When i try to copy the DCIM carpet to my pc it says that it is unavailable i already in itunes set it in the summary to enabled disk use

when i try to copy the DCIM carpet to my pc it says that it is unavailable i already in itunes set it in the summary to enabled disk use

when i connected my ipod, iTunes pop a new window, that said that i needed to download the new software, I can't downloaded it cuz, the window said that there was an error and it was because the internet and other stuff,
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

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    ~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~
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