When i try to download facebook it ask for my apple password when i give it than it says my apple account is disable. how do i get it enable?

I have just purchased an iphone and I am trying to get facebook on my phone. When I get the app to upload it is asking for my apple password. I put that into the phone and it gives me a message "your apple id has been disabled." Now when I log into apple i have no problem with my apple id or the password. How can I get my phone to read I have a good account with apple?

you need to contact iTunes store support for that, it's possible that they will refer you to an AppleCare Account Security Team
1. Go to expresslane.apple.com
2. select 'itunes' and then 'itunes store' on the right
3. select a topic and a subject
4. click 'continue' and then 'email'
5. fill out the form and explain your situation
6. they will respond within 24 hours usually
Good luck

Similar Messages

  • I downloaded icloud and lost most of my apps.I did restore didnt work.when i try to download app it asks for a usa zip code and i live in canada and cant download anything now

    downloaded icloud after the download the apps some apps didnt work, tried again then lost most of my apps, now when i try to download apps at itunes it asks for my info when i fill in info it asks for zipcode which is USA and im in Canada and cant download anything.  Also tried to restore and that did not work

    To purchase and update apps, iTunes requires a valid payment method, even for free apps.
    Yu can create a new iTunes App account that is only good for free apps but you still need the old account to update apps purchased wth that account.
    Create an iTunes App Store account without a credit card

  • HT201274 We want to reset my daughters ipod but when we go to erase all content and settings it asks for a restriction password and we have no idea what that is noone remembers making one how do we get around this.

    We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up.  How do we get around this.?

    Forgotten RESTRICTIONS Passcode
    - Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
    - Restore to factory settings/new iPod.
    - If you are up to file manipulation see:
    How to reset forgotten Restrictions...: Apple Support Communities
    As Ana said,
    Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • When I try to download firefox it asks me if I want 6.1 and that it will harm my computer. I just want firefox 5

    When I try to download firefox it asks me if I want 6.1 and that it will harm my computer. I just want firefox 5 edit

    Sorry, Firefox 5 isn't supported an longer. Your choice is Firefox 3.6.21 or 6.0.1 for currently supported versions.

  • I am at starbucks and when I try to download my free music on itunes, my password is always rejected, even when i am forced to create a new one!!!  what am I doing wrong, who do I ask for help

    I am at starbucks and when I try to download my free music on itunes, my password is always rejected, even when i am forced to create a new one!!!  what am I doing wrong, who do I ask for help?

    Due to recent security issues and identify theft (mostly due to phishing scams), the iTunes Store seems to be requiring more frequent verification of credit card information when a card is registered in your account, even if you have a balance from a prepaid card. Either just go through the verification process or, if you have a credit card entered and you don't expect to need the card anytime soon, go into the Payment information in your account and set the payment method to "none" which should then stop the regular requirements for verification  (it may still ask - mine does - but you should just be able to click through the buttons without problems).
    Hope this helps.

  • I bought a mac air yesterday and i was trying to download maverick but i could not do it, i try to download the old version of numbers because i needed for work, but i could not neither, but now when i check to download numbers is asking for to pay?

    i bought a mac air yesterday and i was trying to download maverick but i could not do it, i try to download the old version of numbers because i needed for work, but i could not neither, but now when i check to download numbers is asking for to pay?

    You are mixing different issues. I will address Numbers.
    Has Numbers ever been installed on this new Mac? Did you have the Mac App Store version of Numbers or did you have the DVD version of Numbers?
    You should be able to redownload a previous purchase of the Mac App Store version of Numbers from the Purchases pane after signing into your account.
    If you had the DVD version, then you will need to install that from the DVD media.

  • Hi im using 4s and when i try to download apps its asking my credit card details. can any one please help me

    hi im using 4s and when i try to download apps its asking my credit card details. can any one please help me

    even when you are dowloading free app Apple needs to check that you have valid billing details but you will not be billed for downloading of free apps.  Go to settings/itunes & app store tap on ID there log in and check acocunt details there

  • HT5625 I changed my email because I could not open my other one but every time I try to download something it asks for me to verify the other email can u please help me

    I changed my email because I could not open my other one but every time I try to download something it asks for me to verify the other email can u please help me

    i have the exact same problem and when i tried to contact apple support they didn't help me at all so i'm going to try one more time.

  • HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

    I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105412)

  • When I try to download a app even for free it says my security code is wrong on my credit card but it is not wrong why is it doing that?

    When I try to download a app even for free it says my security code is wrong on my credit card but it is not wrong why is it doing that?

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I have installed Photoshop elements 2 on my new computer. When I try to open it it asks for more vertual memory. How do it? IThe computer has 16GB ram

    How do I ad more vertual memory?

    Thank you for your reply.
    In a message dated 12/2/2014 3:47:56 P.M. Pacific Standard Time, 
    [email protected] writes:
    I  have installed Photoshop elements 2 on my new computer. When I try to 
    open it it asks for more vertual memory. How do it? IThe computer has  16GB
    ram
    created by Peru Bob (https://forums.adobe.com/people/Peru+Bob)  in 
    Photoshop Elements - View the full  discussion
    (https://forums.adobe.com/message/6980560#6980560)

  • When I try to download Adobe Reader, the Adobe Installer opens a black box. The installer doesn't actually work. Any ideas how to fix? Thanks!

    When I try to download Adobe Reader, the Adobe Installer opens a black box. The installer doesn't actually work. Any ideas how to fix? I am using Windows 8 installing the English version. Thanks!

    Try the installer from http://get.adobe.com/reader/enterprise/

  • My iPhone 5 keeps asking for my Yahoo password when I try to retrieve my mail.  I enter the correct passwords but themessage still pops up andno mail is getting through

    My iPhone 5 keeps asking for my Yahoo password when I try to retrieve emails.  I have entered the correct password, but the message still pops up and I can't get any mail onmy phone.

    Delete the email account and reinstall it.

  • When i try to download a "free" app for my ipod touch, it wants credit card billing info? a "free"" app is just that isn't it? How do I resolve this guys/gals? any advice?

    when i try to download a "free" app for my ipod touch, it wants credit card billing info? a "free"" app is just that isn't it? How do I resolve this guys/gals? any advice?  P.S. I don't use credit cards.

    You normally need to provide some sort of payment method (in part as proof of residence in the country) before you can get even the free apps. It is possible to set up a new iTunes Store account just for free apps, but you have to create a new Apple ID; you cannot use an existing one. If you want to do that, take a look here:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note again that you can do this only when creating a new Apple ID. You cannot use an existing ID. 
    You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
    Regards.

  • I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

    I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

    The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
    If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
    After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.

Maybe you are looking for