When I try to get onto certain sites (Bath n Body, Toys R us, etc) I get a "The connection was reset" message.

I can get onto the sites through a proxy, but can't order anything. I have done a full Malware scan, added plug ins, disabled block ups, everything I can possibly think of. Please help!

Thanks cor-el, I'll give your suggestions a try next week when I have to log into the bank.
Will let you know how I get on; I just hope I won't have to keep on doing it every time!

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W/ this latest version, getting MANY "the connection was reset" pages, plus VERY VERY VERY slow loading. I'm running Windows 7 on a new Dell. What is up w/ that?

w/ this latest version, getting MANY "the connection was reset" pages, plus VERY VERY VERY slow loading. I'm running Windows 7 on a new Dell. What is up w/ that?
I don't know how else to phrase that. I'm a pretty good user, but after defragging, backing up, and getting rid of a bunch of files that "may" slow down performance of firefox, the fact is, "the connection was reset" comes up five or six times a day--AND the browser is going slow as molasses. I haven't had this much trouble since before I got my new dell.

hello whatagem123, it is never a good idea to stick with outdated versions of firefox just for the sake of addons, as this will put the integrity of your system and your the personal data on it at risk - there are various [https://www.mozilla.org/security/known-vulnerabilities/firefox.html known security vulnerabilities (some of them highly critical)] that were fixed in later versions!
so please [[Update Firefox to the latest version]] & [https://www.mozilla.org/en-US/plugincheck/ update your plugins] (your java plugin has security vulnerabilities that are actively and widely exploited on the web).
afterwards i'd recommend resetting firefox - this will keep your bookmarks and passwords but will get rid of most other customizations. this might well fix both the issues you've described in your question...
[[Reset Firefox – easily fix most problems]]

The connection was reset message only appearing on mozillas support and addons site

I received an error message involving a proxy when i tried going on netflix. I have the add on "media hint" which redirects the proxy through it, so i uninstalled it intending to reinstall hoping that would fix it, but i never even got that far.
When i went to the mozilla add on site, it said the connection was reset while loading the page. It said the same thing on the support forums (im on my phone now). I thought it was an https problem, but the irony is the only sites getting this error message were some mozilla sites. They work fine in other browsers.
I tried every solution i could think of or find on the internet and nothing has worked.

Are you now using a direct connection?
Check the connection settings.
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Do a malware check with several malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I cannot reach checkout on Amazon. I get a Connection Was Reset message

I cannot reach checkout on Amazon. Nor can I move freely to my Account. I have tried signing in with other names and other email addresses but equally unsuccessfully. I have disabled anti virus (Avast) and Windows Firewall, cleaned cookies etc. I have spent some time with both Amazon and my server (PlusNet) trying to resolve this. It also occurs with Internet Explorer and Safari.
The problem lies within my own computer but doesn't seem to effect any other site than Amazon. The Connection Reset message does occur frequently, whether this is normal or not I do not know, but when retried usually goes away when surfing elsewhere
I can access Amazon using a neighbour's computer.

Thank you brinda. I hav eread the article you mention and have again cleared both cache and cookies but to no avail. I am still getting a "The connection was reset" message. Amazon tell me that he fault is with me rather than at their end as otherwise I would not be able to log in on a neighbour's computer.

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I corr

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help

Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

When I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet. How can this be and how do I fix it?

when I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet. How can this be and how do I fix it?

Does the iPod connect to other networks?
Do other device connect?
Did the iPod connect to this network before?
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>GeneralReset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I am having trouble with the cache in bridge. When i open I get a message saying bridge has encountered a problem reading the cache try purging in the central cache to correct the situation. I did that but now when I try to get to the folders where my p

I am having trouble with the cache in bridge. When i open I get a message saying bridge has encountered a problem reading the cache try purging in the central cache to correct the situation. I did that but now when I try to get to the folders where my photos are stored bridge never gets to where I can work. The message appears "building criteria" and I get an endless loop on the lower left panel. How do I correct?

You correct it by leaving Bridge alone until it finishes rebuilding its cache, overnight if necessary.

I keep getting "the connection was reset" etc when logged onto my bank.

When logged on to my bank (business account) and setting up weekly payments I can set up a couple of them but then I get the "the connection was reset" etc error message. If I try to log in again I just keep getting the same message.
Then I have to open up Chrome, log in to the bank, and finish the job with no trouble at all. Generally I prefer to use Firefox; but maybe not for much longer!

Thanks cor-el, I'll give your suggestions a try next week when I have to log into the bank.
Will let you know how I get on; I just hope I won't have to keep on doing it every time!

WHEN I TRY TO GOOGLE SOMETHING, I GET "THE CONNECTION WAS RESET ". WHY?

I CAN GET ON INTERNET FINE, BUT WHEN I TRY TO GOOGLE SOMETHING(OR YAHOO SEARCH) I GET PAGE WITH "THE CONNECTION WAS RESET WHILE LOADING PAGE". THIS HAPPENS ON FIREFOX AND SAFARI. ONLY,NOT ALL THE TIME. SOMETIMES GOOGLE PAGE POPS RIGHT UP. SATELLITE PROVIDER HAS NO CLUE.I AM AT A LOSS.

Welcome to the Apple Discussions!
I do not have any idea what your issue with your Mac could be. What happens if you query MS Bing?
Writing in all capital letters is considered shouting at folks by internet protocol. Most folks here avoid people who shout!
Dah•veed

I cannot upload photos into a web site-no problems with previous versions of firefox or IE(get error message The connection was reset)

I edit a web site set up by Joomla.
I copy & paste text to it and upload photographs.
I have been doing this successfully for months
but starting yesterday adding text is OK but when I try to upload a photo there is a delay of 3-4 minutes and then an error message saying "The connection was reset"

Your plugins list shows two Flash plugins and other outdated plugin(s) with known security and stability risks.
# Shockwave Flash 10.0 r45
# Shockwave Flash 10.1 r53
# Adobe Shockwave for Director Netscape plug-in, version 11.0
# Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
Flash Player uninstall: http://www.adobe.com/go/tn_14157 (this will remove the Firefox Flash plugin and the ActiveX control for IE)
Update the [[Flash]] and [[Shockwave|Shockwave for Director]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
*http://www.adobe.com/shockwave/welcome/
*http://www.adobe.com/downloads/
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Do a malware check with a few malware scan programs. 
You need to use all programs because each detects different malware. 
Make sure that you update each program to get the latest version of the database.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

Getting "The connection was reset" on several sites

I just updated from FF21 to FF22. Immediately after doing so, I was unable to get into my Comcast email, the Google search page, Facebook, and even the Mozilla community. On some of them (such as Google and Facebook) I immediately got:
The connection was reset
The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
On other sites (such as Comcast and Mozilla), I can access their home pages with no problem, but when I go to sign in I get that message. Obviously, I haven't tried every page in my bookmarks, but I've tried enough to know that I've got an inconsistent problem.
I do not have this problem with Internet Explorer or Chrome (in fact, I'm using Chrome right now to access the Mozilla community, which adds yet another dimension to the definition of "irony".)
I've tried, to the best of my limited technological ability, to apply the suggestions given in other threads, with no success. (And I'd really rather not have to reload scores of bookmarked pages individually if I can avoid it!)
I have never had any problems with earlier FF versions (and I think I've been using them since about version 4). Is this a glitch with the new release? Should I go back to 21?

I'm having this exact same problem and the pages linked are not helping. I've tried disabling ipv6 and the prefetch, clearing the cache and cookies, reinstalling, and checking for malware. What gives? I was using Firefox fine until I upgraded.

I am getting thr following erro The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily

When I try to access websites I get error message. Examples are e-bay or microsoft help.
The connection was reset
The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Hi!
Does this occur with other browsers? Is this will all websites you are trying to visit?
Thanks!

When uploading photos to Photobucket or Imgur or select forums either nothing happens at all or I get the "connection was reset" error. I have no problem uploading photos to other forums and FB. Firewall disabled, Spyware Doctor OFF, UAC off. Win 7-64.

I have cleared the cache and history on both IE and firefox. When I try to upload photos to Photobucket, I get "IOException" and when I try to upload photos to paleoplanet (yuku) I get the "The connection was reset" firefox error. I can upload photos to FB and other forums just fine. I tried to use Imgur instead of Photobucket and I get a similar failure.

Hi Trond,
Extremely helpful observations here. Am sure quite some folks will hit this thread!
Regards,
Srikishan

Gargoyle https router logon not working after version 27, when I try and logon it just says the connection was reset. works fine with 27.0.1 must be a bug

I use a Gargoyle quota management router which has web access through https. It works fine with Firefox version 27.0.1 , and has worked for years with no problems. Somewhere after version 27.0.1 a bug was introduced which prooduces the error message "Problem loading page, The connection was reset, The connection to the server was reset while the page was loading" each time I go to the routers address. Reverting to 27.0.1 fixes the problem and it also works fine with Interney Explorer so it is not a firewall problem.

HI techman88,
Thank you for your question. I understand that the password for your router is no longer working in Firefox 27. Please download the new version of Firefox from your working browser and reset the profile.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
WARNING: Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device!
To reset Firefox go to about:support and and click Reset Firefox. However if there is a saved password in this profile you can manage the passwords under Options > Security> Passwords. Please check this out as well.

Most of the time I get The Connection Was Reset. Can someone tell me why this happens?

When I click on Firefox or when browsing or going from one site to the other I get "The connection was reset" then have to click on Try Again.
Can someone tell me why this is happening?
Thank you.
THE CONNECTION WAS RESET again this morning. I even get this message when I click on the Firefox Icon to get on the net. When for example I download something then it returns me to their site I get The Connection Was Reset. When I uninstall a program and it sends to to their site in order to answer as to why I am uninstalling their program then I get The Connection Was Reset.
Every time this happens I have to click on Try Again and find this to be annoying.
This does not happen once or twice a week, it happen ALL THE TIME.
This morning I went to Safe Mode and followed the instructions on INTERRUPTED OR RESET CONNECTION which tells us what to do but this did not work either.
Would be great if someone was able to let me know what to do in order to prevent this message appearing all the time.

Do not know how to delete this reply. I replied instead of editing my question. I have edited the above now.

When I try to get onto certain sites (Bath n Body, Toys R us, etc) I get a "The connection was reset" message.

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