When I try to go to itunes store itunes shuts down?

When I have itunes open and I try to go to the itunes store home page windows shuts itunes down? any idea what is causing this or how to fix?  I remember a long time ago when I downloaded an update for itunes my cd/dvd drive would not work so someone gave me some instructions on going into the device manager and changing some setting which worked for the dvd drive but now everytime I try to go to the itunes strore it shuts down...

Hi cliffdog14,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots. 
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Cheers,
- Judy

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