When I try to download a app even for free it says my security code is wrong on my credit card but it is not wrong why is it doing that?

When I try to download a app even for free it says my security code is wrong on my credit card but it is not wrong why is it doing that?

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • When I try to download an app, even a free one,  a box pops up saying I need to verify payment info. When I try to redeem my iTunes money  it shows my balance but requires a code. ??? Any help?

    Okay, I'm going to try to post this ONE MORE TIME!!!!!!! This **** site keeps deleting my question!?????
    While trying to download an app, even a free one, the download starts then  a box pops up asking for verification of payment.  I put in my credit card info but then it doesn't like my address info.? So I then try every variation of spelling and such. I can't make it happy,  I never had a prob before .
    Then I decided to try to redeem my iTunes money but a box come up , it has my account name there, and my remaining $.  It all looks correct. But it asks for a code .???  I entered all the info when I got the card. Then threw the card away. I've bought items from this with no prob until now. ???
    So I'm suppose to hang onto that carduntil I spend everything?  Never did before, and it was working fine till now.
    So here I sit . Pretty much clueless and starting to steam !
    Hopefully someone has a tip or suggestion.

    If you have a credit card on file on top of your gift card then it is asking you to confirm the security code for the card, which for a Visa or MasterCard is 3 digits located on the back, or AMEX has 4 digits on the front.  This happens just to ensure that you are the account holder, and would happen from time to time whether it was a free or paid app, even if you have a credit through your gift card.  This doesn't mean that your credit card will be charged.

  • When I try to download an app I am asked to give additional security questions, but I am timed out every time. If I press the "not now" option the app download resets. At the moment I can't download any apps because of this.

    when I try to download an app I am asked to give additional security questions, but I am timed out every time. If I press the "not now" option , the app download resets. At the moment I can't download any apps because of this.

    If you have a credit card on file on top of your gift card then it is asking you to confirm the security code for the card, which for a Visa or MasterCard is 3 digits located on the back, or AMEX has 4 digits on the front.  This happens just to ensure that you are the account holder, and would happen from time to time whether it was a free or paid app, even if you have a credit through your gift card.  This doesn't mean that your credit card will be charged.

  • I reset my apple password, but when I try to download an app on my touchpod it says my password is incorrect...what do I do?

    How come after I reset my apple password when I try to download an app on my touchpod it says my password is incorrect?

    After you reset the password did you go to Settings>iTunes and App Stores and sign out and sign back in? You have to.

  • When i try and download a app or a song it says waiting for about 3 secs then just doesnt download

    When i try and download a app or a song it says waiting for about 3 secs then just doesnt download

    someone please help

  • When I try to download any app, a message comes up saying that it couldn't download minecraft and 6 others, then it goes to download minecraft and then fails to, even though I haven't asked my iPad to do so.

    Whenever I try to download any application, a motification pops up saying, "Could not download Minecraft: Pocket Edition lite and 6 others". The application that I am attempting to download does then pop up and start installing but beside it the Minecraft lite app appears and then fails to download. It's not a real issue, it doesn't stop me from doing anything but it's rather annoying. If anyone could help me out it would be much appreciated

    I'm having the exact same problem! It's rather annoying, I know. I haven't completely solved it yet, but a temporary solution is going to App Store > Purchases, find Minecraft - Pocket Edition lite, swipe it from left to right and tap hide. The problem should now be fixed. You can always unhide it using View Account and bring up the list of hidden purchases.
    I think the problem was caused by a temporary 'black out' of Minecraft (both lite and full), which made the app unavailable in the App Store for a short time and gave people who wanted to update the app the same message as you're getting right now.
    I hope I helped you out a little.

  • When I try to download an app I get a message saying I need to connect to the UK store (as opposed to USA) but when I try to do this I still get the same message  h e l p  please...

    When I try to download apps I get an error message referring metro apple UK but when I try to do this I get the same message ergo unable to load up any apps... H e l p please...

    Change to UK App Store
    1. Tap "Settings"
    2. Tap "iTunes & App Stores"
    3.Tap "View Apple ID"
    4. Enter your user name and password.
    5. Tap "Country/Region."
    6. Tap "Change Country/Region"
    7. Select the region where you are located.
    8. Tap "Done".

  • When I try to download an app I get an error saying Your Apple ID has been disabled

    When I attempt to download an app, I get the following message:  Apple ID disabled.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS3297 When I try to purchase an item from iTunes and it says my security code is invalid so I go in and enter the right code and it won't take it

    When I try to buy a song it won't let me it says it's an invalid security code and when I put in the code that's on the back of my card it still says its wrong

    Assuming that it's not a debit card or a prepaid card then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT1977 When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

    When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

    With a standard account you need a valid payment method even for free apps.
    From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
    Contact iTunes

  • My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly.

    My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
    Has anyone else had this problem? If so how can I fix this?

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
    Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID).  If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

  • What do i do if when i try to download an app it says please contact iTunes support?

       What do i do if when i try to download an app it says please contact iTunes support?

    Try resetting the password, even a number of times, until it takes. It took the third attempt on a family member's iPad before it was successful!

  • Why my iPad restarts when i try to download any app?

    I have problem with my iPad. It's that when I upgrade my iPad to ios 7.0.4 today it starts bugging. When I try to download any app like "Assassin creed pirate" it turn the iPad of and then on again. Then I get I notification that could not download "Assasin..."
    Can anyone help me with that?

    Hi there Ivilapon,
    I would recommend taking a look at the troubleshooting steps found in the article below. Note: While the article is written for the iPhone, the majority of the troubleshooting steps below apply to the iPad as well.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W.

  • HT1382 i got an iPad and all my app's, music,  and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud?

    i got an iPad and all my app's, music,  and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud? i have an 2nd generetion ipad and an iphone 5, thanks for you answers!

    (I think the daughter got he better end of the deal!)   I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.

  • I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions  that I forgot the awnsers to.what do I do?

    I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions  that I forgot the awnsers to. Than I click the forgot security questions than it sends it to my email but that's the problem I do not get any email.

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96048)

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