When i try to get a App it asks for my exchange password and im not real sure what that means?

I have a iphone3 and when i try to get a App it is asking for my EXCHANG password and im not sure what that is. Its not my apple account password bc i tried that, someone please help!

Do you have an Exchange Mail account on your phone? "Get an App" - are you referring to downloading from the App Store? That should NOT ask for an Exchange acct password, only your iTunes account password.

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HT201274 We want to reset my daughters ipod but when we go to erase all content and settings it asks for a restriction password and we have no idea what that is noone remembers making one how do we get around this.

We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up. How do we get around this.?

Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities
As Ana said,
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My i phone 4s will let me download free apps but when i try to buy an app it asks for my billing imformation and tells me that the. Imformation i typed in does not mach my bank records. Ive also tried using my wifes. Any ideas

When i try to buy an app from the app store it ask for my billing imformation and when i type everything in it tells me the imformation does not match my bank records. Ive also tried using my wifes card to buy apps and it says the same thing. Any ideas?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information.

I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

In AppStore.app for some reason when I try to update my apps, it asks for the wrong user account than the one that I am logged in with. This makes me unable to update my apps

In AppStore.app for some reason when I try to update my apps, it asks for the wrong user account than the one that I am logged in with. This makes me unable to update my apps

You would have downloaded those apps with the wrong Apple ID then created a new Apple ID which is the on you are on now. This is acting as normal because all content downloaded from the iTunes and App Store is attached to the Apple ID it was downloaded with. To stop this you would delete the apps and redownload them with your current Apple ID you are signed in with.

When I try to update an app I type my apple ID password and a box pops up with "Unknown error."

Help me!
When I try to update an app I type my apple ID password and a box pops up with "Unknown error."
but I can still log into my Apple ID elsewhere, so I know the password is right.

https://discussions.apple.com/message/18434118#18434118

HT3702 I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

I have a new email address which I have had verified, but when I try to update an app it asks for my password with the old email address and always comes back telling me it is an incorrect password.

I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?

Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy

Hello, i have a problem when i want to download an app it asks for my secret question and answer but i forgot it how can i solve this problem please help?

Hello today I wanted to download an app on my ipod touch infact its a game and as usual it asked for my appl id and password so I entered them but next it asked me to enter my passowrd againg and answer the secret question I submited when I first got my Ipod touch, the problem is i cant remember the question neither the answer,so is there a way I can find out what my secret question is and the answer of course I would appreciate youre help.
Fouad

Only you and Apple know your secret question. See if changing the password via email will allow access to your account.. Then you can chnag yur secret question. See:
http://support.apple.com/kb/HE36

I have a credit in the iTunes store but when i try to purchase an app, aim asked for credit card information. How can I use my iTunes account to purchase apps?

I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?

same here but i cant purchase a movie or anything

Hello, I would just like to report the little problem with the apple store. When I try to download an app it loads for about 2 seconds and then it stops downloading! I don't know what's wrong

Hi, when I try to download an application the app stores downloads it for about 2 seconds and then it stops downloading it! I don't know what's wrong?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...
If no joy...Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

HT5312 Where does one go to set up a rescue e mail? I just bought an iPad and when I try to purchase from iTunes iris asking for two security answers and I have forgotten one

Where does one go to set up a rescue email

The procedure is detailed in the article you asked this question from; this is meant to be done when setting up the security questions and not after forgetting the answers to them. If needed, click here, phone Apple, and ask for the Account Security team.
(86386)

When i try to play music on my blackberry curve it says "media is busy" i dont know what that means......how do i fix it without taking the battery out???

Help please
Solved!
Go to Solution.

"Media Busy" Maybe, maybe ur player innitializing the selected track ready to play it. Does it hang on Media busy for a long time?
Strange behaviour like this can be corrected with a reboot. Take battery out whilst your device is still switch ON. Wait 20 seconds or so, then re-inster your battery. Wait throught the reboot (about 5 mins). See if that helps. If not, sorry, cant help any further. A reboot fixes a lot of issues.

Trying to update to firefox 7.0 when press "run" it ask for administrator's password and will not let me go further. Please advise

Download Firefox 7.0 (currently running out of date version)
Click to open file
Click Run to start running file
Ask for Admin password
Will not go further into installing
Please advise.

Once I downloaded the update, I was unable to right click "run as administrator" from the exe file. How I was finally able to update to the newest version was to:
* click the start menu
* click search
* type in firefox
* scroll down to Firefox setup 7.0.1.exe
* right click and select 'run as administrator'
The rest was 'easy as pie'. Hope this helps those that had the same trouble I did.

When I hit 84% downloaded on the free trial download it says down load failed and the learn more tab says the following;"Installation completed though some optional components failed to install correctly. (6)" Not really sure what that means but any help

Not sure what it means but if I can still use it and someone knows how,that would be great.

Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

When i try to get a App it asks for my exchange password and im not real sure what that means?

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