up windows are set to allowed.i think it since i updated but could be a coincidence,as i may have updated some of the other spyware,pop up blocker sites,just never had this problem before?

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    * https://support.mozilla.com/kb/Safe+Mode
    * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • I keep getting message "mozila Firefox not responding." It takes minutes to down load a site - some times it just gets in a loop and never down loads. Then when I try to click on it again screen goes opaque and i get the same message.

    I 'm getting message "Mozila Firefox not responding." It takes minutes to down load a site - some times just gets in a loop and never down loads. The little circle at top just keeps going round in circles .
    Then when I try to click on the screen again the screen goes opaque and I get the same message re " Mozilla Firefox not responding" - and it is minutes before I can get back in to close down screen.
    I have downloaded Fire fox version 4 and this is still happening.

    See:
    * http://kb.mozillazine.org/Error_loading_websites

  • Why do I get "not connected to Internet " when I try to move within a website?

    I am using Verizon hotspot to connect my laptop with internet. Never had problems until IOS 8 came out. My laptop is XP but I don't want a new computer yet! Since I downloaded 8 on my phone my laptop does not work properly! I can get on various websites, but when I try to move within the website I receive on a large screen "no internet connection" but I am still connected to the internet. When I use my computer on a free wifi service I don't have this problem. What is going on? Help Me Please!!!

    '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
    While you are in safe mode;
    Type '''about:preferences#advanced'''<Enter> in the address bar.
    Under '''Advanced,''' Select '''General.'''
    Look for and turn off '''Use Hardware Acceleration'''.
    Poke around safe web sites. Are there any problems?
    Then restart.
    Some added toolbar and anti-virus add-ons are known to cause
    Firefox issues. '''Disable All of them.'''

  • When I try to purchase from the itunes store, message says purchase can not be completed.

    When I try to purchase from the itunes store, I will occasionally get a message that says "Your purchase could not be completed."
    Very annoying!

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • When loading "Snapgrade" a "Show Me" error pops up..on top of print on webpage. error is Click "Show Me"..and make surebrowser settings are correct, otherwise the page may not fomat correctly.no response when I try to click "Show Me" p

    See my previous question for context..... Some kind of browser vs. website format error occurs resulting in the pop-up error concerning browser setting with the following website http://snapgrades.com/.
    The website works well otherwise, but when I try to click "Show Me" it does not respond, as I said in previous question.
    MANY THANKS for looking into this strange error!!!!!.....

    Hi Mac Attack,
    My computer will not disconnect from the internet.  It seems to find a clone router and continues even when I shut down and unplug my my own home iy
    Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
    If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
    Have a look at your settings in Safari > Preferences. Especially General and Privacy.
    Reset Safari to remove cookies and other stored data.
    System Preferences > General
    Have a look at your settings in System Preferences >  Security & Privacy.
    Call back with more questions.
    Regards,
    Ian

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