When I try to download photoshop CC, i'm ask for an application to download it with. What application do I use?
I have tried to download photoshop CC. When I click download, i am asked for an application. What do I use? I cannot figure out how to download this. Please help!
Thank you. I wish it would be in the initial instructions. I finally found the download for the Creative Cloud app.
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when i try to download game with my credit card it is showing not supporting to store why???
Accepted form of payment
http://support.apple.com/kb/HT5552 -
My wife gave me her older ipad. I have reset and removed all data. My Apple ID (Ipod touch) is not an email adress, but when I try to stu up the ipad it asks for my Apple ID, then tells me that for security reasons the Apple ID must be in email format?
Change it to an email address.
-> https://appleid.apple.com/ -
I have never set up a passcode on my iphone 4S but when I try to reset my phone it is asking for a 4 digit passcode. Is there a generic code? Or how do I retrieve an existing/forgotten passcode?
You will need to put your phone in recovery mode and then restore using iTunes.
See here:
http://support.apple.com/kb/HT1808
Note: All user content will be erased. -
When I try to combine two pdf's, it asks for a permission password and says the documents are protected; however, I didn't put any protection/security in the documents. I assume it is a default security under the enhanced security settings of the Acrobat Pro XI which I recently purchased.
Acrobat (Pro or Standard) does not apply a "default" protection. It appears that someone or some other process has applied protection.
Be well... -
Hi All,
When I try to connect to wi-fi, it asks for a password. Then I got this question. If you don't know the password, check with the Wi-Fi network administrator, but how do I find the network administrator.Whomever provides the wi-fi.
To what wi-fi network are trying to connect? -
ive changed my security questions but when I try to make a purchase it still asks me to enter my old questions.. Why is that ?
The new questions show on your account on http://appleid.apple.com ? If they do then try logging out and back into your account on your phone (assuming that is where you are trying to purchase from) and see if the new questions then show on it.
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I bought an ipad2 from a private individual for my wife's birthday. When she tries to update an app, she is asked for the former owner's password, which we do not have. How can I fix this so it asks for her apple password?
If the app was bought with the formers owners Apple ID, you cannot update the app with her ID. Apps belong to the ID that was used to purchase them. The former owner should have erased the iPad before he sold it to you and his ID would not be popping up.
If these were apps that your wife bought, then her ID would be popping up, unless I am missing something. -
hellp??
When you update a previously purchased app you will always be asked for the password for the Apple ID you used to purchase it originally. This can't be changed; once an app is purchased all future updates will have to be authenticated with the password for the original ID. Also, Apple will not merge Apple IDs.
The Apple ID you have in Settings>Store on your phone is for future purchase, not updating past purchases purchased under a different ID. -
When I try to install the Flash update it asks for a password that does not exit and I can't install
When I try to install the flash update I get a request for a password that doesn't exit Please help
Hi,
Are you using Windows machine or Mac machine ?
If you are using a Mac machine, its the Mac OS which is asking for password and not the Adobe Flash Player. Please follow What userid & password do I need to install Flash Player?
- Varun -
Trying to purchase Josh Grobans net download,get a redeem screen asking for gift card or code, I have credit on account also a credit card on file no code
I would suggest contacting itunes support as it tells you to do.
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I have checked and the Adobe Digital Editions is authorized. The library book doesn't expire for another 14 days. These have been the only two suggestions that I have found in other forums. Does anyone have any other suggestions?
I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon. -
my 8 yr old has a ipod touch less than a yr old and i created a apple id and password for it well now i was gonna help her put a app on it and apparently someone else has put 1 on it to and it is asking for both id's what can i do to fix this because i don't know the other id and pass word
Go to Settings>iTunes and App store and sign out of existing account and sign into the one you want.
Note:
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
Can anyone tell me whats wrong?
If you've had it for less than a year, then it's still under warranty. Take it to an Apple store or an authorized service facility. See http://support.apple.com/kb/HT1434
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I restored my ipod to its orginal settings and checked for it to be backed up. When it was done restoring i tried backing it up and it said to enter the password. I didn't know if it was my itunes password or what so i entered several and it said they were all wrong. So which password is it?
Is this the error message that you see?
"Disk cannot be read from or written to" error syncing iPod in iTunes.
If nothing else works, you could try a format of the iPod in Windows. A full format does a check and remap of bad sectors on the iPod hard drive, and you would need to restore the iPod as normal (using the iPod updater) afterward. This can also work when the iPod is recognized by the computer, but not by the updater. It's usually a last ditch troubleshooting effort.
First, put the iPod into forced disk mode.
See: How to put the iPod into disk mode.
On your PC, go "my computer" and right click on the iPod, then choose "format". Ensure the settings are at "default" and that "quick format" is not checked. Now select "format". It will take a while, but when that's finished, restore the iPod using the updater.
If you need to, reset the iPod to exit disk mode.
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