When I try to download iTunes, I get error message indicating that the download is for 32-bit, whereas I need 64-bit. How do I download 64-bit iTunes?
When I try to download iTunes, I get error message indicating that the download program is for 32-bit, whereas I have 64-bit. How can I download 64-bit iTunes installer?
What version of windows do you have ? 64 bit only exists for Vista and Windows 7, not for XP (http://support.apple.com/kb/DL1047)
Similar Messages
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When I try to update Photoshop, I get a message indicating that I am not connected to the internet.
When I try to update Photoshop, I get a message indicating that I am not connected to the internet
Could be the Apple servers. Try later.
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When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I just want to download Firefox 3.6 again
I downloaded Firefox 4 onto my PowerPC G4, 1.67GHz running Mac OSX 10.5.6. When I try to open it I get error message You cannot open the application “Firefox” because it is not supported on this architecture.Use Tony's suggestion. I am running it right now and it is awesome. I love Mozilla but they basically screwed all of those older Macs over. Come on Mozilla. These Macs still work, and there are plenty of people with them out there.
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My icloud apple ID had been disabled after icloud services downgraded my 18Gb documents in the cloud to 5Gb. I received an email from icloud services a couple of months after i upgraded my icloud storage (on Sept30th) saying that my billing info was wrong. In fact my credit card was outdated so i updated my credit I can't updated now because when i try to do it i get a message saying that my ID is disabled. Can you help me?? I can't access my docs now...
See this Apple document for help...
http://support.apple.com/kb/ts2446 -
Following an upgrade of my OS from XP to Vista, I tried to point the new installation at my old profile. Now when I try to start FF, I get a message saying that it is already running and I should reboot to clear the problem. I've done that but the problem remains. I have uninstalled firefox and reinstalled v4 beta. The problem remains. Any ideas?
OK, I had moved the profile file inside the profile folder which was created when I installed FF, to the main FF folder. I then took the equivalent file which existed under XP before my upgrade to vista, and moved it into the new Profile folder. That's when I hit the problem described in the initial question.
So, what I did following Tony's response was to move the bookmarks password and cookies files into the profile created on the install. I then moved that file into the profile folder and moved the one I'd saved from XP, out to the main FF folder.
Started FF and voila! All working fine. Thanks for your help. -
I just installed Photoshop elements 11. Install of the application was fine. When I clicked to open Organizer, I received a messaging indicating that it was out of date and coudl not be upgraded. How can I address/fix this?
Thank you for the replies. I'm afraid neither one helped.
kglad, I never get to any error code so your link can't help.
Jeff, I looked at your link and
a) again, I never make it to an error code
b) I'm definitely connected to the internet
c) I can access secure sites; I tried connecting with the firewall disabled and the same thing happened, so I don't believe it's a firewall issue.
d) I don't understand the checking host sites - this is far too complicated for a novice user. It should not be this difficult to get a software running. I don't want to mess with these kinds of settings.
e) I followed the steps for the global sign in root CA and my screen looks the same as the picture here.
I can't activate the software offline as there is no option to generate a response code when I click on having trouble connecting to the internet. All I get is a prompt to change my password.
If the problem were simply connectivity from my computer, then why does the box completely freeze? Can't cancel, can't click on the little X to close it, can't right click on the box to close it. I have to reboot every single time. I know others have had the same problem and I haven't found any answers that I could apply.
I don't understand for the life of me why Adobe does not have TELEPHONE customer support. I have spent 2 days on this, this is crazy. -
When I try to install the latest version of iTunes, during the installation I get error messages saying that a program is trying to change registry and the installation is stopped.
After this happens the only way that I can open iTunes is to do a 'system restore' to an earlier time.
Has anyone else experienced this and can you help?Could you please post the exact text of the error message or provide a screenshot?
There is advice on issues with the update at Troubleshooting issues with iTunes for Windows updates. One of the entries in the further information section refers to a possible registry permissions problem which might be what you are seeing.
tt2 -
I always close Firefox when I am finished with the web. When I try to open it later, I often get a message saying that firefox is currently running, so close it first. As far as I can tell, firefox is not running. The message then says to restart your computer and try again. I restart my computer and then firefox opens.
https://support.mozilla.com/en-US/kb/Firefox%20hangs <br />See '''hang-at-exit'''
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Since I "upgraded" to FF 4, I have constant crashes (I tried updating my graphics drivers--it did not help) and now all of my bookmarks have disappeared. When I try to restore them, I get this error message "Unable to process the backup file". I have lost years of bookmarks...please help.
I am using Windows XP, SP 3 if that matters.I am also unable to restore any of the backups of the bookmarks, both automatic backups and two backups that I created manually. Since I was able to restore backups before, and since no changes have occurred to these backup files, the problem must be with Firefox.
Right before my bookmarks disappeared, FF crashed and I accidentally started FF 3.5. When I saw what I did, I ended the Firefox process and started FF 4. That's when all my bookmarks were gone and I discovered I couldn't retrieve any backups. I did note that an add-on was updated when I restarted FF. Maybe that's the problem. Does FF have a Safe mode? -
this happened every 2 or 3 days for about 2 weeks , When I reinstall the program it works ok. I have a 2010 HP with windows 7 64 bit.
That means you need to clean reinstall.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
Please report back to see if this helped you!
Thank you. -
my ipod 6th gen wont sync new uploaded music and when try to update version 1.2 it comes up with error message 1436
Did you already have a look at this article? iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
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Started to get pop ups when tried to open a video on face book. Directed for a download of MPlayerX-2.dmg and did attempt to install but never got video up/.
Error message also states to
To fix it please call Support for Apple +1 800-680-4131 (Toll Free) immediately! and also gives out a web site of http://mac-online-support.comYou may have installed the "Downlite" or "VSearch" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the support article, you may also need to remove this item in the same way:
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This malware is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
When I try to "Add" printers I get error message "The application Printer S
In the Set Up Printers Utiity when I click on "Add" I get an error message saying "The application Printer Setup Utility has unexpectedly quit", with a dialog box asking "would you like to submit a bug report to Apple?".
Help?
iMac G5 Mac OS X (10.3.9)By the way, if it would be useful I could attach the core dump I get when the Add program bombs (is it possible to attach a file in this discussion board?).
It starts like this:
Date/Time: 2006-12-01 09:07:48 -0800
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Printer Setup Utility
Path: /Applications/Utilities/Printer Setup Utility.app/Contents/MacOS/Printer Setup Utility
Version: 3.0 (3.0)
PID: 407
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x901e2900 CFStringCreateMutableCopy + 0x38
1 libdj1HPUtils.9.dylib 0x05f2d990 _9AHPStringPC10__CFStringbP10_CFBundle + 0x220
2 com.hp.print.dj1.pm 0x04b3bd80 dyldstub* + 0x49a84dc
3 com.hp.print.dj1.pm 0x04bc23d4 HPPMPluginFactory + 0x3e67c
4 com.hp.print.dj1.pm 0x04b8437c HPPMPluginFactory + 0x624
5 com.apple.print.PrintCenter 0x0000f3f4 0x1000 + 0xe3f4
6 com.apple.print.PrintCenter 0x0000b190 0x1000 + 0xa190
7 com.apple.print.PrintCenter 0x0000af68 0x1000 + 0x9f68
8 com.apple.print.PrintCenter 0x0000f16c 0x1000 + 0xe16c
9 com.apple.print.PrintCenter 0x0000e0c8 0x1000 + 0xd0c8
10 com.apple.print.PrintCenter 0x0000fed8 0x1000 + 0xeed8
11 com.apple.AppKit 0x97edc48c -[NSToolbarButton sendAction:to:] + 0x4c
12 com.apple.AppKit 0x97edc42c -[NSToolbarButton sendAction] + 0x50
Stickman7 -
Has anybody else experienced this problem and can anybody suggest a way around this?
Uninstall all components, delete the named folders and reboot as set out in the second box of Troubleshooting issues with iTunes for Windows updates then reinstall.
tt2
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