When I try to download pdf files, the screen remains gray ... why?

when I try to download pdf files, the screen remains gray ... why?

Remove Adobe plug ins if any.
Macintosh HD > Library > Internet Plug-ins
AdobePDFViewNPAPI.plugin
AdobePDFView.plugin

Similar Messages

  • Why do I get only a black screen when I try to download PDF files?

    Why do I get only a black screen when I try to download PDF files?  I have the latest version of Adobe Reader.
    This problem just started a few weeks ago.
    I am still using Snow Leopard.
    I have tried using Firefox instead of Safari, but still get the black screen.

    The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
    Regards
    TD

  • "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (103:103)" error appear when I try to download pdf file when using Adobe Reader X. Any solution?

    Any pdf file I tried to download the error message appear since I installed Adobe Reader X.

    I have the same problem also but solved with the solution from http://www.brain-cluster.com/blog/orange/2011/03/06/there-problem-adobe-acrobatreader-if-it-running-please-exit-and-try-again

  • When I try open a .pdf file my Adobe Reader 11 only allows the download / save opening the related window and don't show me both options 1) open with ... and 2) save as.... probably someone flagged the choise... always perform this way ....

    When I try open a .pdf file my Adobe Reader 11 only allows the download / save opening the related window and don't show me both options 1) open with ... and 2) save as.... probably someone flagged the choise... always perform this way ....
    Could some one give help and let me know where I can probably find the settings option that allows me to change and switch to previous situation where it was possible to decide time to time how to proceed either opening the file or saving it ??
    Thanks in advance
    David

    What is your operating system?
    Open a PDF from where?  If online, in what browser?

  • Hi I have downloaded Acrobat XI Pro and when I try to convert pdf file to word the message says 'error can't sign in'

    Hi I have downloaded Acrobat XI Pro and when I try to convert pdf file to word the message says 'error can't sign in'?
    Irenedix

    Hi Irenedix,
    If you are using Acrobat you can try the suggestions mentioned above.
    Are you using the Create PDF service from within Reader to create pdf?
    If yes then please check if you are able to login to: https://cloud.acrobat.com/convertpdf  with your Adobe ID and able to convert the document to pdf.
    If yes then within Reader you can try the following:
    Choose Edit > Preferences (Win)
    Click 'Online Services' or 'Adobe Online Services' on the left-hand side
    Sign out of your Adobe ID and sign back in.
    Regards,
    Rave

  • When saving an downloaded pdf-fil, the saved file is corrupt (empty?) and can´t be opened. Happens all the time nowadays, never before. Its a mess. Please advice.

    When saving an downloaded pdf-fil, the saved file is corrupt (empty?) and can´t be opened. Happens all the time nowadays, never before. Its a mess. Please advice.

    Hi Melbus_SE,
    Are you downloading files from your Acrobat.com cloud storage? If so, what browser are you using, and are you on Mac OS or Windows? Has something changed on your system since you were able to download/open PDF files successfully? What version of Acrobat or Reader are you using to open these files?
    Sorry to ask so many questions, but your answers will help us get to the bottom of this issue.
    I look forward to hearing back from you.
    Best,
    Sara

  • Hi, We have an application  built using HTMl 5 and Javascript running on IPad2, iOS5.1 Safari 5.1. When we try to download a file(.pvw file) in that application safari throws "Download failed" error. Please suggest what needs to be done.

    Hi,
    We have an application  built using HTMl 5 and Javascript running on IPad2, iOS5.1 Safari 5.1.
    When a file url is clicked instead of asking for Save or Open or Cancel options, the file gets opened on IPad by default.
    Is this default behaviour which cannot be changed or can it be configured to ask user preference?
    When we try to download a file(.pvw file -> a model file) in the above application, safari throws "Download failed" error.
    Please suggest what needs to be done.
    Regards,
    Pramod

    Safari on an iPad in general does not allow downloading of files. That's a safety precaution in the iOS SDK to keep unauthorized content off of iOS devices. Safari will open from the web site file types that it can handle, but direct downloading isn't normal behavior, and I don't believe the behavior can be changed, though you can try asking in the developer forum, either here or the one to which you have access as a member of Apple's iOS developer program.
    Regards.

  • Im have a problem with my adobe id when i try to covert pdf files.

    Im have a problem with my adobe id when i try to covert pdf files.

    I think your question should go in the ExportPDF forum,
    http://forums.adobe.com/community/exportpdf

  • I am trying to store music for two different iPods on the same computer, against two different Apple IDs. When I try and download content from the Cloud I get an error message?

    I am trying to store music for two different iPods on the same Windows 8 computer, and when I try and download content from the Cloud I get an error message. Is it possible to have two different Apple IDs on the same computer?

    Unfortunately you've discovered too late how important it is to maintain an up-to-date backup of your iTunes library (and all other data of value).  You could, before wiping the drive, have considered making use of a commercial data recovery service that could (albeit at considerable cost) have extracted your library from the hard disk, even if virus infected.
    In the absence of that option, you will need to restore the content of your library from its original sources:
    Depending on your location, you may be able to re-download any iTunes Store purchases that are still available on the Store
    Likewise, most digital purchases from Amazon (including auto-rip copies of purchased CDs) should be available from the Amazon Cloud and via the Amazon Music application - the same may be true of other commercial sources for digital downloads
    Content imported from your CDs will have to imported again
    The specific situation that you describe regarding the music imported from your friend's external HDD suggests that either the source is badly organized and/or originates from a source other than iTunes (other media players may use alternative tags for information like artist, title, album, etc. that are not wholly consistent with how iTunes handle these).  Without details of the issues you're seeing it is difficult to suggest a remedy other than going through the media album-by-album, track-by-track, and correcting the inconsistencies.
    In the absence of a backup or access to the original library data there is no option other than painstakingly recreating your library as described above.  As you do so, you'll now realize how important creating and maintaining backups are - in my case I have at all times three separate duplicates of my library, in two different locations, where none is ever more than a week old compared to the content of my master library.

  • When I try to download a file it disappear in my download box

    When I try to download a file it disappear in my download box

    If you have such problems why dont you try to download a file using a downloader. Let me recommend you one. Try  http://www.mac-downloader.com/

  • I have uninstalled and reinstalled the most current edition of Adobe Reader, including the patch. When I open a PDF file, the screen is first grey, then viewable, but the message "Adobe Reader has stopped working" comes up. How do I remedy this?

    I have uninstalled and reinstalled the most current edition of Adobe Reader (11.9), including the patch. When I open a PDF file, the screen is first grey, then viewable, but then the message "Adobe Reader has stopped working" comes up. How do I remedy this?

    RR,
    One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
    Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
    http://www.recoverytoolbox.com/buy_illustrator.html
    and another similar website,
    http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
    As far as I remember, the former is for Win and the latter for Mac.
    Here are a few pages about struggling with it yourself:
    http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
    http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
    http://kb2.adobe.com/cps/500/cpsid_50032.html
    http://kb2.adobe.com/cps/500/cpsid_50031.html
    http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
    Failing a full recovery, hopefully you have one or more earlier versions and/or bits of artwork saved before it happened.

  • I can not download any files using Safari ? when I choose to download application file the URL include the file name and stop responding. Any help??

    I can not download any files using Safari ? when I choose to download application file the URL include the file name and stop responding. Any help??

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem(s)?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. The Guest login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    *Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • I have Photoshop CS3 which I have used successfully for a number of years.  I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file.  What

    I have Photoshop CS3 which I have used successfully for a number of years.  I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file".  What do I need to do to open my NEF files??  Thanks.

    Thanks for the quick reply, CP
    FYI, the file is a photographic panorama based on several .CR2 photos taken in July, 2012 and processed in CS5's camera RAW/Photoshop.  Beyond the metadata, here are no fonts or text in the file.
    1.  I changed Maximize ...File Capability from "Never" to "Always" and the flattened file saved and loaded OK, though I can't figure why given Adobe's description of this option. "If you work with PSD and PSB files in older versions of Photoshop or applications that don’t support layers, you can add a flattened version of the image to the saved file...".  The file saved in this manner is ~8% larger and is not my preference as a routine since I've TB's of photo files.  By the way, out of thousands of .psd/.psb files, the one being discussed is the first to give me the error.
    2.  I've tried saving/reloading the file on another computer with Win XP Sp3/CS5...again with Maximize Capability OFF.  Same problem.  Turn ON Maximize Capability and it works.  As with the Win 8 machine, Bridge could neither create a thumbnail or read Metadata.
    3.  I've purged the Bridge Cache, made sure there were no old PS page files, reset PS preferences, and disabled my 2 plugins with no change in the problem.  Windows and Adobe progs are all updated.  Saving to a different HDD has no effect.
    The problem occurs on 2 computers (Win XP/Win 8), two versioins of Photoshop (CS5/CS6), and "Maximize" On/Off togles the problem.  My guess it is a bug in PSD processing routines.
    If I can't find a fix, will keep with Maximize ON and deal with the larger files that result...the cost of insurance, I suppose.
    Thanks again

  • When i try to download most of the creative cloud apps, it comes up with an error -2147024546. What does this mean?

    when i try to download most of the creative cloud apps, it comes up with an error -2147024546. What does this mean?

    Nfunchio13 that is fairly unique error.  Unexpected errors like this are typically the result of the firewall settings or security software interfering with the Adobe Creative applications from being downloaded.
    Nfunchio13 what type of networking environment is your computer utilizing?  You can find guidance on how to resolve download errors at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • When i try to download apps from the app store it gives me an error message help!!

    when i try to download apps from the app store it gives me an error message help!!

    Well this is my first time using the support community so I didn't know how it worked. It was giving me the error message 1004. I figured it out though thanks.

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