WHEN I TRY TO DRAG A LIBRARY BOOK FROM MY PUBLIC LIBRARY ACCOUNT I GET A MESSAGE: UNABLE TO DOWNLOAD. ERROR GETTING LICENSE. LICENSE SERVER COMMUNICATION PROBLEM: E_ACT_NOT_READY. WHAT DO I DO?
SEE ABOVE
What does that have to do with Digital Publishing Suite?
We’d love to help but if does have something to do with it, please give us
some details.
Similar Messages
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I don't really know what to do. I download a book from my library and it then goes to my download folder in finder (I have a macbook pro). When I double click on the downloaded book to open, digital editions comes up and then I get the following message
Error getting License. License Server Communication Problem:
E_ACT_NOT_READY
The only option I have at that point is to close the window. My computer is registered/authorized and I have tried everything I can think of but can't get the books to download into adobe digital editions.
Help pleaseI am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon. -
I am getting an error message "Adobe_unable to download, license server communications problem, e_act_not_ready". I have downloaded Adobe Digital Editions and have authenticated the computer, but cannot download a book from the library. What should I do?
Having exact same problem, only it's with a book I've paid for, so it hurts more . Any ideas?
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can't download book. Get the following message. "Error getting license server communication problem MW_ADEPT_CORE_EXPIRED" I have no faith in this type of communication because I have never recieved answers from forums/ wish you could afford a live person
I select a book to read from my library it takes me to digital editions and this message comes up. Has been working for a couple of years but something has happened, maybe I did it but don't and to make it worse there is no one to contact to fix it. Get the following message. "Error getting license server communication problem MW_ADEPT_CORE_EXPIRED" I
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I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY
What does that have to do with Digital Publishing Suite?
We’d love to help but if does have something to do with it, please give us
some details. -
I am using the most recent version of Adobe reader, have uninstalled and reinstalled multiple times to no avail.
How To Change the Authorized Adobe ID
http://www.adobe.com/go/digital-editions-createID
What do you do if your copy of Adobe Digital Editions is authorized with the wrong Adobe ID? This can happen if you’ve started using a different Adobe ID or you somehow messed up the authorization in the past.
If you’re trying to open an ebook when Adobe Digital Editions is authorized with the wrong Adobe ID, you’ll get an error message like: “License fulfilled by a different user” or something similar referencing licensing or authorization.
Important note: If you have some ebooks that do require your current authorization, those will become unreadable if you authorize with a different Adobe ID.
deauthorize
The first thing to do is deauthorize Adobe Digital Editions. This will remove your current authorization.
1. Open Adobe Digital Editions
2. On your keyboard, simultaneously press the Ctrl, Shift, and D buttons (if on Windows) or the Cmd, Shift, and D buttons (if on a Mac)
3. Click the “Deauthorize” button
After this you should close Adobe Digital Editions, and then open it again.
re-authorize
If you’ve followed the steps above, your copy of Adobe Digital Editions is no longer authorized.
Open Adobe Digital Editions
Adobe Digital Editions will behave as if you’ve just installed it, and will prompt you to enter your login information for your Adobe ID. Use the Adobe ID account information that you want to use to authorize Adobe Digital Editions. -
I get message on my Nook "user not activated" when I try to read a borrowed book from the library. Book is there and I can read on my computer but not the Nook. Can read purchased books on Nook.
Please add me to that exact problem on my Nook - Tim
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I have checked and the Adobe Digital Editions is authorized. The library book doesn't expire for another 14 days. These have been the only two suggestions that I have found in other forums. Does anyone have any other suggestions?
I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon. -
When I try to download books I purchased from Kobo I get the following error message: Error getting License. License Server Communication Problem: E IO CANNOT OPEN.
I've spent hundred of dollars on books that I can't get access to! How can I fix this?I've been having the same issue! I've tried uninstalling and reinstalling ADE but that hasn't helped; I've even created a new Adobe ID and that was also a fruitless venture. I haven't yet tried to unauothorize my device, but I am hesitant to do so as it seems that others have tried and have not succeeded. I am desperately caught in the middle of a series and I would love to have access to the new books that I've been trying to download from my library!
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When I try to open my Address Book from Finder, it says :You can't use this version with this version of Mac OS x. I have Address Book 5.0.3 and Mac OS X 10.7.5 What should I do to get my Address Book back???
Unless you deleted Address Book 6, or restored from a backup made before you upgraded to Lion, Address Book 6 should be on your disk somewhere. Try to find it with spotlight or by browsing likely folders with Finder. Also check Trash. If you find other Address Books, using Quick View or Get Info in Finder should show the version number.
Have you ever moved Address Book out of the Applications folder, either before or after you upgraded to Lion?
If you can't figure out how this happened in the first place, I would be worried that other OS X utilities are similarly affected. -
Hi, I bought an e-book in PDF format that uses Adobe DRM. I've created an account on adobe.com and tried downloading the book in Adobe Digital Editions on the Mac (as well as the bookstore's e-reader--logged into my Adobe account--on an Android device).
It tries to download the book but get's the following error:
Error getting License. License Server Communication Problem:
E_ADEPT_DOCUMENT_TYPE_UNKNOWN:
Has anyone come across this? Any guidance would be most appreciated!
Thanks!
TonyPlease refer to the KB article, Public Knowledge Base
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recd following error when attempt to open ebook using ADE 4.0 : "Unable to Download. Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR" iMac 10.8.5 Chrome Version 37.0.2062.124
chat with customer service at book company i purchased file:
"Me: I installed the proper adobe software, adobe digital editions 3.0 (now have updated to 4.0) on my mac running os 10.85 however I am getting the following error code when i try to open the file:
"Error getting License. License Server Communication Problem:
E_LIC_LICENSE_SIGN_ERROR"
Charles P.: Okay, what you need to do unfortunately, is contact Adobe at http://www.adobe.com and they will need to get your license issue resolved.
Charles P.: Is there anything else I can assist you with today?
Me: title of error is Unable to Download
Me: i dont see how that would be an adobe problem?
Charles P.: I understand, but it appears that the reason for the download issue is because of the license error the license is related to the Adobe Digital editions software. I understand how this could be confusing but it's due to the authorization of the ADE software. Adobe would need to correct your account issue with the license
Me: ok but i thought this was a free license from adobe??!! this is just a digital editions reader, right??
Charles P.: That is correct it is a free license but your account has to be associated with one license and yes the Digital edition is a ebook reader that our ebooks use for you to viewWell, just for the halibut I tried opening the book again today and , GLORY BE!, it worked.
Guess it may have taken overnight for Adobe to OK my license to their free ADE software. Also works now using Bluefire app as the reader on my android phone, although it was a pain
to get the book file in the right file folder for bluefire to see it.
I hope that time also heels the issue with all other Error Getting License users.
panman -
Every time I Try to open a document I get: Error getting License. License Server Communication Problem: E_STREAM_ERROR:
do you have a compatible os for the ade version you're trying to use?
ie, what os/what ade version? -
I have followed th steps to back up my itunes library to an external hard drive but when I try to drag the itunes folder to the hard drive it does not let me. Any suggestions?
Go through the below forum with similar issue and follow the process mentioned by "Macjack" in the beginning.
https://discussions.apple.com/thread/4499820 -
i am having trouble downloading books from the library i get a check activation error when using overdrive
Read the user manual that came w/the scanner and/or contact HP Support.
http://support.apple.com/kb/PH14141 OS X Mavericks: Reset the printing system
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
A scanner driver you may wish to consider: VueScan Scanner Software
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