When I try to convert a file I get no response.
What am I doing wrong? I have reset my password and tried several time to get a pdf converted to a doc. I put in my email address and password then click on sign in and I get no response at all.
Hi M & B P,
Please give the following a try:
If you're converting via the ExportPDF website, log out, clear the cache, and then log back in.
If you're converting from within Reader, choose Help > Check for Updates to make sure that you have the most current version.
Please let us know how it goes. If you're still having problems, please let us know how you're converting, what browser you're using, and whether you're on Mac OS and Windows. We'll do some deeper digging if need be.
Best,
Sara
Similar Messages
-
Hi I have downloaded Acrobat XI Pro and when I try to convert pdf file to word the message says 'error can't sign in'?
IrenedixHi Irenedix,
If you are using Acrobat you can try the suggestions mentioned above.
Are you using the Create PDF service from within Reader to create pdf?
If yes then please check if you are able to login to: https://cloud.acrobat.com/convertpdf with your Adobe ID and able to convert the document to pdf.
If yes then within Reader you can try the following:
Choose Edit > Preferences (Win)
Click 'Online Services' or 'Adobe Online Services' on the left-hand side
Sign out of your Adobe ID and sign back in.
Regards,
Rave -
After clean install of Snow Leopard, Time Machine did not restore all files. When I try to restore these files I get "Not enough disk space" error. What do I need to do to get these important files back onto my Mac from my external hard drive??
Janet.b wrote:
About 3 years old...pretty dated now I guess. Am thinking I may just need to have it upgraded by a Mac tech.
For what the Apple Store's charge you can buy almost buy a new computer.
Just for giggles I brought my old laptop in for a drive upgrade and asked, they wanted $600 for a drive that only cost $120 at the time and it was a slow 5,400 RPM drive. The new Mac's of a similar make were going for $1000.
I did the drive replacement myself, got a faster drive of better quality for $300 instead.
Then another time I asked for a RAM upgrade from 4GB to 8GB, they wanted to charge $400 + $35 for the labor.
The same RAM is on Crucial.com for $90 and all I need is a 00 micro phillips screwdriver.
So you see what's going on here.
I think what you should do, if your out of warranty/AppleCare, is to call up the local PC tech guy who also does Mac's and have them fix you right up.
They can offer more personalized care which you need. Clone your old drive to the new and everything.
With Apple they are overworked at the Genius Bar and just place roadblocks so you buy a new machine instead.
For instance, all new iMac's now have proprietary drive software installed on the hard drives for heat monitoring. So now the only choice a user has is to bring their iMac into a Apple Store for a very expensive drive upgrade, which a person then decides the money is better spent buying a new machine. -
when I try to unzip the files I get the following error msg "checksum error in adbeapecore.dll"
Hi,
We are tracking this issue at:
http://forums.adobe.com/message/4286522#4286522
Please follow the steps and update thread if your issue is resolved.
Regards,
Ashutosh -
When I attempt to convert a file, either to PDF or from PDF I receive the error message "An error occurred while trying to access the service" what can I do to resolve? I already applied updates and attempted to fix?
You could always sign into Acrobat.com directly and use the service through the web site if it's a critical need.
-
When i try to download any file I get streaming tabs
When I try downloading ANY file, I get open tabs streaming. It is probably something simple. Now to update Firefox or to download ANY file I have to go to AOL and download.
Well if the Mozilla answer made sense it might help. I can't make heads or tails out of that mess.
I probably didn't set something in the getting started fuction.
Firefox is so much faster than any other browser I have tried. I really hate that I have to open Slooooow AOL just to down load a file. Every other browser I tried downloaded without problems.
Have someone that speaks English as their primary language re-write the trouble shooting page/s would help.. -
CreatePDF keeps erroring when I try to convert TIFF files to PDF
I have tried multiple times to convert a TIFF file into a PDF using the Adobe Reader desktop application as well as the Adobe CreatePDF Desktop Printer. It keeps erroring out in both applications. What did I pay for? And why won't it work? Please help.
Hi,
I apologize for the trouble.
Please tryin web UI at https://createpdf.acrobat.com/signin.html with your Adobe ID and password.
Then select "Convert to PDF" tool from right pane.
Please let me know it this does not work.
Hisami -
When i try to download a file i get the message not enough free disk space
what could be wrong when i get this message" not enough free disk space"? could it be the hard drive? p.s. my computer won't boot up except in recovery mode
Yes. The disk drive has too much data on it. You are either going to have to move some to other disk drives or delete some.
-
File gives me error when i try to convert it
When i try to convert a file of 18 MB from adobe to MS world it gives me error that the file is taking too long. Can someone help me with this?
Hi syedn27965787,
Do you get any error code along with this error message?
Does this error occurs when you try to convert any other pdf files or it occurs while converting this specific file.
Regards,
Rahul -
I installed createjs.zxt from Adobe site via the ext mng Now I get error that createjs panel was not installed. Can someone help please?
Thanks,
Paul.Hi LisaCrosslin,
Can you please tell me the exact error message that you're receiving when you try to convert a file? And, does the error occur with just one file or several? Please provide as many details as you can, and we will try to get this solved for you.
I look forward to hearing back from you.
Best,
Sara -
I get no network path found when i try to open a file
when i try to open a file i get a message no network path foun and cannot open them.
This seems to be a particularly unhelpful message; no path that would indicate what is wrong!
All I can suggest is that you try to uninstall, then reinstall Reader. -
Every time I try and convert a document, I get an 'unexpected problem' error message
The files I am trying to convert are 60MB (less than the 100MB limit referred to in the troubleshooting), and have no security locks on them. When I try and convert a file with the online tool, it uploads quickly, then spends a few minutes trying to convert, before a message pops up, saying that 'an unexpected error occurred'. No further information is given to help me fix the problem.
I am using Chrome, and in line with some of the help I have already seen on the forums, I have logged out then back onto the online tool a couple of times already.Hi Chris,
Sorry to hear you're having trouble! Could you try disabling OCR and converting your file again? You can find instructions on how to do this here: http://forums.adobe.com/docs/DOC-3062
Let us know if it helps!
-David -
Error message when I try to convert pdf to excel, after three attempts I could only convert one file.
Hi pdf to excel,
What is the error that you're receiving when you try to convert? Is it the "Conversion Failure" message? Can you tell me more about the files you're unable to convert? What application created the PDFs? Are there many pages in these these files, or a complex mix of text and graphics?
It'll also be helpful to know whether you're converting via the ExportPDF website (and what browser you're using), or through Adobe Reader.
I look forward to hearing back from you, so we can get to the bottom of this!
Best,
Sara -
I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help! Chris.
It would be helpful to know what version of Acrobat, WORD, and operating system.
Without that info, I would suggest at this point to open your WORD file and then go to the print menu and print to file using the Adobe PDF printer. Open the created file in Distiller and see if you get a PDF. If so, check to see if AcroTray is running in the background.
You say you tried many ways. It would help to know what you tried and what worked or did not work, and at what point the failure occurs. -
When I try to convert my .pdf to Word, I get a sidebar that has fields for: the name of my pdf file, the type of file I want to convert to (In my case, Word), and a button that says "Convert". My problem is that the "convert to" field isn't active. I can see the words "Microsoft Word" in pale gray, but when I click on the field, nothing happens.
You have posted in the wrong forum. Try posting in the forum for the product you are trying to use.
Here is a link to a page that has links to all Adobe forums... use the drop down list to see all.
Forum links page:
https://forums.adobe.com/welcome
Maybe you are looking for
-
Is there a way to save an image from the Internet on my MacBook Pro v10.6?
I am creating a poster on a website and want to upload some images of stars onto the poster. They can just be graphics. Can this be done? How? Thanks!
-
DeskJet 970CXi - Windows 7 - Network Printer - Drivers solution
Hi all, i was looking for a solution to install my Deskjet 970CXi as a network printer, using Windows 7. I didn't find anything directly concerned the network installation but only for local printer through USB port. Many people are bored and tired a
-
Absence days caliculation based on working days HR ABAP
Hi experts, I am developing one report that is for Variable Bonus report. We are evaluating the data based on the Variable Bonus period based on Selection-screen. for ex: 01.04.2007 to 31.03.2008 There is one record in the IT2001 with begin date 26.
-
Hi, Im using SAP B1 2007A SP00 PL11 I'm getting the following error when attempting to add data using a custom form bound to a UDO. "Internal Error (3621) occured [Message 131-183]" The form was generated using the B1DE form generator and is a Docume
-
How to add a flash animation into another flash presentation? Help!!!
I made an animation and I am wanting to add it to a flash portfolio that I am now creating. I am creating the portfolio so I can send it to potential employers. I am new to Flash but not to Illustrator, Photoshop or InDesign. I am adding several diff