When I try to download the new firefox the box that pops up says "you have chosed to open Firefox setup 4.0... etc. then it only has an option to save file or cancel. There's no option to "run" or "open"... ??

I can't seem to download the new version

Click on Save File. Then click on the Tools menu at the top of the page and click on Downloads. When the file finishes downloading, double click it to being the installation.

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I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

Launch iTunes and click on the click on the store menu item the select authorized this computer.

HT201209 The computer insnt letting me update the new itunes. So i deleted it all and now it ses when i try to download a new one that it cant delet the old itunes ... what could i do

The computer insnt letting me update the new itunes. So i deleted it all and now it ses when i try to download a new one that it cant delet the old itunes ... what could i do

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT1338 i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created.

i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.

You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps.

Ok, when i try to sync my new ipod touch to my computer, it says unable to connect for unknown reasons, and as a benefit, it shows the songs as faded in the list and therefore unplayable. how do i fix this problem?

as stated in the title, i when i try to sync my new ipod touch to my computer it says its unable to connect due to unkown reasons. the music is listed on my touch as there, but faded (minus a selected few songs) and therefore are unplayable. i have no idea where to start, i figured downloading the newest itunes update, however, it no longer shows up when i start it up. confused.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- Try another cable and USB port
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

When i try to download additional garageband sounds, it states that I am not connected to the internet but I am. How can I fix this?

When i try to download additional garageband sounds, it states that I am not connected to the internet but I am. How can I fix this?
I have a new Macbook Pro, OS X 10.9.3 and the latest Garageband that came installed.

However, I can't see any of the new sounds in garageband??
Have you restarted your computer after installing the additional content?
How many drummers do you see, when you select a patch for a Drummer Track?
If the inapt purchase has been installed, you should now be seeing 18 drum patches and not only SoCal:
Also, if you open the "Lesson Store" view, there should be now several free basic guitar and piano lessons available for download.

HT4539 I'm having problems with my iPad I downloaded I downloaded pro for two dollars and now when I try to download other apps in the app store it wAnts to kno my personal card info on free items and won't let me download items I already erase the I down

I'm having problems with my iPad I downloaded I downloaded pro for two dollars and now when I try to download other apps in the app store it wAnts to kno my personal card info on free items and won't let me download items I already erase the I downloadeder pro but I don't kno way to do?

Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?

TS1702 ?Some of my applications have been saying I need the latest version of Adoebe Flash Player. When I try to download it I get the following error message: 'Frame Load interrupted' and the installation stops. Any suggestions

Some of my applications have been saying I need the latest version of Adoebe Flash Player. When I try to download it I get the following error message: 'Frame Load interrupted' and the installation stops. Any suggestions?

You can only use apps downloaded from the App store, not via a browser. There is no Flash for any iOS device including the iPod.

HT4059 While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and

While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and nada! How can i re-download the book?

Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB

When i try to download an app from the app store, i get a message that says "cannot download app at this time. and under the pending app will say waiting.. and if i click the app thats waiting.. help¿¡

hope yu can help!! when i try to download an app from the store, on my iphone 4s..the app goes to waiting, or paused(if i tap on it)
and i get a message that says one of two things; cannot download app at the time, or could not download (ex.) Facebook.app at this time.
any answers??. i really am used to having apps!!
extra info; yes my phone is uptodate with its software- im connected to wifi- and my mac somehow crashed or id just be plugging it into itunes:[

Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next.

When i try to download 'Get album artwork' I receive error alert with (-609) I have tried to download the artwork on the advanced tab, but still no success. My computer runs Windows 7 and the alert appears in my itunes which on my computer.Can you assist?

When i try to download 'Get album artwork' I receive error alert with (-609) I have tried to download the artwork on the advanced tab, but still no success. My computer runs Windows 7 and the alert appears in my itunes which on my computer.Can you assist?

Perhaps try the "Error -609" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

HT201364 When I try to download this I get a message that says I haven't got sufficient space on my startup disk. I have checked my available space on the disc and I have only 3GB free out of 500. I have hardly anything on my mac - how can this be?

When I try to download this I get a message that says I haven't got sufficient space on my startup disk. I have checked my available space on the disc and I have only 3GB free out of 500. I have hardly anything on my mac - how can this be?

Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion's Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

When i try to download Xcode i get the error that it cannot be installed on "macintosh hd"

when i try to download xcode i get the error that it cannot be installed because of "macintosh hd" and me not having os x version 10.8.4!!!
please help me

Correct.
System requirements for XCode is 10.8.4 and above. Since you have 10.7.5 it can't be installed.

I loaded Digital Editions onto a second computer at home. When I try to download a book from the library I get the following error message: E_Act_Not_Ready, License Server Communication. Any suggestions?

I loaded Digital Editions onto a second computer at home. When I try to download a book from the library I get the following error message: E_Act_Not_Ready, License Server Communication. Any suggestions?

Having exact same problem, only it's with a book I've paid for, so it hurts more . Any ideas?

When I try to download Mavericks OS from the App store, it says "waiting". The download process doesnt actually start. How can i fix this?

when I try to download Mavericks OS from the App store, it says "waiting". The download process doesnt actually start. How can i fix this?

- Temporarily disable anti virus software if installed.
- Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading including Mountain Lion.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select Mountain Lion. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

When I try to download the new firefox the box that pops up says "you have chosed to open Firefox setup 4.0... etc. then it only has an option to save file or cancel. There's no option to "run" or "open"... ??

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