When I try to download a trial version of any of the Adobe programs I get a blank page
On Mac I have tried downloading via the Firefox, Chrome, Safari, Opera. Via PC I have tried with IE11, Chrome, Safari, Firefox. Both my computers are connected to different internet connections so I know it's now a network issue.
Collazoisrael please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install the Adobe Creative applications through the Creative Cloud Desktop application.
Similar Messages
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When I try to download a trial of acrobat, I get a warning that says : "disc could not be downloaded. reason: illegal seek" . What can I do?
georgiapolk wrote:
I need to talk to someone in customer service now.
Contact Customer Care - click on the Still need help? button to chat or speak with an agent.
Next time please start your own topic! -
When I try to download a free app after log in the iTunes gets cut off with a msg update security question where do I do this?? I can't download anything
If you have a credit card on file on top of your gift card then it is asking you to confirm the security code for the card, which for a Visa or MasterCard is 3 digits located on the back, or AMEX has 4 digits on the front. This happens just to ensure that you are the account holder, and would happen from time to time whether it was a free or paid app, even if you have a credit through your gift card. This doesn't mean that your credit card will be charged.
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Okay - just realised that the last screen was just asking for a "title" for my question!
I have Adobe Acrobat XI standard, but would like to trial the "compare documents" feature on Pro. I tried to download a trial version of Pro, but the installer indicated that "it detected a more fully featured version of the product" - presumably my standard version? - and stopped installation. It is not clear to me what my options are for either upgrading to Pro, or selectively purchasing the "compare documents" plugin (if possible). I am using what is presumably an Enterprise version of acrobat (i.e. my employer owns it, not me) - so not sure what limitations that results in. I think this is a simple question, but would be grateful for advice.- You can't install Acrobat Pro alongside Acrobat Standard. You will need to remove Standard to be able to install Pro.
- You (probably) can't upgrade your license if it's a part of an enterprise license. The entire license will need to be upgraded.
- It's not possible to install just the "Compare Documents" function as a sort of add-on to Acrobat Standard. -
When I try to download my pics from my camera with the iPad connection kit, I get a message saying that my device requires too much power.
What model iPad? I upgraded my mini and used the SD card lightning cable last night to transfer raw photo images without any problem.
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When I try to download an app it doesn't have the install button, and I don't already have the game
When I try to download an app it doesn't have the install button I dot have the app already downloaded. HELP!
Live and Learn wrote:
When I try to download an app it doesn't have the install button...
What button has? -
Y is it when I try to download something that cost and I have the right money it says that I don't but when I download a free app it lets me can you help?
Readers here are other Users like you. You need Apple Customer Service. call them.
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HT1725 when i try to download it says i do not have the privilege to make changes
when i try to download it says i do not have the privilege to make changes. how do i fix this problem?
Hello aprilpierce,
I'd recommend taking a look at the following article in order to get iTunes working correctly.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Symptoms
With Mac OS X, the Shared folder is required to authorize your iTunes Store purchases. With Windows the iTunes folder is also required. If either of these folders are missing or have incorrect folder permissions, you may notice one of the following symptoms:
You are unable to complete a purchase from the iTunes Store.
You are told that you do not have permission to modify your iTunes Media folder when downloading from the iTunes Store.
You cannot play content you purchased from the iTunes Store.
An alert appears with the following text:"There was an error storing your authorization information on this computer. The required directory was not found or has a permission error."
Cheers,
Allen -
Every time I try to download an application to my mac from the app store I get an unknown error message. I can't update any apps either
Other browsers that you can look at:
* http://caminobrowser.org/download/releases/
* [http://en.wikipedia.org/wiki/ICab iCab]: http://www.icab.de/
* http://www.seamonkey-project.org/releases/seamonkey1.1.19 -
Every time I try to download Java for Lion (no matter what the source) all I get is a document image labelled "unconfirmed download" and a warning that this type of file may harm my computer. What am I doin wrong?
Donna...
Even from Apple? > Java for OS X Lion Update 1
Restart your Mac before trying to download the file.
Do you have anti virus software installed or a program like LIttle Snitch?
If you are using Safari to download files, go to the Safari menu bar click Safari > Empty Cache
If that doesn't help, back to the menu bar, click Safari > Reset Safari. Select the top 5 boxes then click Reset.
If you still can't download the Java file, go to ~ / Library / Caches / com.apple.Safari
Move the Cache.db file from the com.apple.Safari folder to the Trash and restart your Mac. Try downloading that file again.
If it still won't download without that dialog, go to ~/Library/Safari. Move the Downloads.plist file from the Safari folder to the Trash.
Try again.
~ (Tilde) character represents the Home folder.
For Lion: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library -
I am changing laptops and have tried to download and install Acrobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number. Now what?
If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine. YOu should contact Adobe by chat or by phone and have them deactivate for you.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
If you are getting a message that indicates the serial number is not valid, you should look thru the following:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html -
How do I reset the password that allows me to download reader.. I worked with chat help two hours last night - we have reset a password that lets me into my adobe account but in the download reader process that password will not work - where it says Adobe reader wants to change something and please type in password, just vibrates with the dots glowing purple but will not open…. what do I do to reset that password or get it to function. they would not assist me further they said its a free download and I would need to seek help from forums ( all this is new to me )
so "forums" help…what do I do ?
thank you
PLpatricia here again:
I am the system administrator - personal computer
I have been able with your lead to find the password I need , and to have install happen
however - when I then go to the website to download the Pdf document I need I get a screen with the big red adobe icon that says to complete and down load this document I must launch adobe reader a dn sign the terms of agreement , close browser and reopen.
but thatscren has no choice buttons whatsoever, I cannot find anywhere a adobe reader image to launch - been into launch pad , preferences etc.
so now the loop is the pdf document and the adobe screen saying I must do terms of agreement
like is this Kafka like or what ...
suggestions?
thanks
P. -
When i try to download latest flash player i am redirected to adobe home page.
I am in a circle. I got message to update flash, yet when I click "download" i am automaticlly redirected back to adobe home page. I removed flash player and tried to downoad again but still get into this merry-go-round of home page-download page (Adobe.ca)
any ideas why?This is happening a lot lately. With OS X Mavericks and Windows 8.1
Download the Adobe Flash Player installer directly by clicking one of the following links.
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Flash Player (Mac OS X) -
Error 6 when i try to download 3 0day version
can anyone help me with this?????
<PRE>Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\isaac\AppData\Local\Temp\{A17E1AB6-7C74-4549-9F06-9EA0A695DC8E}\Illustrator_18_ LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.comHi Isaac,
Please refer to the help document below to fix this issue:
Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
Regards,
Sheena -
java keeps crashing and won't download because fire fox doesn't support it any longer.
Try un-installing and then re-installing.
Adobe Flash Uninstaller
Adobe Flash Player
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