When I try to download apps, I am asked to answer security questions. However, when I cklick "continue", I am required to type in my Apple ID password but nothing else happens. Bottomline, I am not able to download apps at the time which is annoying.

Try downloading something from the iTunes Store on the iPad and see if that solve the password problem.

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I have to reset factory settings but Apple ID is old email no longer used. I can't recall the password and when I went to answer security questions it told me my date of birth was wrong. How do i rest password but get it sent to my current email addr

I have to reset factory settings but Apple ID is old email no longer used. I can't recall the password and when I went to answer security questions it told me my date of birth was wrong. How do i rest password but get it sent to my current email address

Go to http://iforgot.apple.com to get help with your password.

TS2446 I tried to download an app and it made me answer security questions that I didn't know now I'm locked out of my apple ID till I get them right what do I do?

When I tried to download an app that was 0.99 cents it asked me to answer some security question. I put in my password and the questions popped up( I don't remember ever giving an answer to these questions). After a numerous amount of try's it locked me out of my apple ID and said I can not buy anything until I get the questions right. I was wondering if there was any way for me to find them out, because there is no I forgot option to click on. If so how can I find them out?

You won't be able to change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

When I switch on my brand new iPad it asks me to move the slide to begin set-up. A list of languages appear and I tick English and then next. Another list of languages appear but nothing else happens. I press Back and it goes back to the first list and a

When I switch on my new iPad it asks me to move the slider to begin set-up. A list of languages appears and I tick English then NEXT. Another list of languages appears and the only thing to do is press the home button or BACK. I press BACK and it returns to the first list. I press the home button and a message appears saying that SET-UP was not completed do you wish to retry or continue. I press CONTINUE and nothing happens I press RETRY and it goes back to the message. What am I doing wrong or do I need to connect to I-Tunes to set-up ?

Try to connect to iTunes during the setup.

My apple tv stopped working. When I hit a button on the remote I see the signal gets to the Apple TV because the little light flicks but nothing else happens. Anyone know how to fix this??

My Apple TV suddenly stopped working. When I hit a button on the remote the light on the apple tv flickers but nothing else happens. Anyone know how I can fix this?

I had the same problem; Apple TV was working proper then for no reason I got the continuous blinking front LED. The Apple TV has no sound or video output at all. I tried reseting the Apple TV via my Apple remote controller but that didn't do anything for me. I finally called Apple and they told me that the way to fix my box is to reset the Apple TV to factory default. So I had to attach the Apple TV to one of my Apple computers and launch iTunes. Once iTunes was running it recognized my Apple TV and I clicked on the option to restore to factory default. After the restore my Apple TV now works properly. My final action on the Apple TV was to sign into my account and enter my password.

At App Store I see that Facebook needs updating. However, when I click on "update" the blue circle appears but nothing else happens.

At App Store I see that Facebook needs updating. However, when I click on "update" the blue circle appears but nothing else happens.

The blue circle should go around, clockwise, as a fine line, and then as a heavy line indicating it is downloading. Then it sits while the install takes place. It may sit and wait to start the download if the internet connection is slow.

HT1918 I have an Apple ID which I have not used at the iTunes store yet, but when I try to log in I am asked to review my account and when I click okay the billing information page comes up, however, I do not use a credit card and there is no option to ch

I have an Apple ID and a password, but when I try to sign in I am asked to review my account. When I click okay, it takes me to the billing information page and since I do not use or have a credit card anymore, I want to change the payment option, but there does not seem to be anyway to change this, as the only options available for payment are three different types of credit cards. How do I edit this information so I can pay by PayPal or have the payment option as none? I would like to be able to purchase music using a PayPal account. I have sent three emails to support and have not been able to fix this problem. Would appreciate any help on how I can change the payment information.

I have just worked this out; see below
https://discussions.apple.com/message/15404253#15404253

HT5312 I have problem that I have never provide rescue email during my first registration. Now I want to buy Apps from apps store I've been asked to answer security question but I forget the answer. What should I do? And now my ID is freeze for 8hours.

I have problem that I have never provide rescue email during my first registration. Now I want to buy Apps from apps store I've been asked to answer security question but I forget the answer. What should I do? And now my ID is freeze for 8hours.

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

My tel Goes after 10 minutes offline, apears à enige Apple, and i have to unlock again. People are not able to call me while THE Apple apears. Question what can be THE solution ?? It is à 3GS tel iOS 4.2.1

My tel Goes after 10 minutes offline, apears à enige Apple, and i have to unlock again. People are not able to call me while THE Apple apears. Question what can be THE solution ?? It is à 3GS tel iOS 4.2.1

Hi Richard,
You mentioned that 'Apple put the AirPrint spec out there for all printer makers'. I've been looking around but I haven't found any spec. Where did you find it?
Do printer makers have to buy a license in order to be able to advertise that they've implemented the AirPrint protocol? Is there maybe an Apple review process in place?
TIA
Geert

My tel Goes after 10 minutes offline, apears à white Apple, and i have to unlock again. People are not able to call me while THE Apple apears. Question what can be THE solution ?? It is à 3GS tel iOS 4.2.1

My tel Goes after 10 minutes offline, apears à white Apple, and i have to unlock again. People are not able to call me while THE Apple apears. Question what can be THE solution ?? It is à 3GS tel iOS 4.2.1

Hi Richard,
You mentioned that 'Apple put the AirPrint spec out there for all printer makers'. I've been looking around but I haven't found any spec. Where did you find it?
Do printer makers have to buy a license in order to be able to advertise that they've implemented the AirPrint protocol? Is there maybe an Apple review process in place?
TIA
Geert

TS3297 I cannot purchase music currently as I am being asked to answer security questions due to it being " the first time have bought from this PC". This is not the case, I have not changed my PC. I have changed my passowrd and security questions but no

I cannot buy music currently as I am being asked to answer security questions due to it being supposedly "the first time I have bought form this PC". This is not the case. I have now changed my password and security questions, but it is asking me the same when I try to buy again.

First off, the name of your computer is only the way it is becuase the Apple user is the first one they created after repairing the Mac. Go into Sharing System Preferences and change the name to whatever you like.
Can you explain how you did this:
This didn't seem right so I went in to it and changed the computer so that it would recognise me as the Owner/Administrator.
You can delete the Apple user in Users & Groups System Prefs. Select that user and delete it. It will ask if you want to save the user data or delete it. If you archive it, you can always delete it later and it will be available if you need to recover that account for some reason--I doubt this will be necessary. After deleting the account, and when you feel you are still working normally, you could delete that archived user folder.
I have also never seen anything ask for that. It does sound like an Epson thing, but without having access to it, I couldn't tell you for sure.
Here's what I would try. Create a new User and give them admin rights. Log in as that user and see what happens with the installer. If it still complains, it is an Epson issue. My guess is it is looking for user id 501, the first user created. If it works, then something is indeed odd about your account. If so, use that new admin account to disable Admin privileges for your account, then re-enable it. This is done in the Users & Groups system prefs.

I installed a blank cd to burn which I have done before but nothing is happening and I can not eject the cd

I installed a blank cd to burn a playlist which I have done many times but nothing is happening and I can not eject the cd and when I try to close ITunes I get a message saying a cd is burning but nothing is happening and I can not do anything in ITunes

I have this tip in my notes to eject a stuck disc, but not even sure if I have used it before -
Restart computer while holding "option" key, when hard drive icon appears, release "option" and hold "eject" key.
Hope it works!

I cant seem to edit my engraving, the order is still in the processing status but when i click save changes the buttons fade slightly but nothing else happens

i cant seem to edit my engraving, the order is still in the processing status but when i click save changes the buttons fade slightly but nothing else happens.
not sure what to do, any suggestions?

not sure about this number i live in the uk, and besides the ipad mini im buying is for my girlfried and shes in the house so i cant really call anyone about it, i was more so hoping that someone else had this problem and knew how to olve it or something, you see the engraving is in irish and i was able to do the first line correctly but the change i want to make is in adding to the second line... however as ive said nothing happens but the buttons (save changes and cancel) just fade slightly... other than that the page does not do anything else... i really need this to be edited asap because im not sure how much of a window i have to do it and i sur eyou can understand my concerns of correcting the situation over the phone when its in irish and has a very specific spelling with faddas etc.
thanks for your help though!

HELP NEEDED!! I bought a brand new mac air 11 inch a month ago, and for three days now I can't switch it on.when I do, i can hear the machine is on, but nothing else happens. (yes it is charged). please help

HELP NEEDED!! I bought a brand new mac air 11 inch a month ago, and for three days now I can't switch it on.when I do, i can hear the machine is on, but nothing else happens. (yes it is charged). please help.
I bought it in South Africa and I am currently in Israel.

thank you for the response.its not working, tried that. i can switch the machine on and off, can hear the machine when i hold it to my ear. but nothing works, not the screen, not the sound, nothing.

My iPhone 4S screen is suddenly not reacting. The screen has turned a light blue color but nothing is happening. I have tried several things such as holding the power button, plugging it into the wall, and plugging it into my computer. What should I do?

My iPhone 4S screen is suddenly not reacting. The screen has turned a light blue color but nothing is happening. I have tried several things such as holding the power button, plugging it into the wall, and plugging it into my computer. What should I do?

Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement.

When I try to download apps, I am asked to answer security questions. However, when I cklick "continue", I am required to type in my Apple ID password but nothing else happens. Bottomline, I am not able to download apps at the time which is annoying.

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