When I try to download Mavericks OS from the App store, it says "waiting". The download process doesnt actually start. How can i fix this?

when I try to download Mavericks OS from the App store, it says "waiting". The download process doesnt actually start. How can i fix this?

- Temporarily disable anti virus software if installed.
- Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading including Mountain Lion.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select Mountain Lion. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

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IOS updates - I keep getting the following message when I try to update my iPad2 - unable to install update, an error occurred installing IOS 8.1.2. How can I fix this?

IOS error messagge - I keep getting the following message when I try to update my iPad2 - unable to install update, an error occurred installing IOS 8.1.2. How can I fix this?

Which way are you trying to update? WiFi or iTunes? In either case, I would try restarting/rebooting all devices and then try again.
IF you are using iTunes, eject your iPad, quit iTunes, reboot your computer and reset your iPad by holding down on the sleep and home buttons until the Apple logo appears on the screen. After the iPad starts up, connect to iTunes and try again. You may also want to disable your firewall and antivirus software when you try to update using iTunes. Sometimes those will interfere with the download.
If you are using WiFi, reset the iPad as described above and try again.
If WiFi updating will not work, try using iTunes, if iTunes will not work, try using WiFi.

My iPad 2 shows I have 7 apps that need to be updated and when I go into my App Store it won't pull up anything for my updates how can I fix this????

My iPad 2 shows I have 7 apps that need to be updated and when I go into my App Store it won't pull up anything for my updates how can I fix this????

It seems Apple is having some issues at their end. There have been hundreds of posts on the forum with the same problem.

TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

I have a 3rd gen iPod touch and I downloaded the most recent itunes, ever since I did, only the first song syncs to the ipod. As soon as it gets to the second, it xtill says its syncing. However, nothing happens. How do I fix this?

I have a 3rd gen iPod touch and I downloaded the most recent itunes, ever since I did, only the first song syncs to the ipod. As soon as it gets to the second, it still says its syncing. However, nothing happens. How do I fix this? I have restored and updated the ipod. I have the new iTunes. I have restarted my computer checked the connection and everything.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I cannot import music I bought from another site into iTunes. The files are there but they won't import into Itunes. How can I fix this? Thanks!

I cannot import music I bought from another site into iTunes. The files are there but they won't import into Itunes. How can I fix this? Thanks

What format are they in?
What happens when you try?
Have you tried placing a copy in the Automatically add to iTunes folder?
tt2

My Outlook/iCloud calendar invites to others appear to work on my end and sync with my PC and mobile, but when other people "accept" the invite, it will not populate/add in to their calendar. How can i fix this without turning off iCloud?

My Outlook/iCloud calendar invites to others appear to work on my end and sync with my PC and mobile, but when other people "accept" the invite, it will not populate/add in to their calendar. How can I fix this without turning off iCloud?
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Does anyone know how to fix this?
Thanks!

I am replying to my own post here as I seem to have fixed the problem.
I do have some calendars that are shared. Some of those are shared with users who have time zone support turned on. So i activated time zone support on my iphone, then deleted my icloud subscription. I then signed in to icloud again and voila... problem solved.
It is a weird one as the other calendar views were always fine and when you opened an event that appeared in the wrong day (on list view), the correct date of the event was shown in the information...
one more bug in a complicated system I guess

I am new to iMovies. When I make a video using the mic and camera in my Macbook Pro, the audio and video are not in synch. Very annoying. How can I fix this?

I am new to iMovies. When I make a video using the mic and camera in my Macbook Pro, the audio and video are not in synch. Very annoying. How can I fix this?

DVD drives read the bottom of the disk, not the top. Smooth out the paper & try again.

When I install any theme, the homepage (more specifically Black Google) will not load as hompage. How can I fix this?

When I install any theme, the homepage (more specifically Black Google) will not load as homepage. How can I fix this?

Do a malware check with several malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?

If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?

http://www.apple.com/support/mac/app-store/contact.html?form=account

HT1420 I just bought my cousin's ipod, and I want to update it on my computer. However, it needs authorization from his account to keep all the apps, and he's already authorized it on 5 computers. How can I update this ipod without losing all the apps?

I just bought my cousin's ipod, and I want to update it on my computer. However, it needs authorization from his account to keep all the apps, and he's already authorized it on 5 computers. How can I update this ipod without losing all the apps?

You cannot use someone else's apps without violating the license agreement. The apps are tied to the owner (via Apple ID). The right thing to do would be to update and start fresh.

I recreived an IPOd classic from a friend. When I try to download my Itunes Library it says I don't have access priviledges. How can I fix this?

I received an IPOD classic from a friend. When I try to download my Itunes library it says I do not have access privileges. Help, how can I fix this?

Here is an old post which might help you.
https://discussions.apple.com/message/9644723#9644723

I just bought a used iMac and I'm having problems updating my apps from the app store! it shows that i am signed in, but when trying to update, the email of previous owner shows and i cannot change it! how can i fix this?

how can i change the email from previous owner of the computer to mine?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

I do not have a credit card to purchase in the itunes store. I do have an itunes gift certificate. How can I use this card when I do not have a credit card?

I do not have a credit card to get through to the itunes store. I do have an itunes gift certificate. How do I use this if I cannot get through the ID part to redeem my gift card? Thanks

Hi cstafford84,
Thanks for visiting Apple Support Communities.
If you have not logged in to the iTunes Store before, first follow the steps in this article to create your account without providing a credit card:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/HT2534
Next, use the steps in this article to redeem your gift card:
Redeeming iTunes Gift Cards and download codes
http://support.apple.com/kb/ht1574
All the best,
Jeremy

This month I downloaded the newest version of PAGES. Now when I try to open the documents made with this program it says "You need a newer version of PAGES to open this document." I go to the App Store and says it has downloaded. What to do?

This month I downloaded the newest version of PAGES. The documents I have typed using this App will now not open and the message says-"You need a newer version of PAGES to open this document. Could anyone help me with this please. Thanks.

You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter

When I try to download Mavericks OS from the App store, it says "waiting". The download process doesnt actually start. How can i fix this?

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