When I try to download a e-book I get a error message

When I click the open button when trying to download a e-book, the message says, Adobe reader could not open 'name of book [1].acsm' because it is either not a supportrd file type oe because the file has been damaged(for exapmle it was an e-mailattachment and wasn't correctly decoded.
I have Adobe Digital Reader, and I authorized my computer for this site.
I clean my cookies several times a day, so that is noy my problem.
About two weeks ago I downloaded a book to my computer and then to my nook with no problem.
I have reinstalled both the Adobe Digital Reader and Adobe Reader
On my computer I have:
Adobe Reader 9
Adobe Flash Player 10 Active X
Java 6 Update 22
Windows 7
Internet Explorer 8
How can I fix this problem?

What does that have to do with Digital Publishing Suite?
We’d love to help but if does have something to do with it, please give us
some details.

Similar Messages

  • I downloaded the Adobe Digital Edition when I try to download my resource books I get this Error "Error: check activation" what could be wrong?

    I downloaded the Adobe Digital Edition when I try to download my resource books I get this Error "Error: check activation" what could be wrong?

    Have you activated Digital Editions with an Adobe ID (or a Vendor ID)?
    Go to the Help menu and select Authorization Information...
    A window will appear to display your authorization information. If your computer is not authorized, you'll need to do that before you can read any DRM-protected books. If you don't have an Adobe ID, you can create one here.

  • When I try to download CC or PS I get an error message. I paid for CC two days ago; rebooted,etc.

    When I try to download CC or PS I get an error message. I paid for CC two days ago and am still getting this. I rebooted several times with same result.
    This is the message:
    We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support.

    Hi zelsha,
    Please try to download from the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html.
    Kindly follow the very important instructions before download.
    Regards,
    Romit Sinha

  • When i try to download software for Ipad I get an error message that states "the network connection timed out".

    I need help download software for my Ipad. I get an error message that states "the network connection timed out"

    Disable or Turn off you firewall and and anti-virus software and try the download again.
    Stedman

  • I have a 2GB IPOD with only 385 songs on it.  I downloaded 2 CD's to iTunes but when I try and sync the IPOD I'm getting an error message indicating there isn't enough space.  I thought a 2GB would hold at least 500 songs.

    I have a 2GB IPOD with only 385 songs on it.  I downloaded 2 CD's to iTunes and when I try and sync the IPOD I'm getting an error message that says I don't have enough free space.  I thought a 2GB IPOD held at least 500 songs.  I've even deleted songs from from iTunes library.

    The figures that Apple used to use when saying how many songs coud fit onto any particular iPod were based on a 4 minute song at a Bit Rate of 128Kbps and that's the bit rate that songs sold by iTunes used to be in. However, now the iTunes Store sells songs at 256Kbps (as do many other MP3 stores) - which means that each song now uses twice as much storage space than before.
    So if your songs have a bit rate of higher than 128Kbps, and/or they are all longer than four minutes each, that's why 385 songs is filling up your iPod. You can check how much space is being used when the iPod is connected to iTunes Library. Look on the Device panes for the capacity bar at the bottom of the window. How much space is being used by Music?
    The solution is either:
    Use iTunes to make 128Kbps versions to go onto your iPod - or,
    Sync the iPod using Playlists and then choosing which Playlists you want on it. Smart Playlists may be the answer - you can set Smart Playlists up so that they automatically add and remove songs from your iPod, so that there is a constant change of songs (according to the rules you set)

  • HT201272 why is it when i try to download a purchased song i get a error saying a problem downloading the artwork then it will not download why.

    why is it when i try to download a purchased song i get a error saying a problem with the artwork then will not download.

    Hello okley
    If you are having an issue with your purchased music, check out the following article to report the issue.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • I want to upgrade the software (currently I have Mac OS X 10.6.4) but when the mac is downloading the new version i get an error message and is not possible get the most updated software: Mac OS X 10.6.8 or either the most recent itunes why?!?!?!

    I want to upgrade the software (currently I have Mac OS X 10.6.4) but when the mac is downloading the new version i get an error message and is not possible get the most updated software: Mac OS X 10.6.8 or either the most recent itunes why?!?!?!

    Then you either have a network problem or a hardware problem or a corrupted hard drive. You might try:
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    You can also try downloading from another computer on a different network connection.

  • HT1222 When I try to do the iTunes update I get an error message

    When I try to do the iTunes update I get an error message "iTunes" has an invalid signature. It will not be installed.

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/quicktime/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • When i try to open the master collection i get a error message saying invalid checksum

    when i try to open the master collection i get a error message saying invalid checksum

    I'm trying to install Adobe Photoshop Elements 10 (English North Americas) and have the same problem.
    #1 the default location is in some Local / User folder and I too made it the Application folder. Now Adobe Download Manage will only download to Applications folder. The first time the installer failed I logged out, but the installer .dmb was erased. Second download I copied to the Desktop, and deledted the orgional in the Applications folder. BOTH .dmg had checksum errors. BOTH failed on install. Restart of systm changes nothing
    I'm on Cable and am able to download 20G files without issue. (I work with 1080i/p movies all the time). MacOS 10.7.4 MacBook Pro 2.2 i7, 4GB, 200GB free space
    As someone who has used Adobe products since before Photoshop v.1 was released, this would be far from the first bad Adobe installer!
    1st .dmg Install:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 15 error(s), 1 warning(s)
    ----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirjTYCq3pT/Assets2/Fonts/KozMinPr6N-Bold.otf" to "/Library/Fonts/KozMinPr6N-Bold.otf" Error 0(Seq 1538)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1538)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed
    2nd dmg install:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 19 error(s), 3 warning(s)
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    ----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirVCMTpQmH/Assets2/Fonts/KozMinPr6N-Bold.otf" to "/Library/Fonts/KozMinPr6N-Bold.otf" Error 0(Seq 1538)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1538)
    ERROR: DF024: Unable to restore file at "/Library/Fonts/KozMinPr6N-Bold.otf" from backup at "/private/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/Cleanup At Startup/.temptAHgfS" Error 0(Seq 1538)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1538)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed

  • I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I have also retarted twice...

  • When I try to sync my Ipad Mini, I get an error message that says "sync session failed to start".  Anyone ever deal with this?

    When I try to sync my Ipad Mini, I get an error message that says "sync session failed to start".  Anyone ever deal with this?

    Quit iTunes, restart your computer, restart your iPad and try again. If it doesn't work with a restart of the iPad, try a reset of the iPad.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • When I try to open a pdf file I get an error message stating "There was an error opening the document.  The file is damaged and could not be repaired."  Other pdf files open fine.

    When I try to open a pdf file I get an error message stating "There was an error opening the document.  The file is damaged and could not be repaired."  Other pdf files open fine.

    You need to get a new copy of the PDF.

  • When I try to update my iPod Touch, I get an error message regarding my network connection, and it will not update. Any suggestions?

    When I try to update my iPod Touch, I get an error message saying "The iPod Software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." Has anyone else had that and how do you end up updating your iPod?

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • When I try to connect my iPod touch I get an error message that the "phone" is not recognized, unknown error 0xE8000084.  Help

    I am using my husband's old iPod touch and when I try to connect it to iTunes I get that error message.  It is recognized in my computer as unspecified under Devices and Printers

    Thanks.  I had searched for that error message but had the whole number and nothing came up.  I followed the directions and now it is recognized.  The only thing I hadn't done before was to disconnect my external hard drive.  Go figure.

  • When I try to launch the edit tab, I get a error message to close restart my computer and try again.

    When I try to launch the edit tab, I get a error message to close restart my computer and try again.

    The editor saved prefs often get corrupted. This is because PSE saves your settings each time you close the application. Problems can sometimes occur if you don’t let the program close properly or if you launch another application too quickly whilst closing down Elements. You may need to rebuild the editor preferences to resolve any conflicts. To begin, close Elements.
    Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. After a few seconds release the three keys and look behind the welcome screen by closing it. Alternatively hold down the three keys whilst  clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in the Programs folder. Keep holding down all three keys for a few seconds; then release. You should get the settings option.
    When you see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
    Click on Yes
    Then wait whilst Elements rebuilds the preferences.

Maybe you are looking for

  • Error while deploying the JDI SCA file on the server

    Hi, I am not able to deploy the 3 SCA files JDIdevinf, JDI buildt and JDIdeinff. When deploying the following error occured. ABorted deployment component 'tc CBB Appl/'sap.com'/SAP AG'6.4009.00.0000.200411042045 Caught exception during application de

  • Grinding noise of hard disk on start up Compaq CQ45-207TU

    hello, i have a compaq laptop model CQ45-207TU, whenever i start my laptop it makes a rumbling sound and then it stops after sometime, but it again starts back after sometime..its really annoying. please anyone help me...(Warranty exceeded) I also ca

  • What causes internal hard drive to lock?

    I had a coworker with a problem over the weekend.  He has a 2.2 GHz Core i7 MacBook Pro from around 2011, running OS X 10.10.0.  He had an issue where his Finder was not responding.  He force-quite the Finder and was unable to get it to relaunch, so

  • 6500 Classic, using Voice Dialing without headset

    I just got a 6500 Classic, which I love so far, and the voice recognition feature seems to work well for me. However, I am only able to dial by voice from my headset. How do I initiate voice dialing without the headset? I've tried to see if I can set

  • Call cffunction in cfc file

    Hi, I have a cfm file and cfc file and want to implement some checking function in cfc file like following: In cfm file, I use javascript to call cfc function where result is a cfdiv tag in cfm file: 1) ColdFusion.navigate( 'cfc/control.cfc?method=ch