When i try to delete iTunes from my computer it won't let me. It says the feature im trying to use is on a network that is unavailable. please help!
this problem is really annoying and i dont know what to do.! help please!
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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Yo des intale itunes en mi laptop. Tiempo despues instale el ultimo itunes alli mismo. Cuando quiero darle el setup, aparece: The feature you are trying to use is on a network that is unavailable, y: The older version of itunes cannot be removed. Help!
The feature you are trying to use is on a network resource that is unavailable
I give it ok, I get same msg.
I give it cancel, then: The older version of ITunes cannot be removed. Please contact your tech support group.
Please help I need this ..(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Hi I am trying to update my I Tunes to 10, the message I get is ,, The feature you are trying to use is on a network that is unavailable,, click ok to try again, or enter and alternative path to program I Tunes.msi ....HELP
What computer OS and version do you have?
If you have windows try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
Has anyone experienced this problem and have come to a solution this never happened on my old computer?
It sounds as though your PC is infected with fake antivirus software. The detailed cleanup instructions vary depending on which fake AV you have. However, as a first step, try this:
Download the following on a different PC, copy them to a USB flash drive or CD, and then run them on the infected PC:
Malwarebytes Anti-malware : http://www.malwarebytes.org/mbam.php
SUPERAntiSpyware : http://www.superantispyware.com/
Hopefully these will get you back online safely. If not, search for clean-up instructions for the specific malware. -
I want to delete some songs from iTunes but no delete button appears when i right click or when i try to delete it from edit. what can i do?
If the songs are downloaded into your iTunes library (i.e. they don't have the cloud icon against them) then you should be able to delete them by selecting them and pressing the delete button on your keyboard.
If they do have the cloud icon then they are in the cloud - you can turn off the showing of all icloud music via the 'Show iTunes in the Cloud Purchases' on the Store tab in iTunes > Preferences (command-comma), or you can hide individual tracks and/or albums so that they don't show in the cloud : iTunes Store: Hiding and unhiding purchases. -
When I try to open iTunes from my PC, I get a message "aps daemon.exe MSVCR80.dll not found reinstall"
I have redownloaded iTunes and still get the same message. It has to do with my Windows Vista in some way? I cannot sync my iPad2, iOS 7.0.4 with my PC.
Can anyone help me? I don't want to lose the thousand and one things I've bought.Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
(The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
Troubleshooting issues with iTunes for Windows updates -
when i try to delete messages from my email in box, they turn into a "No Sender" email and I cannot delete these.....
Hello there, Paso Kid.
The following Knowledge Base articles provide some assistance with locating content in your iTunes Library:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
and
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If you have already reviewed those steps and still cannot find the songs you purchased from iTunes, delete the songs and download them again using the information in this article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I am trying to install iTunes in my 64 bit Windows 7 PC. My PC runs normal. But when I try to install Itunes from Apple website, I get a message "The Configuration data for this product is Corrupt contact your support personneI" I
am so disgusted,please help!!!Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I uninstalled iTunes on my old computer but first installed and copied my songs over to my new computer. When I deleted iTunes from old computer, iTunes quit working on new computer. What do I do?
One has nothing to do with the other.
What is or is not happening on the new computer in regards to iTunes. We cannot offer assistance without specifics of the issue. -
when I try to delete messages from iMessage my iPad freezes and I have to do a restart...once it's restarted...all the deleted messages are back
I have this exact same issue. I posted it in another message link. No fix yet.
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i have a ipod version 1.1.5(4b1) when i try to access itunes from the ipod it says cannot connect to itune store
Hello dawn2020,
I would suggest this article named Can't connect to the iTunes Store found here http://support.apple.com/kb/ts1368.
Troubleshooting on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to 3G, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
Try resetting (turning off and then on again) your Wi-Fi router
If the issue persists, see troubleshooting Wi-Fi networks and connections.
Note: All iPhone, and iPod touch models support 802.11b/g Wi-Fi networks. In addition, iPhone 4, and iPod touch (4th generation) support 802.11n Wi-Fi networks (2.4 GHz only).
And if needed there is a more advance troubleshooting article named
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Take care,
Sterling -
when i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.
Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
After iTunes & Quicktime are uninstalled, try the update again. -
When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks
Let's first try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode -
When I try ot open iTunes on my computer I get an error message stating "The iTunes Library.itl file cannot be found or created" and the program fails to open. How can I fix this issue?
Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden -
i have a dell computer with windows xp. i can not download itunes it is looking for itunes.msi and because it can not find it, i can not download itunes 10, and i can not delete itunes from my computer. HELP!!!!!!
What else can I do ?Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
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