When I try to convert my .pdf to Word, I get a sidebar that has fields for: the name of my pdf file, the type of file I want to convert to (In my case, Word), and a button that says "Convert". My problem is that the "convert to" field isn't active. I ca

When I try to convert my .pdf to Word, I get a sidebar that has fields for: the name of my pdf file, the type of file I want to convert to (In my case, Word), and a button that says "Convert". My problem is that the "convert to" field isn't active. I can see the words "Microsoft Word" in pale gray, but when I click on the field, nothing happens.

You have posted in the wrong forum. Try posting in the forum for the product you are trying to use.
Here is a link to a page that has links to all Adobe forums... use the drop down list to see all.
Forum links page:
https://forums.adobe.com/welcome

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I get this message when I try to open my google shared docs this week: "A browser error has occurred. Please hold the Shift key and click the Refresh button to try again." - but that click/refresh doesn't work either. What's up?

# Question
I get this message when I try to open my google shared docs this week: "A browser error has occurred. Please hold the Shift key and click the Refresh button to try again." - but that click/refresh doesn't work either. What's up?

The backend end is in serious pain....on many levels.
Try this: Connection Problems Form

HT1527 when I try to download apps in my iphone , i get a spinning circle that won't go away and a icon that is gray and says "waiting". Any ideas how to solve?

When I try to download apps in my iphone , I get a spinning circle that won't go away and a grey icon that says "waiting" .Any ideas how to fix the problem?

First go into settings, Itunes and App store, sign out and then sign in again! (This might not work)

I am trying to subscribe so that I can convert PDF to word. Get so far but only options for address are in USA, I live in England

I am trying to subscribe so that I can convert PDF to word. Get so far but only options for address are in USA, I live in England

Hi golfgerald,
I'm sorry that you're having trouble subscribing. Please take a look in the lower-left corner of the Adobe.com website. Do you see "United Kingdom" listed as the region? If not, please click Change Region, and then choose United Kingdom.
Did that do the trick?
Best,
Sara

When I try to eject my ipod after sync I get the following message:"The iPod cannot be restored because it contains files that are in use by another application.". I tried to restore but it doesn't work and I get the same message

When I try to eject my ipod after sync I get the following message:The iPod cannot be restored because it contains files that are in use by another application.". I tried to restore but it doesn't work and I get the same message

Go to your computer's System Tray and try ejecting. If you can't eject, there is an application that is trying to access your iPod.
Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
Note that this is a good, general process any time you can't access any file.
In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod.

TS3694 When I try to update my ipad to IOS6 I get and error 6 message. Any idea what that means and how to fix it? I tried updating via Itunes and also normal download.

When I try to update my ipad to IOS6 I get and error 6 message. Any idea what that means and how to fix it? I tried updating via Itunes and also normal download.

What model iPad and what version of iOS is it currently running?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
Message was edited by: Texas Mac Man

I downloaded podcast from a polish radio site. They are fine and working on my macpro but when I try to copy them to my ipod I get a massage that " this podcast can not be played on this ipod" . what can I do?

I downloaded podcast from a polish radio site. They are fine and working on my macpro but when I try to copy them to my ipod I get a massage that " this podcast can not be played on this ipod" . what can I do?

Or because the episodes are video but are in a format which plays on iTunes but not on an iPod Touch. Only the originator of the podcast can do anything about that.

HT1338 When I try to start my Garageband 6.05 I get a repetitive message that the core audio midi will not start. If I choose to ignore it, report it or reopen it, it just keeps coming up and garage will not load or start up? Any suggestions? THanks

When I try to start my Garageband 6.05,I get a repetitive message that the core audio midi will not start. If I choose to ignore it, report it or reopen it, it just keeps coming up and garage will not load or start up? Any suggestions? THanks

I'm just guessing at this point, but I suspect that you have installed a midi driver on your computer for some external device, and, since GarageBand's midi capabilities are limited in some ways, chances are your audio/midi driver is asking GarageBand to do something more than it's made to do, causing core audio's midi function to crash.
If that's the case, you might want to try adjusting your midi device's driver settings, or uninstalling your midi device's driver, and then see if GarageBand starts up normally without it.

When I try to share a project to theater I get the message Your Theater could not be opened.There was a problem reading your movies from iCloud and the project does not share. Can anyone help?

When I try to share a project to theater I get the message Your Theater could not be opened.There was a problem reading your movies from iCloud and the project does not share. Can anyone help?

Set up iMovie Theater and iCloud
In order to take full advantage of the capabilities of iMovie Theater, you must be signed in to iCloud. If you are signed in to iCloud, movies and trailers shared to iMovie Theater are automatically uploaded to iCloud. You can also turn off automatic uploading, and upload just the movies and trailers you want, or delete individual movies and trailers from iCloud. For more information about the Theater, see iMovie Theater overview.
If you sign out of your iCloud account on your Mac, all iCloud movies disappear from the Theater, but they are not deleted; the movies reappear when you sign in again. If you ever run out of space in iCloud, an alert icon appears in the top-right corner of your movie, indicating that you can’t upload new movies. For more information, click the icon. After you upgrade your iCloud storage or clear space, your movies automatically appear in iCloud again.
Hide
Set up automatic iCloud uploading
Choose Apple menu > System Preferences, and click iCloud.
Make sure you’re signed in, and then select the Documents & Data checkbox.
Click the Options button next to Documents & Data.
Make sure the iMovie checkbox is selected.
In iMovie, choose iMovie > Preferences.
Select the “Automatically upload content to iCloud” checkbox.
To turn off automatic uploading, deselect the checkbox.

When I try to turn on my 27'' iMac I get a circle that appears with a line through it does this mean my Drive is shot?

when I try to turn on my 27'' iMac I get a circle that appears with a line through it does this mean my Drive is shot?

Not necessarily. We use a product called Scannerz to test hard drives. They have a book on hard drive troubleshooting that you can download here:
http://scsc-online.com/Downloads.html
Scroll to the bottom of the web page and download the Hard Drive Troubleshooting book. You won't want to read the whole thing, just the section describing your problem. Most of the stuff they describe in their "advanced" section requires unit disassembly, and the way that section is written I think they're assuming people know how to take units apart without any instructions - in other words it's not written "for the rest of us." Most of the resets they describe that you might need can be done by anyone.
If you end up buying Scannerz, I would NOT recommend Scannerz-Lite, I'd go with Scannerz with FSE-Lite. It costs about $14.00 more but they keep enhancing the product and adding more applications to it, all free if you own Scannerz w/FSE or FSE-Lite. I'd also avoid FSE all together unless you know a fair amount about the operating system, files, processes, Unix type path names, etc. etc.
If you're lucky that will end up being nothing more than a reset.

When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please help. I have tried lots of things now and cannot solve it.

When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please can someone help. I have tried lots of things now and cannot solve it.

"Your email account" means to tap on the name of your email account. Whatever it is listed as in the settings.
In my mail settings, one of my email accounts is a Comcast account. I tap on the Comcast name and it brings up this window.
Then I tap on the arrow under the Outgoing mail server smtp setting to get to the next window.
In the resulting window, I then tap on the arrow next to the smtp server under the Primary Server setting.
That brings up this window in which I check to make sure that my user name and password have been entered correctly. If those items are missing, enter them in the appropriate fields and then tap done.

TS4020 I live in a house with multiple iCloud users. When they try to turn on "Find my computer" they get the message that they will have to disable my "find my computer" setting in order to enable theirs. How can they all be enabled at the same time?

I live in a house with multiple iCloud users. When they try to turn on "Find my computer" they get the message that they will have to disable my "find my computer" setting in order to enable theirs. How can they all be enabled at the same time?

Try this support document for information on how to contact Apple and account security. Apple ID: Contacting Apple for help with Apple ID account security

When I try to install itunes 10.5.2, I get the following error message "The installer has insufficient privileges to modify this file c\progamfiles\itunes\itunes.exe and won't install. help

When I try to install itunes 10.5.2, I get the following error message "The installer has insufficient privileges to modify this file c\progamfiles\itunes\itunes.exe and won't install. help

Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
Just in case, let's try the fixit from the following document:
Fix problems with programs that can't be installed or uninstalled

When I try to print pictures from Iphoto 11 I get a message saying no themes are installed and I cannot print. This never happened on previous versions of iPhoto.

When I try to print photos in Iphoto 11 I get a message saying there are no themes installed and it will not let me print. This never happened in previous Iphoto versions and there is no link to get themes. How can I get these themes?

Reinstall.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

When I try to restore my iPod touch 4G I get error 3194 and I have the latest version of iTunes

When I try to restore my iPod touch 4G I get error 3194 and I have the latest version of iTunes

Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
Are you trying to restore to a PC or an Mac? Either way, I'd remove iTunes, empty the trash, restart, and download/install the latest version. Also, check the versions of OS that the latest build of iTunes will work with.

When I try to convert my .pdf to Word, I get a sidebar that has fields for: the name of my pdf file, the type of file I want to convert to (In my case, Word), and a button that says "Convert". My problem is that the "convert to" field isn't active. I ca

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