When I try to download a pdf, firefox begins to open multiple windows and continues until I forcequit firefox.
I have reinstalled firefox without success, have run in safemode, and have tried resetting general user agent but no change. The behavior is like the old websites that opened continuous new windows until you quit the browser.
See [[Firefox keeps opening many tabs or windows]]
Similar Messages
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I want to uninstall Acrobat reader. I got support in the community to access my HD and to send to trash the internet plugs in for PDF viewer, but when I try to download a PDF from internet a black screen appears and preview doesn't open
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
We have two wordpress sites. On each site we have uploaded some pdf files that viewers can download. I noticed that when you try to download a pdf file the tab name that appears when you click "Download" is not the same as the filename. For instance: when I try to download a pdf file titled "Weekly Retail Skeptic". In firefox - the tab name will say "Microsoft Word - Note_2013_0523_Skeptic - Note_0523_Skeptic.pdf". It seems like the browser is reading what the file was before it was converted to a pdf.
I have tried both "print to pdf" in word as well as converting the word document to a pdf document using Acrobat.Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you. -
When I try to download a pdf file it turns into a .do file and can't be opened by my Samsung note 3. Once downloaded the file can't be found in any part of the device memory and can't be opened by the browser mozilla.
Hello there,
Have you checked if your PDF Plugins are updated? https://www.mozilla.org/en-US/plugincheck/
For more options: https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them
Hope this helps! -
when I try to download a pdf file with safari, all I get is a black screen!
Open a Finder window then from the menu bar click Go > Go to Folder
Type or copy paste the following:
/Library/Internet Plug-Ins
Click Go.
If you see the: AdobePDFViewer plugin in the Internet Plug-Ins folder, move it to the trash.
Quit and relaunch Safari then try downloading a PDF file. -
When I try to download a .pdf
When I try to download a .pdf from a website it turns into a _jsp file and cannot download. Why is this happening?
What is your operating system? What is your Reader version? What is your browser?
Does this only happen with one specific file, or any PDF file? Can you share such a link with us? -
When I try to download a pdf I get a black screen. How do I fix it?
When I try to download a pdf I get a black screen. How do I fix it?
Back up all data.
Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
When I try to download a PDF file to my laptop
WHen I try to download a PDF file to my laptop my laptop looses file name and will not download the PDF file to my laptop
Hello Pat,When I double click on pdf file attachment I get the following What do you want to do with getattachment_aspx?file=57c7368a.7312-4 etc And it does nothing. In the past when I double clicked on the PDF attachmentit brought up the file name and asked if I wanted to save or cancel. I am at a loss to know what is wrong on my laptop, the same emailon my wife's laptop works ok. Can you help.Stan.
[private data removed] -
When I try to download a pdf file all I get is a black screen
when I try to download a pdf file all I get is a black screen
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
when I try to download 3. whatever # firefox says there is another version do I want to replace it. I click ok. I says I cannot so that because I do not have certain permissions
Here is an old post which might help you.
https://discussions.apple.com/message/9644723#9644723 -
When I try to download Adobe Reader, the Adobe Installer opens a black box. The installer doesn't actually work. Any ideas how to fix? I am using Windows 8 installing the English version. Thanks!
Try the installer from http://get.adobe.com/reader/enterprise/
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I have download a video on my iPhone but want to watch it on my iPad which both are connected to the same iTunes account but it hasn't shared to my iPad !?? When I try to download on my iPad says I've already purchased and would I like to buy again ?
Movies are not part of the automatic downloads feature. Apps, music and books only.
If you live in the U.S. you can download many Movies again for free using the same Apple ID that you bought the movie with. If you do not live in the U.S, that feature is not available. Not all Movies are available at this time either.
You can transfer the movie to iTunes on your computer and then sync it to the iPad if you like. -
When I try to download xcode 4.6.2, my computer shuts down and restarts telling me I have an error. HELP?!?? Can anyone help me?
Wed Jun 12 21:40:11 2013
panic(cpu 6 caller 0xffffff80190ac90b): Releasing non-exclusive RW lock without a reader refcount!
Backtrace (CPU 6), Frame : Return Address
0xffffff81096e3a80 : 0xffffff801901d626
0xffffff81096e3af0 : 0xffffff80190ac90b
0xffffff81096e3b10 : 0xffffff801911c09c
0xffffff81096e3d40 : 0xffffff8019110e92
0xffffff81096e3d70 : 0xffffff80190ff954
0xffffff81096e3ef0 : 0xffffff80190ffa10
0xffffff81096e3f50 : 0xffffff80193e182a
0xffffff81096e3fb0 : 0xffffff80190ced33
BSD process name corresponding to current thread: installd
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID:
Kernel slide: 0x0000000018e00000
Kernel text base: 0xffffff8019000000
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 11938612497736
last loaded kext at 606795969288: com.line6.driver.xtaudio 7.2.3 (addr 0xffffff7f9b360000, size 1024000)
last unloaded kext at 207361764339: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f99ac8000, size 65536)
loaded kexts:
com.line6.driver.xtaudio 7.2.3
net.telestream.driver.TelestreamAudio 1.1.0
com.logmein.driver.LogMeInSoundDriver 1.0.2
at.obdev.nke.LittleSnitch 3876
com.seagate.driver.SeagateGoFlexBlockSizeAdjuster 5.2.2
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 86.0.3
com.apple.driver.AppleUSBAudio 2.9.0f6
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.kext.AMD5000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOFireWireSBP2 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
Hi, when I try to download an application the app stores downloads it for about 2 seconds and then it stops downloading it! I don't know what's wrong?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...
If no joy...Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings. -
Why do I get this messge when I try to download Mtn Lion? "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I am currently running Lion and have updated all Apps and Software. I have version 10.7.5.
Hi Mtn Mama,
Sounds like your Mac may not be compatible with OSX Mountain Lion. Here is a link with the list of compatible Macs:
http://www.apple.com/osx/specs/
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