When I try to download from apps store and hit install button it just becomes a colored block and won't let me install anything.

When I try to download from apps store and hit the install button it just becomes a colored box and nothing downloads. 

If you have an iPod with iOS 3.1.3 then it is due to an Apple problem.

Similar Messages

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    Follow the on screen instructions to set up an iTunes account using your Apple ID.

  • HT2534 I keep getting unable to purchase when I try to download from app store on my ipad

    I keep getting "unable to purchase when I try to update from app store

    Contact iTunes Customer Service and request assistance...
    Use this Link  >  Apple  Support  iTunes Store  Contact

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    Launch the Console application in any of the following ways:
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    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

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    Today, I went to the mac store and asked the staff about above issue. Apple obviously sent me a mac air which was manufactured before October 2013 and therefore, iworks and OX Mavericks weren't installed. I have refund for around £45 to purchase iworks. However, I wasn't happy with what Apple actually did. I asked for replacement and refund the one I got and getting the new one from store so I can use mac straight away. however, the refund takes 5-7 working days. The staff on the phone told me if I have enough money I can just buy the new one in the store and get refund later. So I gave up! I was so disappointed with Apple. Even though I use the mac now, this was not the one Apple promised when I purchased online. if anyone would like to buy a mac, Please go to the actual store. DO NOT buy a mac through MAC ONLINE STORE!!! I strongly recommend! I feel like I wasted my time because the company doesn't keep its promise.

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    What is the exact name of the application you're trying to launch? Is it in the Applications folder?

  • HT203167 lost some music and cannot find it on my computer.  tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

    lost some music and cannot find it on my computer.  tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

    AlexCarey, I've been having issues purchasing recently and place a number of calls to the support team. On Oct. 5th, and on my own decision, I went into my itunes profile and re-entered my credit card expiration date and security code. (Notice, it is not displayed for safety measures.) Today, I received an email from Apple support verifying if I made changes made to my account. For the heck of it, I logged back into itunes; click "Buy". It's working again after three days of failure. However, diagnosis still displays "Secure link to itunes store failed". Very confusing state of affairs, lately. See my post on "Itunes dilemma"

  • I have just purchased my I pad when I try to visit the apps store and it asks for my I'd the shop where I brought the I pads I'd keeps coming up even though I have registed this I pad in my name please can you help me solve this problem

    I have just purchased my I pad the shop where I brought it from installed some app when I try to download any apps it comes up as his name even though I've registed this I pad how can I remove his I'd so mine shows. Thank you

    Sign out of unwanted Apple ID and sign in with your Apple ID
    Settings>iTunes and App Stores>Apple ID

  • Mountain Lion downloaded from App store will not install. Downloaded TWICE it times out after 20 secs into install. Can't get any help!!! My Machine MacBook Pro  OS 10.6.8   Processor 2.66Ghz i

    Mountain Lion downloaded from App store on 11th and 12th June will not install. Downloaded TWICE it times out after 20 secs into install. Can't get any help!!! Going around in circles!!
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    Thanks very much for the advice. I trawled through the other answers on the site and it appears others had the same issue. I doubled the available space and the install went like clockwork... which is what one would norma;ly expect from Apple :-)
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  • HT5622 Its about 2 days that when i want to download from app store it gives me error1009 and it says your request cant processed why?

    When i want to download from appstore before that i write my apple id password it gives me error 1009 why????? Its new to me

    That error means you're trying to purchase content in a country where such content is not sold by Apple, & Apple's servers have detected your location, generating that error code.
    There is no workaround.

  • Does anyone know how to open file '.balance' which made from 'Balance' app that I downloaded from App Store and now it's discontinue?

    I have my expense file which made by 'Balance' app. Now I cannot find the app in App Store and cannot open the file.
    If anyone has a way to open the file, please share.

    watanasak wrote:
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    I thought only IOS app is back up to iTunes. Mac apps are not, am I right?
    I can't find the app anywhere in my system and all the Mac app download websites.
    I really need the data in the file.
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  • Just got my  new phone - tried to download from app store and screen has frozen. Help?

    Just got my new iphone and tried to download Angry Birds from the app store.  BUT screen has frozen.  Any suggestions?

    Reset the iPhone by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider.  Then turn back on. You won't lose any data doing the reset.

  • My iPhone 4s cannot download from app store

    For a couple days now my iPhone 4s cannot download anything from the app store. I cannot download new apps or updates. It does not give me an error message or anything. It just shows the icon on my iPhone screen and it says waiting right underneath it; I've let it go on for a day and it never resolved anything. It was working fine before and now it doesn't. I have not changed any settings and I know my account is fine because my wife's iPhone is also setup to use my iCloud account and it works without problems. I donnot want to reset my iPhone as it is currently set up just the way I need it; both peronal and work stuff. It would be a pain in the rear if I had to reset everything. Any ideas?
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    Update to my post.
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    Restore iPhone to factory settings (this is what I did. you can skip this step if you're feeling lucky and go straight to the next step). Try to download from app store, if it works, your set; go to next step.Try right clicking on your iPhone an the left menu (iTunes) if you don't see the right options on your screen
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  • Apps are not downloading from app store

    Hi i had a problem from app store the apps are not downloading from app store and the updates are also not downloading i had tried via wifi but also not downloading its showing waiting plzzz help mee

    Hi mallela,
    Thanks for visiting Apple Support Communities.
    If you're having trouble downloading apps from the App Store, make sure you've tried all the suggestions in this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the steps in that article don't resolve your issue, try the steps in our iPhone assistant:
    http://www.apple.com/support/iphone/assistant/phone/
    Cheers,
    Jeremy

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