When I try to customize my toolbar and drag my favorite item to existing toolbar it is grey and won't open

when I try to customize my toolbar and drag my favorite item to existing toolbar the item is grey and won't open

What item are you dragging into the dock (not toolbar - not windows).

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When I try to customize the toolbar in Safari, it does it temporarily, but if I quit Safari and reopen it, it goes right back to the old toolbar. Any ideas?

When I customize the toolbar in Safari, it only shows the changes temporarily. If I quit Safari and reopen it, the toolbar reverts back to how it was before. Any ideas?

Check System Preferences. Look at the bottom of the pane. Do you see Evernote?
I just installed it so I could find it.
Open a Finder window. Select your Home folder in the Sidebar on the left. Now open the lIbrary folder then the Internet Plug-Ins folder.
Move the Evernote.plugin to the Trash. Restart your Mac. Try Safari.

How do I enlarge the font in messages received and sent? I have it set at "13", but it is very, very small on my screen. I can't seem to change the appearance of the tool bar even when I try to "customize".

How do I enlarge the font in messages received and sent? I have the font set at "13", but the appearance on my screen is very, very small. When I try to "customize the toolbar" to look like the tool bar above this message, I am unable to do so. Please advise. Thank you.

Thanks MartinR, yes the Toggle bars can be adjusted so that I can see all the tracks - just in the smallest setting - however this also creates a huge area of grey which serves no other purpose than to "use up screen space". If this is deliberate then there is nothing one can do - since presumably the additional profit made on screen sales is more important to Apple, than the combined annoyance to those working on a 13" laptop. Of course a 15" screen or even 17" screen may make this wastage less obvious. Please indicate that this is all incorrect and explain why it is important to have space waiting "for additional tracks", even if I have no intention of making additional tracks. If that is the answer then perhaps additional space to the left and right of the timeline would be useful in case I wish to make a 30 minute film, so that it could be placed there without having to drag anything. It may be that I am expecting software than can be tailor adjusted, each parameter to the desired level as in professional items and since this is a cheap consumer program it is not possible.
I bought Final Cut Pro for a lot of money (when it first appeared it was thousands and not just hundreds) but never used it since it was too complicated and tedious, but maybe there, this problem of screen wastage does not occurr, perhaps someone can advise! I could go back and reinstall it, but it was made for 10.2.8 and not 10.6.8 so it would not run on this macbook. I recently bought an old 15" TitaniumPowerbook (from 2005) and despite running at 1MHz the response time on it is "instantaneous" - amazing to not have the almost half second delay on many commands - graphics appear nearly immediately (just 5 milliseconds delay) and this makes working so much more enjoyable, not having the (350ms) stutter of 10.6.8 which we all get used to after our initial disappointment.
Thanks for your help!

TS1717 i was wonering why is it when i restord my iphone5 from my laptop now when i try to play my music and movie a blog pops up saying (the requested URL was not found on this server)?

I was wondering why when i restored my iphoe5 from my laptop now when I try to play my music and movies a blog pops up saying (the requested URL was not found on this server)?

The problem resolved itself when I resynced the iPod with my computer. I suspect the error displayed when I tried syncing with my laptop and canceled out of it.

When I convert my pdf doc to word, the fonts go really weird and it also puts some text into boxes. when I try to select the test and change the font, it does not change it properly?

When I convert my pdf doc to word, the fonts go really weird and it also puts some text into boxes. when I try to select the text and change the font, it does not change it properly? This is making it impossible to amend.

Hi Janedance1,
If the PDF that you converted already has searchable text, please try disabling OCR as described in this document: How to disable Optical Character Recognition (OCR) when converting PDF to Word or Excel. (If the PDF was created from a scanned document and doesn't already have searchable text, disabling OCR isn't a great option, as the text won't be searchable/editable in the converted Word doc.)
Please let us know how it goes.
Best,
Sara

TS1717 When I click on my itunes icon nothing happens. When I try to web search itunes and sign in ...it won't sign me in. Everything still works on my ipad for itunes. I am baffled. Any help would be appreciated, My quicktime on the computer does st

When I click on my itunes icon on my computer nothing happens. When I try to web search itunes and sign in it will not let me. Everything works perfect on my ipad still though. I can click on quicktime and it works perfectly. Any help would be appreciated

This question has been answered. Thank you.

When I try to sync my iPad and iPhone it will get within the last 3 pictures then stop giving me an APPCRASH error message. Then iTunes will shut down. No matter what I do to increase or decrease the number of pictures it always stops 3rd from the last.

When I try to sync my iPad and iPhone it will get within the last 3 pictures then stop giving me an APPCRASH error message. Then iTunes will shut down. No matter what I do to increase or decrease the number of pictures it always stops 3rd from the last.
Problem Event Name:             APPCRASH
Application Name:                  iTunes.exe
Application Version:               10.4.0.80
Application Timestamp:          4e262cfr
Fault Module Name:               QuickTime.qts
Fault Module Version:             7.70.80.34
Exception Code:                     c0000005
Exception Offset:                    00146b30
OS Version                                                            1033
Locale ID:
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information4:          0a9e372d3b4ad19135b953a78882e789
Any assistance I can get will be greatly appreciated.

Thank you iTunes for fixing the problem of downloading my pictures to my iPad and iPhone with the update 10.5.0.142

Help! When I try to reinstall CS6 Design and Web Prem i get message that my serial number is invalid

When I try to reinstall CS6 Design and Web Prem i get message that my serial number (Design and Web Prem <serial number removed>) is not valid? Why???? I have it installed now on just one computer only. It was installed also on a computer and a laptop. The laptop crashed and couldn't restart anymore. I had to through it away. After that I installed on another computer at a place where I work sometimes with photoshop. Then suddenly I got message at my computer home that the serialnumber is invalid. I installed for the time an try out version, and now I have deleted the version that I had on the computer but when i want to reinstall my legal bought version with the serial number that i mention there, I get again the message that my serial number is invalid. But now it is only installed on 1 other computer. If I check the sites, I have to contact Adobe but I don't know how. The link does not work and I cannot find any phonenumber.!!

If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine. YOu should contact Adobe by chat or by phone and have them deactivate for you.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
If you are getting a message that indicates the serial number is not valid, you should look thru the following:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

HT1495 When I try to open iTunes on my PC it it's locked and won't open?

When I try to open iTunes on my PC it it's locked and won't open?

Hey itunesilliterate1,
Thanks for the question. I understand you are experiencing issues launching iTunes on your Windows computer. The following resource may provide a solution:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
If you are on a Windows XP system, and receive a “Disk is locked” error when opening iTunes, see this article:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866
Thanks,
Matt M.

I got an ipad mini and when i try to switch it on and configure it to use it it says IP is temporarily blocked for security reasons..what do i do?

I got an ipad mini and when i try to switch it on and configure it to use it it says IP is temporarily blocked for security reasons..what do i do?

An odd message? Is this on your home network? Could try at a library.
Robert

When i try to download an app and i have entered my password i am asked to add some security questions. I can add two questions and an alternative e-mail address, however it will not let me select the third security question.

when i try to download an app and i have entered my password i am asked to add three security questions. I can add two questions and an alternative e-mail address, however it will not let me select the third security question.

Thanks Liam. After the second ap download it asked me three security questions on iTunes and on my MAC it allowed me to set up these with no error on the third question. iPAD 3 now downloads apps fine.
Apple really need to sort out this issue or provide guidance on this. Two days of the unit not really being fit for purpose - what use is an IPAD without the ability to download aps.
Also NO Response from Apple via online tech support and it's now been nearly 24 hours - I was told by telephone support I would get a response within 24 hours or less, as also stated in the email response too!??
It would be good to get a formal response from Apple on this rather than radio silence.

They asking for a code when I try to erase all contents and setting. What code do I put in?

They asking for a code when I try to erase all contents and setting. What code do I put in?

If you are saying you have forgotten the pass code
see here
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

I get error when i try to install flash player and told to try again, but ir never works

i get error when i try to install flash player and told to try again, but ir never works

Hi,
Please provide the following information so that we may be able to better assist you:
Your operating system & version
Your web browser(s) & version
Your Flash Player version
Explain your problem in step-by-step detail if possible
A direct link to a page that demonstrates the problem
If you get error messages, please quote them exactly, or provide a screenshot: http://forums.adobe.com/thread/1070933
Maria

When I try to include a white and black photo in a iMovie the result is a black totaly black picture which does not show in the movie. Why? Can it be fixed?

When I try to include a white and black photo in a iMovie the result is a black totaly black picture which does not show in the movie. Why? Can it be fixed?

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Other than that, what version of iPhoto do you have? Assuming 09 or later try
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD
P.S. Please don't type in block capitals. They are harder to read and on the forum it looks like you're having a tantrum

Ios7 "Cannot Connect to iTunes Store". When I try clicking on the "Terms and Conditions" in iCloud, it first says "Cannot Connect" and then the following mes

Hi, I have upgraded my iphone 4s to ios7 and now when I am trying to login to app store, it says "Cannot Connect to iTunes Store". When I try clicking on the "Terms and Conditions" in iCloud, it first says "Cannot Connect" and then the following message: "Verification Failed: the certificate for this server is invalid. you might be connecting to server that is pretending to be setup.icloud.com, which could put your confidential information at risk". My wifi is working properly as I have accessed websites from safari. I reset my network settings too and even reset my password. But none of these get my iphone working.

I'm having the same problem with the iTunes Store...it much be down :(

When I try to customize my toolbar and drag my favorite item to existing toolbar it is grey and won't open

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