When i try to download itunes, it keeps saying that the older version of bonjour can't be removed

when i try to download itunes, it keeps saying that the older version of bonjour can't be removed

Use the free Revo Uninstaller(download from link beow) to completely remove Bonjour and iTunes first
http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html?tag=mncol;1
Download iTunes from here: http://www.apple.com/itunes/download/ and install

Similar Messages

TS3212 When I try to download ITunes, it keeps saying that Apple Mobile Device failed to start. What does that mean? How do I verify my privileges?

I need help. I don't know what to do.

Hey craiglarkin,
First, I would try following along with the steps in this link:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes and AMDS, make sure to follow the steps closely, including the order in which you uninstall.
Welcome to Apple Support Communities!
Have a great day,
Delgadoh

When I try to download iTunes I this error message "an old version of Bonjour cannot be deleted" and when I try it won't let me saying that the bonjour.msi is missing.

I am trying to download iTunes, it gets so far and then I get an error message that says that an old Bonjour cannot be removed, it goes on a bit further and says and old Apple Software Update cannot be removed; and then it says that the installation was interrupted and to try again.
I have gone to the control panel and tried to remove all traces of Bonjour, Apple, Quicktime but the two will not be removed it says that their .msi file and missing and to try to find them. I have even reinstalled the programs from the ProgramData files in an attempt to repair or replace the missing files but I still get the same answer.
Can anyone help me? I need iTunes up and running to sync with my phones.
Thank you for your help,
Barbara

Hi Barbara,
I had a similar problem recently and using the "more like this" feature I discovered an answer. To a problem posed by Holo7, who like myself was a newbie on this platform, b noir proposed a solution to Holo7's problem that also worked with my problem. It involves downloading a version of MS Windows Instal Cleanup and using it to completely remove all traces of the old version.
If you look at my problem (follow OldGit66) and the link to Holo7's problem then you will find b noir's answer which I think may help you. I am new around here so you might want to wait for one of the higher status correspondents.
Regards
John

Having error message when i try to download some application it says that the program is not a Win32 application so can't open or run it..

like on graiglist when I look for job and press the reply button to send my resume info to the employer, I get this error message all the time.
The add-in “C:\PROGRAM 1\AVG\AVG8\avgxch32.dll” could not be installed or loaded
This problem may be resolved by using Detect and Repair on the Help enu. Unable to load.
You may be out of memory out of a system resources, or missing a .dll file.
and the error message i get when i try to run or download an application
is is not a valid Win32 application

[[Firefox is already running but is not responding]] has steps that you can try. It sounds like you may have something that is hanging your browser on exit (probably an extension or a locked profile) and the steps on that page should help clear it up.

I get an error 7 (Windows error 126) when I try to open itunes. It says that it wasn't installed correctly. I have removed and reinstalled this program and all accompanied programs several times. My itunes was fine until I did an update several months ago

Please help. I have been using itunes with my ipod nano for years. Several months ago I did a requested upgrade and have not been able to open itunes since. I get an error message that says that itunes was not installed correctly. Error 7 (Windows error 126) I have tried to uninstall all Apple programs and reinstall itunes several times and it doesn't work. I keep getting the same message. I am looking for a solution to get my library back so I can but more songs for my ipod.

I have same problem--did you ever find a solution?

When updating to itune 10.5 I get this error message ,older version of bonjour can not be removed, and older version of apple mobile support cannot be removed, any one know how to fix this.

When updating to itune 10.5 I get this error message ,older version of bonjour can not be removed, and older version of apple mobile support cannot be removed, any one know how to fix this.

1) The older version of Bonjour can not be removed. Contact your technical support group.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

TS3212 when i try to download itunes i keep getting the error message " Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start

when i try to download itunes i keep getting the error message " Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start. Verify that you have sufficient privileges to start system services. Can someone help?

Hey craiglarkin,
First, I would try following along with the steps in this link:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes and AMDS, make sure to follow the steps closely, including the order in which you uninstall.
Welcome to Apple Support Communities!
Have a great day,
Delgadoh

When im trying to download itunes it keeps saying application has made an attempt to load the c runtime library incorrectly error 7 windows error 1114 can anyone help me

When im trying to download itunes it keeps saying R6034 application has made an attempt to load the C runtime library incorrectly error 7 windows error 1114

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forum.
Regards.

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I installed the Dreamweaver trail 5 days , but my computer restored and now its gone and when i try to download it again it says that i have got it.. how do i re install the trail?

I installed the Dreamweaver trail 5 days , but my computer restored and now its gone and when i try to download it again it says that i have got it.. how do i re install the trail?

Run the cleaner tool and try again.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

While trying to down load the current update to Itunes i get the message "Older version of Bonjour can not be removed" and Itunes gets interrupted and wont finish update. Can someone help with this??\

while trying to install latest itunes version i get this message "Older version of Bonjour can not be removed" and the download gets interrupted and doesnt finish. Can someone help?????

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1926 when i try to download itunes 11 my computer stops the download and displays the message could not access network location #user profile%\start menu\programs\startup\

when i try to download itunes 11.1 or any updates i get the message could not access network location #user profile%\start menu\programs\startup\. any help

Let's try the fixit from the following Microsoft document with that one:
Fix problems with programs that can't be installed or uninstalled

My itunes dissappeared and when i try to redownload it it say that the old version of bonjour cannot be replaced. have windows xp

my itunes dissapeared from my computer. when i tried to redownload i got an error message stated that the old version of Bonjour could not be replaced. i tried to manually remove it and it will not let me remove it.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I cannot reinstall I-tunes and QuickTime. I keep getting error " The older version of Quick Time cannot be removed. Contact your technical support group."

Please help! Im ready to throw my ipod and I-tunes in the trash. For some reason I was required to reinstall my quicktime......when I did that I came up with all sorts of errors that said I needed to re-install my I-Tunes. I went through all of the steps but when the installation process gets to the Quick Time installation I get the error "The older version of Quick Time cannot be removed....................... " . I cant get my itunes re-install and I cannot get a newer version of Quick Time either. I went through the whole process of deleting Itunes and Quick Times files........but that didnt work either. I aslo tried the windows clean-up on majorgeek.com but that didnt help at all either........ Please help!

I aslo tried the windows clean-up on majorgeek.com but that didnt help at all either
Walk us through what happened with CleanUp, Michelle. In particular, was there no entry for QuickTime in the list of programs in CleanUp?

Hey guys, I'm trying to update my itunes but it keeps on saying error, and when i try go onto itunes it keeps saying connection restarted!!

update keeps saying error when i try download the new itunes and when i try and go onto my itunes it keeps saying connection restarted, check connection!! any help would be appreciated!!

A few things to try.
Download iTues from here http://www.apple.com/itunes/download/
and save it on your PC, it's generally best to do this if you are having problems.
Try using a different browser for the download.
If you are using a wifi connection, try a wired connection if you can.
This problem has been associated with router problems also accessing the internet via a wireless dongle.
Try restarting your router.
But in the end if none of this helps the simplest thing is to get a friend to download iTunes for you and put it on a memory stick. Preferable checking that it works first.

When i try to download itunes, it keeps saying that the older version of bonjour can't be removed

Similar Messages

Maybe you are looking for