When I try to connect to itunes this appears: An unknown error occurred (-3221). What should I do?
When I try to connect to iTunes Store via iTunes, this pops up: An unknown error occurred (-3221).
What does this mean? What should I do to connect?
Try this on your Internet Explorer:
Tools > Internet Options > Connection tab > LAN Settings > uncheck box "Use a Proxy server..."
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When I try to connect to itunes match, I get an error message that says "We could not complete your iTunes Store request. An unknown error occurred (4001). How do I resolve this issue?
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iTunes could not connect to iTunes store. An unknown error occurred (-3212) - Does anyone know how to fix this? I've tried alot of solutions and nothing seems to be working at all
Each time I try to connect to the iTunes store, this has popped up. I googled error (-3212) and also followed the steps on iTunes support. I downloaded the new itunes and chose "repair files" all to no prevail. I use iTunes on a daily basis and bought and iTunes card 2 weeks ago which I now cannot use. Does anyone know how to fix this?Just in case, let's try the following document:
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Only happened after I got a new iPhone *(upgraded from 4 to 5c) and I downloaded the iOS 8.1.2 update.
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Error looks like this iTunes on my computer: iTunes could not connect to iTunes store. An unknown error occurred (11556)
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PLEASE help. I just got an iPhone 5c and I want to download my old ring tones and alert tones!!!iTunes: Advanced iTunes Store troubleshooting - Apple Support
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I have an iPad that is stuck in recovery mode. When I try to restore the firmware, I get an unknown error occured (1611). Does anybody have a solution for this?
There is a way to get it recovered from the so called DFU mode. Try to restart the phone while holding the home and power button at the same time. Then try to connect it to iTunes and do the same again. If you try that again till it works you should be able to use your iPhone as before.
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TS1424 iTunes could not connect to iTunes store. An unknown error occurred (-3237)
Can anyone help with the error message, "iTunes could not connect to iTunes Store. An unknown error occurred (-3237).
I had a similar problem. We've had multiple iPods, an iPod and my wife's iPhone 4s that sync just fine with our PC. Unfortunately, I could not get my new iPhone 5 to sync with iTunes. I kept getting an error message similar to the one that you are getting.
I simply plugged the USB for the iPhone into different USB ports. I am certainly not a computer expert, but my understanding is that some of the PCs have different types of USB ports. Apparently, the USBs on the back of my Dell desktop won't allow me to sync the phone, but the USB port on the front works just fine.
I'm not sure if this is a fix for everyone, but it worked for me. Good luck! -
I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!
- Try manually placing the iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore
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yup! i m new to itunes! and now as i installed it, the itunes store opened, wheni went to create a id, then i a page appeared, then when i clicked "continue" to create a apple id it showed "we could not complete your itunes store request. an unknown error occurred (-1202)"
heloo????
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Dear Community,
Please, kindly assist me with following challenges. I use iphone 3GS. I have used the phone for almost a year now. My iphone 3GS cannot connect to the itunes store. Each time I connect my phone to my Laptop through itunes. A message will automatically come up which states that "iTunes could not connect to the iTunes Store. An unknoown error occured (306)". It also make a footnote which states "make sure that your network connection ia active and try again". When I click the button labeled OK just below the messages, another message will come up which reads, "A new iphone software version (5.1) is available for the iphone software. Would you like to download it and update your iphone now?". It gives me the option buttons such as CANCEL or DOWNLOAD AND UPDATE or DOWNLOAD ONLY. If I click on DOWNLOAD AND UPDATE or DOWNLOAD ONLY. Another message will appear which states that "The iphone software update Server could not be conted" With a Footnote that states "Make sure your network settings are correct and your network connections is active, or try again later.
The above challenge has continued for more that 3 months now. This challenge has hindered me from installing some applications like Facebook Application for iphone, LinkedIn application for iphone and a lot of other applications. Each time I try to get these applications my iphone 3GS while inform that my current ios version 4.1 cannot work with the application, that they requires at least ios version 5.1 or above.
Please, I really need your kind assistance. I am ernestly waiting for responses.Dear Tim,
I saw your message. Below are the problems:
Whenever I connect my iphone 3GS to my PC through a USB. My itunes software comes up automatically.
1. After that a message appears from the itunes that states that 'itunes could not connect to the itunes store, an unknown error cccured (306).
2. After the above, an alert message comes up which states that A new iphone software version 5.1 is availlable for my iphone. It then states would you like to download it and update your iphone now? With the options buttons as Cancel or Download and Update or Download Only. Whenever I clicked on Download and Update or Download Only, the next message that comes up is that The iphone Software Update Server Could not be Contacted and suggest make sure your network setting are correct and active or try again later.
The above is the challenges I am facing now. -
Please help
Hi there CCWHO,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. -
can anyone help with error (-50)
Try deleting the iPod photo cache, as described here:
http://support.apple.com/kb/TS1314 -
I just did the upgrade and now my phone is locked. As I have never locked it before, I don't know what to do. I tried the recover through itune that att walked me through and the message came up that it was unable to restore. Now what do i do?
http://support.apple.com/kb/TS3694
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When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."
I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
Control Panel
Internet Options
Connections Tab
Click LAN Settings
Uncheck "Use A Proxy Server" -
My iPod touch 5th generation says: iPod is disabled, connect to iTunes. When I try to connect to iTunes it says: cannot connect, please put pass code in iPod... Please help!!!!
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem please
and this is an pic for the problemThere is some troubleshooting for 0xE8 error codes on this page : http://support.apple.com/kb/TS3221 - you could see if anything on that page fixes it
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