When I try to delete a song from my ipad, why does it still show up as being on it in iTunes?
Just like the question says, Ive deleted the songs from the ipad and when i look in the ipad, they show up grey.
You don't need to delete them form iTunes on your computer. Notice the dotted circles next to the songs. That indicates that the songs are essentially in limbo. They may not be on your iPad or they might appear in the Music app but will not play.
Sometimes unsyncing those songs will totally remove those ghost traces of the music nd sometimes, you have to restore the iPad to get rid of those traces of the songs.
If you Google "grey dotted circles next to songs in iTunes" you will find a plethora of articles that talk about this.
Similar Messages
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When I try to transfer over songs from my iPad to my computer it says that i need to authorize my computer, but my computer is already authorzie. It also says that some of my purchased items are not authorized for them on my computer. How do i authorize these items?
Hi slt2014,
Thanks for using Apple Support Communities. I would try authorizing your computer again, even if it seems like it is authorized, by following these instructions:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
If this does not resolve the issue, you can also try downloading your purchases directly on your computer by following this:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Cheers,
- Ari -
When I try to delete a song from my iTunes library, I get an error message
It reads: 'The iTunes library file cannot be saved. You do not have enough access privileges for this operation'. What does that mean, and how do I fix it?
Try here:
iTunes: Error 13019 during sync -
At one point I had set up my itunes and icloud with an old email address. I have since shanged that to a new email. iTunes works fine and I can log into my new iCloud on my PC but my phone will not allow me to delete the old iCloud email without the password. I select to reset the password but the system will not accept my birthdate or security questions. All happening after i did the iOS 7 update. Any thoughts? Thank you!
1) Did you change that old email address to your current email address to be your current Apple ID? If so, try to enter your current password for your current Apple ID/iCloud account. If it doesn't work, try #2.
2) If you don't have access to your old email account. Same process, go to https://appleid.apple.com and sign in your current iCloud/Apple ID then edit it to your old email address then Save the changes. DON'T sign out yet. Go back to your iOS device then delete your iCloud account. Once deleted, go back to the Apple ID website and rename it back to your current email address. You have to verify it this time and you will be able to since you have access to that email address.
3) If your answer to #1 is NO, contact Apple Support (Account Security Team) to help you reset its password but you need to have another email address available which is not yet an Apple ID to send the password reset email.
Hope this helps! Cheers! -
Help please! This has never happened before when I got my iPod touch.
No, no way to reset it. Wouldn't be much of a security feature if there was a way around it :-)
If you want to save your data that is not already backed up, you will have to restore from a backup made before you turned on restrictions. If you are ok with starting fresh, simply restore as new.
Follow these instructions: http://support.apple.com/kb/ht1414 -
Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!
Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal -
5th generation iPod Nano - iPod syncs with my iTunes and I can see it in iTunes, but when I try to move a song from my iTunes to the iPod I get an error message "Cannot by synced, Unknown error occurred (1039). System works fine with my 4th generation iPod Nano. I'm afraid to "RESET" my iPod because I may not be able to restore my music and videos afterwards.
Hello Ventanilla 97,
I agree with planb77 with recreating your itunes library. That will fix your issue. If you would like more step by step info go here:
https://discussions.apple.com/message/15028503#15028503
Hope this helps.
~Julian -
Why am I receiving the following message when I try to move a song from my iTunes library into my iPod touch's music folder?
"The iPod cannot be synced. An unknown error occurred (13019)."
It was working just fine. Then all of a sudden this error message popped up.Try here:
iTunes: Error 13019 during sync -
When I try to delete page(s) from a PDF document I created, I geth the following message: "One or more pages are in use and could not be deleted." Any suggestions?
I sent an email to TerraGo Support and they sent the following response: "This has bug has been discovered and our development team is quickly creating a patch to resolve the problem. The patch should be available within a week or two. For your reference, the bug number assigned to this case is: 3620. Check back in about two weeks and hopefully the patch will be available. Again, I apologize for the inconvenience."
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I have the latest version IPAD. In Garage Band I am trying to import karaoke songs purchased on itunes so that I can sing with them via garage band. In Garage Band, when I try in import a song from Itunes, nothing comes up? How do I do this...?
Make sure you understand the difference between an Audio File and a GarageBand Project File (also known as GarageBand Song File)
The + sing in the My Songs page is for opening a GarageBand Project File, either a new one or one that is copied vie the iTunes File Sharing mechanism. If I understand you right, then you want to import an Audio File from your iTunes library in a GarageBand Project and not open an existing GarageBand Project.
To import an Audio File from your iTunes Library to an existing GarageBand Project.
Make sure you sync your iTunes Library (all songs or a selection) to your iPad. This is the standard procedure so you can listen to your iTunes Library on your iPad (this step has nothing to do with GarageBand yet)
Once you are in your GarageBand Project, tap the Loop Browser icon (the ribbon) to open the Loop Browser
The misleading part here is that this window can display three tabs, not only the Apple Loops. It also displays any synced audio file via the iTunes Fle Sharing (the tab is labeled "Audio Files) and also any songs that you have synced to yoyr iPad that I just described. This tab is now called "Music".
Look at the screenshot of my previous post. The Music tab provides the same browsing capabilities (Playlists, Artist, etc) as your iTunes.
Navigate to the Kareoke Song (audio file) and drag it onto a GarageBand audio track
I explain all those details and concepts in my GarageBand book
Hope that helps
Edgar Rothermich
http://DingDingMusic.com/Manuals
'I may receive some form of compensation, financial or otherwise, from my recommendation or link.' -
When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?
Try this and see if it helps. Refresh your iTunes account. Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to purchase again. -
I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.
I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."
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When I try to delete a song off my iphone by swiping right to left it doesnt delete, I even tried plugging the usb into my pc and deleting off itunes and i dont find an option to delete it, how can I?
Here's what I did:
1. I synced my phone to iTunes and under the music tab, I selected sync only checked playlists. I made sure I had none of my playlists selected.
2. After syncing I ejected the phone, and checked my music app. There now was no music at all on my phone.
3. Synced it again to iTunes and synced music how I typically do. When it was finished, I checked for the unwanted song, and it was gone.
Maybe this will work for you as well. -
I bought Itunes match, when can I delete the songs from my Ipad? It's memory is full and I bought Itunes match in order to free some memory space. I already activate the itunes match in the Ipad, but it still keeps the songs. Can I erase them?
Thanks,Hi,
Go to settings > general > usage > storage and select music. You will see how much space is being used. Swipe to delete.
This will clear cache. Streaming uses up storage space. If you have specifically downloaded tracks you can delete them individually. Will still appear on your ipad but with the download icon.
Jim -
When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.
Try a power cycled of the iPad.
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