When I try to delete from itunes, I can only delete from icloud but nothing goes in my trash

I get a message telling me that the item will be 'hidden from your iTunes in the cloud purchases' and asking me if I want to cancel or delete the item.  When I click on 'delete the item' it disappears, but doesn't go into my trash.  Can somebody please tell me in nice baby steps how to get rid of things I will never watch again?  Thanks

iTunes only offers that option if the files in question is inside the designated iTunes Media folder. (Check setting under Edit > Preferences > Advanced.)
I recently wrote a script called KillSelectedFiles which will remove the entry from the library and delete the file regardless of location.
tt2

Similar Messages

  • I lost my handset and now have a replacement but when I try to backup from icloud I get a message saying 'cannot Load Backups' Can anyone help?

    I lost my handset (iphone 4s) and now have a replacement but when I try to restore from icloud I get a message saying 'cannot load backups'. Can anyone help?

    Unless you've tried to install an older version of iTunes that message likely indicates a corrupt library file. See Empty/corrupt library after upgrade/crash...
    tt2

  • A june 2012 icloud backup shows up on my icloud storage manage list, but does not show up when i try to restore from icloud backup. what to do?

    Question repeated: A june 2012 icloud backup shows up on my icloud storage manage list, but does not show up when i try to restore from icloud backup. what to do?
    I want to restore from my june 2012 backup because it contains pictures that i lost when my phone broke in september. if anyone could help that would be awesome. thanks

    Did you tap "Show older backups" on the Choose Backup screen (see image below)?

  • When i try to load the itunes introduction i only get: an error occured while processing this directive. What can i do!?

    Hey there,
    When i try to load the itunes introduction i only get: an error occured while processing this directive. What can i do!?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

    I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

    UUpdate the new iphone to iOS 8.3 before you try to restore the backup.

  • HT1689 I updated my phone to the iOS7 and now when i try to use the keyboard, i can't see myself typing and it goes very slowly. I am confused to why this happened. It worked perfectly fine with iOS6. Any suggestions?

    I updated my phone to the iOS7 and now when i try to use the keyboard, i can't see myself typing and it goes very slowly. I am confused to why this happened. It worked perfectly fine with iOS6. Any suggestions?

    Hi imobl,
    Thanks for your response, I forgot to add that the five 3uk sims we have in use, I have tried all of them none of them are recongnised non of them have pin codes, I even purchased four more sims Tmobile (original carrier) Vodaphone, 3 and giffgaff.

  • TS4036 My old iPhone got damage and sprint changed it when I try to restore from iCloud I don't have the option to choose the latest back up instead it restored a version that is like 192 days old. How can I see the restore that I want?

    Hello
    Today I got my iPhone 4s changed from sprint and when I enter my icloud information it gives me an old backup (196 days old) and I back up automatically all nights , there was no choice to select which one I wanted or anything. So I ended up loosing a lot of important information, all the pictures and everything that I did the past 196 days. I try to see if there is a place on the web that the back up data is displayed but I haven't found anything. I have a lot of important information on icloud, to the extend that I even pay for more space because I use the  iPhone as part of my work. Can someone please explain to me what has happen and if there is a way that I can recover my information? I am desperate it is very important. Thank you very much!
    Fransuas

    Once in a while the restore process seems to mess up.  What I don't understand is why you would perform a weekly restore.
    At any rate, if you must restore, perform a device reset (settings>general>reset) and then you will have the opportunity to restore from iCloud.  Restore a device whenever it no longer works correctly, not just as a matter of maintenance.  If it ain't broke, don't fix it.

  • When I try and restore from iCloud it says problem with back up data help !!!

    Can anyone help me back up my phone from iCloud. It is saying there is a problem with my data

    Hey Shopaholic1181,
    Thanks for using Apple Support Communities.
    iCloud: Understanding alert messages when restoring from an iCloud Backup
    http://support.apple.com/kb/TS4585
    "Your iPhone cannot be restored because there is a problem with your backup data. Choose a different backup to restore from."
    Your backup does not appear to be usable. If you receive this alert, you should check the iCloud System Status at the iCloud Support website to make sure there are not any issues occurring with iCloud Backup. If there is not a widespread issue notated on the iCloud System Status, the error may self-resolve if you wait several minutes and try again. If issues persist, you should contact iCloud Support via the iCloud Support website.
    Have a nice day,
    Mario

  • When I try download AE or Premiere free trial its says is downloading but nothing shows up

    I have been trying to install free trials of After Effects and Premiere Pro. When I click download trial its says on the next page "is downloading now..." but nothing happens for a long time. My creative cloud opens as well but there is nothing there about those Software only Photoshop which I installed before
    I use Windows 7 and the browser I was using was Google chrome before but later I tried Internet Explorer.

    Hi ivanateles,
    You might want to try downloading from the direct download links available at : http://prodesigntools.com/adobe-cc-2014-direct-download-links.html
    Please make sure you follow the important instructions mentioned on the page before initiating the download.
    Regards,
    Rave

  • Some pdf's that show up in my ibooks on my mac do not show up when I try to sync through itunes. Can't figure out why.

    The transfer from my itunes book library to ibooks app on my mac (mavericks) went fine. The problems started when I tried syncing. The first time, everything went fine. Pdf's and ebooks showed up on my devices. I then added more pdf's to ibooks on my mac and when I tried to sync them with my devices, some show up and some don't. I thought it might have something to do with file size but again, some large pdf files did show up in tunes and some didn't.
    Overall, not all things are mirroring like they are supposed to between the ibooks app on my mac and itunes, resulting in not being able to get all the content I want on to my devices via syncing.
    For example, I will delete something out of ibooks but it stays in itunes when I go to sync. I'll delete it from all the devices and the computer and it will still be in itunes and will reload onto my ipad when I sync my entire library. To repeat, I deleted a book out of ibooks but it still shows up in itunes when I go to sync. Other books that I delete from ibooks do disapear from itunes and are no longer availalble for syncing, as it should be.
    There was a pdf I changed to an epub in Calibre. I converted it in case the large size of the pdf was a problem. As an epub, it was a smaller file (8.6 mb vs 100 mb). I deleted the pdf from all devices and the ibooks app. I reloaded it into ibooks as an ebook. It showed up fine. I was able to open it with no problems. Went to sync it with itunes and it didn't show up nor appear on my ipad after syncing the entire library.
    So, ibooks on computer is working fine. The content is there (or not there when I delete it) in what ever format I want it. I can open and read everything just fine. The problem is trying to get that same content onto my devices via itunes. Why does some content transfet just fine and some doesn't? Why does some content delete fine while other content can't be deleted from itunes? Why do some pdf's load fine in itunes and some won't?
    My computer and my devices all have current updates.
    Help!

    I had the same issue. After searching around online I found out that you can try downloading another app (it can be any app) onto your ipod. After it finishes downloading see if your other apps open. You don't even have to keep the new app. Just see if your other ones work and you can delete the new one. That should work. If not, try to hard reset it. Here is another apple support link for steps on hard reseting it (http://support.apple.com/kb/HT1430). 

  • TS4268 I now have iOS7 and since then my facetime and imessage wont activate. I keep getting a text that is all rubbish from 07786205094 when I try and  activate. I have done everything that apple recommended but nothing. Can anyone help?

    Since installing 7 I cannot get facetime and imessage to activate. I have taken all the steps that have been recommended in supportbut still nothing. I get a text of characters that mean nothing everytime i try. Please can anyone help?
    Thank you!

    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Above is from:
    http://support.apple.com/kb/TS3694

  • I have an apple ID, but for some reason my phone has saved my previous Apple ID. I cannot change or add the old email address because the address no longer exists and I don't have access to the mailbox. Therefore, when I try to delete my iCloud account fr

    x

    If you can't remember the password for the ID, and no longer have access to the email account associated with the ID to reset it, try contacting iTunes Store support: http://www.apple.com/emea/support/itunes/contact.html.  They frequently deal with Apple ID password issues.

  • When I try and view a downloaded clip in IE the screen opens but nothing happens

    When try and view a downloaded shckwave object in IE a blank screen appears
    and the little wheel goes round and round but the clip does not play

    Hi Andrew and Happy New Year to you too. Sometimes I get too busy:-)  Thanks for the information.
    Sometimes the Flash Player 10 ActiveX will install and be listed in the Add/Remove, but for some reason or the other,
    the Shockwave Flash Object, the ActiveX Control will not be installed in the browser add ons. In your case since you have version 9 installed, in addition to the above in the add ons there should be Flash9?.ocx as well. The ? mark will be a letter
    and most importantly be Enabled. This is a must for Flash Player to work.
    It is very easy to get Shockwave Flash Object confused with Shockwave ActiveX Control. The Shockwave Player that you have listed in Add/Remove also has in your add ons an ActiveX Control and they work together. The Flash Player works
    together with the Shockwave Flash Object, which is it's ActiveX Control.
    The reason I asked you about the DLM is because sometimes after in downloads it does not disconnect, so glad it's not there.
    In the Flash folder you should have listed Flash9?.ocx, FlashUtil9?.exe, install.log, Uninstall_ActiveX.exe.
    Recheck your add ons(the downloaded now and the have been used) the drop down arrow should show you both. You can tell if SFO is there as described above and if it's enabled.
    This link may be helpful to you to read over regarding Security Settings and ActiveX Controls. I wouldn't take any action at this time until we see if you need to.
    http://go.adobe.com/kb/ts_tn_19166_en-us 
    Thanks Andrew

  • HT3180 Just got the Apple TV, starting up was easy but when I try to access my photos I can not log into icloud.

    Just gor the Apple TV and set up was easy but when trying to access my photos can not log in to icloud

    Welcome to the Apple community.
    What happens when you try

  • When I try to send a message, I can choose a name from my contacts but theres no number, email adrdress etc showing up?

    When I try to send a message, I can choose a contact ok but theres no info under the name, phone number, email etc.  Anybody have any ideas?

    I've been having this problem too, but here's the catch: originally it was only with my dad, and only sometimes.  Now it's dad and husband, every time!  Pix go through, via imessage, to everyone else, and they go through to dad/husband if I "send as text" after it fails. 
    And the other annoying thing- the blue bar will run all the way, and it will say "delivered".  So I close out of imessage. When I reopen it again, the "delivered" has changed to "not delivered" with the red exclamation point.  I just googled "imessage not sending photos" and founds TONS of people with the same problem, but no solutions.  (I have rebooted phone, reset network settings, with no luck.  I even had to backup/delete/restore my whole phone the other day for a different reason, and hoped that would fix it, but now it won't send to my dad OR my husband (who is on not just the same carrier, but the same family plan as me)

Maybe you are looking for