When I try to download the new software of ipod touch, it says that it's not conected to the internet, beacause the internet or something like that, and i keep restarting the download but it doesn't download it what can i do ?

my girlfriend hack my ipod (the newest generation) when i was in the shower, my iPod is 4.3.5. i bought a new computer "hp" when i connected my ipod, iTunes pop a new window, that said that i needed to download the new software, I can't downloaded it cuz, the window said that there was an error and it was because the internet and other stuff, then another window came up, and said that if I wanted to download, and upgrade my iPod or erase all and i don't know what to do, cuz i have a lot of songs, and almost my hole life is in there, just kidding, please answer me the fastest that you can.

when i connected my ipod, iTunes pop a new window, that said that i needed to download the new software, I can't downloaded it cuz, the window said that there was an error and it was because the internet and other stuff,
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

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