When I try to download Mavericks my ID is not accepted

Mountain Lion was on my imac when I bought it. I am trying to upgrade to Mavericks but when I try to download it, I am prompted for my ID and when I enter it, it thinks about it for a few seconds, then just stays at the ID prompt screen. Is there anything else I need to do to be able to download this?

Sign out of the App Store and sign back in. If there's no change, sign out of the iTunes Store and sign back in. Accept the Terms & Conditions, if prompted.

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When i try to download mavericks i can't . it said that i need at least 2 Go of memory but i have a lot. What to do?

when i try to download mavericks i can't . it said that i need at least 2 Go of memory but i have a lot. What to do?

Also, if you really do not know or sure of what you are doing,
Before embarking on a major OS upgrade, it would be wise, advisable and very prudent if you backup your current system to an external connected and Mac formatted Flash drive OR externally connected USB, Thunderbolt or FireWire 800, Mac formatted hard drive. Then, use either OS X Time Machine app to backup your entire system to the external drive OR purchase, download, install and use a data cloning app, like CarbonCopyCloner or SuperDuper to make an exact and bootable copy (clone) of your entire Mac's internal hard drive.
This step is really needed in case something goes wrong with the install of the new OS or you simply do not like the new OS, you have a very easy to return your Mac to its former working state.
Then, determine if your Mac meets ALL minimum system install requirements.
To install Mavericks, you need one of these Macs:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory
8 GB or more of available space
Next,
If you run any older Mac software from the earlier PowerPC Macs, then none of this software will work with the newer OS X versions (10.7 and onward). OS X Snow Leopard had a magical and invisible PowerPC emulation application, called Rosetta, that worked seamlessly in the background that still allowed older PowerPC coded software to still operate in a Intel CPU Mac.
The use of Rosetta ended with OS X Snow Leopard as the Rosetta application was licensed to Apple, from a software company called Transitive, which got bought out, I believe, by IBM and Appe could no longer secure their rights to continue to use Rosetta in later versions of OS X.
So, you would need to check to see if you have software on your Mac that maybe older than, say, 2006 or older.
Also, check for app compatibilty here.
http://roaringapps.com/
If you have any commercial antivirus installed and/or hard drive cleaning apps installed on your Mac, like MacKeeper, CleanMyMac, TuneUoMyMac, MacCleanse, etc. now would be a good time to completely uninstall this apps by doing a Google search to learn how to properly uninstall these types of apps.
These types of apps will only cause your Mac issues later after the install of the new OS X version and you will have to completely uninstall these types of apps later.
Once you have determined all of this, you should be able to find the latest version of Mavericks by clicking on the Mac App Store icon in the OS X Dock and then login to the Mac App Store using your Apple ID and password.
You can then begin the download and installation process of installing OS X 10.9 Mavericks from the Mac App Store.

When I try to download Mavericks from OS X Uilities, it says "this apple ID has not purchased Lion", will it work it I buy Lion code from Apple ? Thanks

I have erased my drive and when I try to download Mavericks from OS X Uilities, it says "this apple ID has not purchased Lion", will it work it I buy Lion code from Apple ? Thanks

By OS X Utilities, do you mean Recovery? http://support.apple.com/kb/ht4718
Can you explain exactly what you did to erase the drive?
And, which Recovery were you in, regular or Internet? (internet recovery starts up showing a spinning globe).

When I try to download Mavericks OS from the App store, it says "waiting". The download process doesnt actually start. How can i fix this?

when I try to download Mavericks OS from the App store, it says "waiting". The download process doesnt actually start. How can i fix this?

- Temporarily disable anti virus software if installed.
- Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading including Mountain Lion.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select Mountain Lion. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

HT201364 The product distribution file could not be verified. It may be damaged or was not signed. I get this message when I try to download mavericks. can anybody help?

I have a 2011 macbook pro 13 inch. when I try to download mavericks I get a message saying the product distribution file could not be verified. It may be damaged or missing. Please help.

Mavericks installer can’t be verified

When I try to download all my info like notes and contacts onto a new iphone an error appears saying that it is incompatible or the backup was corrup, how do I fix this?

When I try to download all my info like notes and contacts onto a new iphone an error appears saying that it is incompatible or the backup was corrup, how do I fix this?

Which is it? Is "it" incompatible or is the backup corrupt?
What specifically are you attempting and what specifically is occurring?

Purchased items not in library but itunes says it is already downloaded. It is in my i-phone library but when I try to download ot computer, it will not let me. It acknowledges that it is already purchased but says it is already donwloaded. It is not.

Purchased items not in library but itunes says it is already downloaded. It is in my i-phone library but when I try to download ot computer, it will not let me. It acknowledges that it is already purchased but says it is already donwloaded. It is not.

Having same problem, DId you ever figure out a solution

HT1725 when i try to download it says i do not have the privilege to make changes

when i try to download it says i do not have the privilege to make changes. how do i fix this problem?

Hello aprilpierce,
I'd recommend taking a look at the following article in order to get iTunes working correctly.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Symptoms
With Mac OS X, the Shared folder is required to authorize your iTunes Store purchases. With Windows the iTunes folder is also required. If either of these folders are missing or have incorrect folder permissions, you may notice one of the following symptoms:
You are unable to complete a purchase from the iTunes Store.
You are told that you do not have permission to modify your iTunes Media folder when downloading from the iTunes Store.
You cannot play content you purchased from the iTunes Store.
An alert appears with the following text:"There was an error storing your authorization information on this computer. The required directory was not found or has a permission error."
Cheers,
Allen

I live in Canada and am visiting Hungary. I would like to purchase iTunes but when I try to pay, my account information is not accepted and iTunes support is of no help. Is there something I should be doing to complete a transaction?

I live in Canada and am visiting Hungary. I would like to purchase iTunes but when I try to pay, my account information is not accepted and iTunes support is of no help. Is there something I should be doing to complete a transaction?

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done".

I just bought my mac created an apple id now when i try to download mavericks, Im sent to a screen where I have to verify my payment and billing options. After they are verified, I receive an error message saying contact apple support. What do I do?

In short Upon verifying my payment and billing options, I was sent back to the same screen with an error message stating,
contact apple support when trying to download mavericks. I dont know what to do at this point.

You can also try App Store support.
App Store support. There is troubleshooting and a contact link.
Support

When I try to download pictures my iphoto will not respond

When I plug in my memory stick pro duo card reader iphoto opens up and displays the download communication and the rotating circle however it just keeps doing this and never downloads my pictures. When I force quit it says the iphoto is not responding.
Not sure what the problem is. It was working fine and now is not.

Can you access the material on the stick using Image Capture (in your Applications Folder) ?

When i try to open a document, adobe will not accept password

cannot open file because adobe will not accept password adobe x

Odd. I downloaded [DH]RQ-7_UAV_US_Army.pdf which indicates the password you posted, and it opened WITHOUT any prompt for password at all. (Adobe Reader XI Mac OS X 10.8.5)
I downloaded P51D_Mustang_Ferocious_Frankie.pdf and it opens in Preview, Acrobat X, but not Reader XI as you described.
Here's what I did to get it to open.
Open the PDF in Acrobat.
Click File>Properties.
Under the Security tab, click "Change Settings..."
Where it says "Compatibility:" change it from "Acrobat 5 and later" to "Acrobat X and later".
Enter the password (paper-replika.com) below.
Click OK.
Save the PDF.
Open it with Reader XI.
It will accept the password and open the PDF.
This ISN'T a Reader issue, but an issue with the save settings when the PDF was created.
Unfortunately, for those who DON'T have Acrobat to make the necessary changes, it will remain a problem.
Perhaps you could contct the website and inform them that they need to change their compatibiliy settings in their PDFs.
But... It's NOT a Reader issue.

Error message when I try to download Maverick

After watching it download to the 5GB, it comes up with an error message that says "Download Failure, go back to purchases and try again!"
I have tried it 5 times now. Have a MacBook Pro 13

Thanks Geoff. I dont see how that differs from the screen grabs I gave before but anyway, here they are again :-)
Does that tell you anything? On this export the logo didnt even show up! Anyone have a goose whats going on or what Im doing wrong??
and one more for luck!

I have a macbook pro running osx 10.6.8 and when I try to update maverick osx it will not reconise the address "macappstore", I have a macbook pro running osx 10.6.8 and when I try to update maverick osx it will not reconise the address "macappstore"

the message I get is:
Safari carnt open the specified address.
Safari carnt open macappstores://itunes.apple.com/au/app/os-x-mavericks/id675248567?mt=12&ls=1&v0 =www-osx-upgrade-hero&ign-
msr=http%3A%2F%2Fwww.apple.com%2Fau%2Fosx%2F

oh, I thought I had seen it. I will do a re-install of Snow Leopard, hopefully then I can find it.
Thank you very much, I will let you know how it goes.

When I try to download mozilla it says "can not create temp folder archive"

I click 'run' and after it is done loading a window pops up saying 'can not create temp folder archive' So basically it won't let me download mozilla. What do I do to fix this?

Interesting. I tried one more time - instead of saving it to my hard drive, I ran it directly off the Mozilla site and it installed....
Something is definitely wrong with the Mozilla "save as" and THEN run process....

When I try to download Mavericks my ID is not accepted

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