When I try to download a pdf I get a black screen. How do I fix it?
When I try to download a pdf I get a black screen. How do I fix it?
Back up all data.
Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.
Similar Messages
-
I want to uninstall Acrobat reader. I got support in the community to access my HD and to send to trash the internet plugs in for PDF viewer, but when I try to download a PDF from internet a black screen appears and preview doesn't open
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
I sigh into my iTunes account but when I try to download apps it can't go through how do I fix this problem
If disabled for Security Reasons... See here http://support.apple.com/kb/TS2446
If not for Security reasons...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When i turn in my computer, i just get a white screen, how can i fix this?
When i turn my mabook on, it loads but then just has a white screen, how can i fix this?
Mac OS X: Gray screen appears during startup
Try following that through and hopefully it works for you. -
Basically says it all in the topic
Hello KnightyLAD,
The following articles can help sort most playback issues in iTunes for Windows.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
iTunes for Windows XP: Troubleshooting video playback
http://support.apple.com/kb/TS1386
Cheers,
Allen -
We have two wordpress sites. On each site we have uploaded some pdf files that viewers can download. I noticed that when you try to download a pdf file the tab name that appears when you click "Download" is not the same as the filename. For instance: when I try to download a pdf file titled "Weekly Retail Skeptic". In firefox - the tab name will say "Microsoft Word - Note_2013_0523_Skeptic - Note_0523_Skeptic.pdf". It seems like the browser is reading what the file was before it was converted to a pdf.
I have tried both "print to pdf" in word as well as converting the word document to a pdf document using Acrobat.Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you. -
when I try to download a pdf file with safari, all I get is a black screen!
Open a Finder window then from the menu bar click Go > Go to Folder
Type or copy paste the following:
/Library/Internet Plug-Ins
Click Go.
If you see the: AdobePDFViewer plugin in the Internet Plug-Ins folder, move it to the trash.
Quit and relaunch Safari then try downloading a PDF file. -
When I try to download a .pdf
When I try to download a .pdf from a website it turns into a _jsp file and cannot download. Why is this happening?
What is your operating system? What is your Reader version? What is your browser?
Does this only happen with one specific file, or any PDF file? Can you share such a link with us? -
When I try to download a PDF file to my laptop
WHen I try to download a PDF file to my laptop my laptop looses file name and will not download the PDF file to my laptop
Hello Pat,When I double click on pdf file attachment I get the following What do you want to do with getattachment_aspx?file=57c7368a.7312-4 etc And it does nothing. In the past when I double clicked on the PDF attachmentit brought up the file name and asked if I wanted to save or cancel. I am at a loss to know what is wrong on my laptop, the same emailon my wife's laptop works ok. Can you help.Stan.
[private data removed] -
When I try to download a pdf file it turns into a .do file and can't be opened by my Samsung note 3. Once downloaded the file can't be found in any part of the device memory and can't be opened by the browser mozilla.
Hello there,
Have you checked if your PDF Plugins are updated? https://www.mozilla.org/en-US/plugincheck/
For more options: https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them
Hope this helps! -
When I try to download a pdf file all I get is a black screen
when I try to download a pdf file all I get is a black screen
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
When I try to save a PDF, I get the message "The document could not be saved. There was a problem reading this document (14)."
I receive no other information that helps me debug what the problem is. The PDF is filled with editing comments.MobileMe was terminated on that date and you cannot access your iDisk using the Finder. You should sign out in System Preferences>MobileMe to prevent error messages - it's best to turn of any iDisk or other syncing first.
There is currently a 'limited' grace period during which you can download files from your iDisk and Gallery, and migrate to iCloud if you haven't already done so. Go to http://me.com and follow the links there. We do not know how long this facility will continue to be available. -
When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?
With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes -
After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct. I apparently need to switch locations manually, specifically for the App Store. Help?
Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.
-
when i try to download itunes i keep getting the error message " Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start. Verify that you have sufficient privileges to start system services. Can someone help?
Hey craiglarkin,
First, I would try following along with the steps in this link:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes and AMDS, make sure to follow the steps closely, including the order in which you uninstall.
Welcome to Apple Support Communities!
Have a great day,
Delgadoh
Maybe you are looking for
-
We use a tree component on client side with several tree nodes. We have a tree action for them. It usually works fine, but randomly getCookieSelectedTreeNode() method returns null (empty string). Sometimes no error after 10 clicks, but sometimes it r
-
Hello Team , I am looking for the correct SAP business practice of MRP procurement process for existing setup. Current setup : Demand is based on the sales / market demand based on which material is planned . Sales order / Production order are posted
-
What application should i use to open the MACOSXUpdCombo10.4.11Intel.pkg
need assistance i have downloaded the package from the apple support download but when i click on it it is asking me for an application to open it which one is it? N
-
and because I made a purchase value of 0.87centimos two values were removed and a correct and a 1.98 cents?
-
Issues with photos/videos not uploading in chronological order..
I have been having issues with Adobe Bridge not uploading my photo/video files (from a CF card) in chronological order. When uploading I select to rename the files by shot date + 01.. etc. For photos the first image then becomes the last image after