When I try to get mail at my .mac account, I'm told that the server no longer recognizes my password. Resetting my password hasn't helped.

How do I get back into my .mac mail account? I'm told that the server rejects my password. I've reset the password, but still no luck.

What Mac OS version and what Mac? Your post found its way ot a little-viewed forum for Apple products made before 1998. If your equipment is newer than that, we can ask the Hosts to move you to a more active and appropriate forum for your product.

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How do I stop my ipad from referencing an old apple id? My old ID was deleted by an Apple representative months ago. When I try to "update" my ipad it always references my old apple id which I no longer have a password for..help

How do I stop my ipad from referencing an old apple id? My old Apple ID was my old email address. I contacted Apple and it was deleted by an Apple representative months ago. Whenever I try to "update" my ipad (games etc.) it always references my "old apple id" which I no longer have a password for or have any access too..help

Problem is...I do NOT know the password for this "old" apple id. I haven't used this apple id in over 1 year and it "suddenly" started to show up. I can NOT update or down load any updates without knowing the old apple id's password either. I am getting help. I was able to contact tech support and they are in the process of helping me within an email reply to "reset" my password from that old Apple id, in the next 24 hours.
Thank you all for your help! I hope we are able to resolve this issue. Again, it is very odd that my "old" email or original Apple ID decided to appear after such a long span. I will keep you all posted as to how it was resolved when I hear back via an email.

I created a second email account with a password but when I try to get mail for it and I put in password it says login failed. Why? and how do I fix it.

I created second email account ([email protected]) with a Password but when I try to get mail and enter password, it says "Sending of Password did not succeed. Mail server mail.comcast.net responded: login failed". What am I doing wrong?

Have you logged on to the webmail account using a browser and enabled either Pop or Imap forwarding for that email address?
Have you created a mail account in Thunderbird that uses the chosen webmail forwarding option?
Password - make sure caps lock is not switched - it must be the same password you use to access the webmail account.
check:
Tools > account Settings > Server Settings
username = full email address
Please post info:
In Thunderbird
Help > Troubleshooting information
click on 'copy text to clipboard'
paste info in this question
edit /remove all info on fonts and printers.

My email account got hacked so I changed the password and now when I try to get mail it just says operation can not be completed even though I have typed in my new password what do I do?

My email account got hacked so I changed the password and now when I try to get mail it just says operation can not be completed even though I have typed in my new password what do I do?

Can you acces the the account on another device?
Try contacting your email provider.

When i try to do a software update, it finishes and then says that the update cannot be saved because it has probably been corrupted during the download. This has happened a number of times and i do not know why, any help?

When i try to do a software update, it finishes and then says that the update cannot be saved because it has probably been corrupted during the download. This has happened a number of times and i do not know why, any help?

asifmanzoor wrote:
i have 10.7.2, this download is 10.7.5
Are you Downloading it from here > http://support.apple.com/kb/dl1582
asifmanzoor wrote:
yes, i am using wifi
1) Turn your Wi-Fi router OFF... wait 30 seconds... Turn it back ON.
OR...
Do not use Wi-Fi and connect Directly to your Internet via ethernet cable.

I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia.

Please help! I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia. How can I fix this?

Are you using a proxy server to access the net?
Or another cause could be that your router thinks it's in its home country (probably china)
I just don't know how to fix it. There's a way but I don't know enough to advise.
You could try googling your router model and 'wrong country' or keywords like that and see if something comes up.

When i try to make a backup of my iphone, it says here that the backup is corrupt, delete backup and then try again. how do i solve this problem? i cant backup my phone for now

when i try to make a backup of my iphone, it says here that the backup is corrupt, delete backup and then try again. how do i solve this problem? i cant backup my phone for now, i have no idea how you delete backup. please if anyone could help

Using iTunes on your computer, open Preferences (under the leftmost item in iTunes menu). Choose "Devices" on top. Find your backup listed there, highlight it, and select "Delete Backup".

When I try to login on icloud it says problem encountered while connecting to the server?

When I try to login on icloud it says problem encountered while connecting to the server?

Welcome to the Apple Community.
Dropbox isn't the same as iCloud, one won't replace the other.
Have you tried restarting and trying again.

Have same username and password for Apple and iCloud. Main email server is btinternet with different username and password. When I try to share a photo using iCloud email I get message that "email server didn't recognise username/password combo". Help.

I have the same username and password for my Apple account and iCloud. My main email server is btinternet. When I try to share a photo by sending an email by iCloud I get a message "Server doesn't recognize username/password combination". Do I need to login to iCloud with my btinternet password?

Seeing others with same problem I have gone into iPhoto>Preferences>Accounts and changed password to btinternet password. It worked. Thanks.

How do I stop the message "user name or password for iCloud is incorrect" from popping up 2 times in a row when i try to get mail from other accounts? thank you in advance

How do I stop the message "Cannot get mail. The user name or password for iCloud is incorrect" from popping up 2-4 times consecutively every time I choose MAIL on my iPhone 4, 7.1.1 I have to select "OK" 2-4 times each time before I can read other email accounts. I used to have an "@me.com" account which I think was automatically changed to an "@icloud.com account." I opened a new iCloud.com account yesterday because I could not figure out how to get in the old ones. I want to delete the original @me & original iCloud account. When I try to delete the account, they tell me my DOB is wrong. I just want those pop ups to stop. Thanks in advance for your help.

Hi Suzanne,
It sounds like you’re running into a password issue with an older Apple ID that’s setup on your iPhone, which is preventing you from removing an iCloud account from your device. Take a look at the article linked below, it outlines all of the possible ways to change an Apple ID password.
If you forgot your Apple ID password - Apple Support
After you enter your Apple ID, there are three ways you can change your password:
Answer your security questions. Use these steps if you know the answers to your security questions.
Use email authentication. We'll send you an email that you can use to change your password.
Use two-step verification. If you set up two-step verification, you can use it to change your password. You just need your recovery key and a trusted device.
So long,
-Jason

Recently when I try to delete mail on my mac-mini I get the following message: The message "..." could not be moved to the mailbox "Trash - On My Mac" How can I delete mail?

My problem: When I try to delete an email message I get the message - "The message “...” could not be moved to the mailbox “Trash — On My Mac.”
It appear that when I try to delete an email on my mac-mini a copy of the message goes to trash and I can delete it, but the original message stays in my regular list of emails. How do I get my Mail program to return to its normal delete function?

Back up all data. Rebuild the mailbox. Try again to delete the message.

The connection to the server failed pops up when I try to get mail

What do I do to get mail? Every time I try to connect a message comes up that says "the connection to the server failed."

Which ISP - perhaps your settings are incorrect? You could try using SSL &/or change your port # to see if that helps.

When i try to open itunes on my mac a message comes up saying The file "iTunes Library" cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"

When i try to open itunes, a message pops up saying "The file “iTunes Library” cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?." I have tried downloading the newest version of itunes but it still won't open. What should i do?

Update your copy of itunes to the current version.

When I try to open a file with adobe Bridge it will say that the parent application is not active, how can I fix this??

When I try to open a file with Bridge the following message appears:
I already re-installed PS CC and I can open the files trough Photoshop CC but not through bridge.Any advice please??

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

When trying to send photos using iphoto a window comes up and says that email server did'nt recognize user name /password ...what do i do to correct this please marie

hello when I try to send photos using the iphoto a window comes up to tell me that my email server didn't rercognize user name /password how do i correct this .. as i have cganged my email address but i can't get rid of the old one thank you marie

Hi Cody\'sgirl,
If you are having issues emailing photos directly from iPhoto, you may want to double check the email account information that is set in iPhoto. You may find the following article helpful (the section below is about setting up a new account, but it should be the same location to check existing account info):
To set up a Photo Mail account:
Choose iPhoto > Preferences, and then click Accounts.If you’re in full-screen view, move your pointer to the top of the screen to make the menu bar appear.
Click the Add button in the lower-left corner.
Click Email, and then click Add.
Choose your email service provider.If your service provider isn’t listed, choose Other.
Type the requested information.If you use the Mail application included with OS X, some account information might be filled in already. If you’re not sure what to type, contact your service provider.
You can set up more than one Photo Mail account by repeating these steps for each account. When you send an email, you can change the outgoing account by clicking the From pop-up menu and choosing an account.
iPhoto '11: Email your photos
http://support.apple.com/kb/PH2421
Regards,
- Brenden

When I try to get mail at my .mac account, I'm told that the server no longer recognizes my password. Resetting my password hasn't helped.

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