When i try to import a .mov file, it only imports audio

when i try to import a .mov file, it only imports audio - what cani do to fix? windows media player plays it fine

Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
The Help-and-Tutorials page http://forums.adobe.com/thread/1275830 may help

Similar Messages

Error 8062 when I try to copy or move files on my macbook: "This operation could not be completed because an unexpected error occurred (error code -8062)". Can even not install new software now!!

Since a few days when I try to copy or move files on my macbook, I often get an error message saying "This operation could not be completed because an unexpected error occured (error code -8062)". And then it just quits the copy or move.
I searched a lot on the internet, but only found solutions for cases you cannot empty the trash due to this issue.
I tried those solutions for my trash and that helped after some trying.
However, I still have the problem with copying and moving files.
I even cannot install new software now, as it has to copy itself to the programs-directory, and gives the same error-message.
Who can help me??
Cannot seem to find any info on it on the support-forums or elsewhere.
My user-account is administrator, I use a 13" Macbook Aluminium (Late 2008). Mac OS X 10.6.8 CPU 2Ghz Intel Core Duo, RAM: 4GB 1067 MHz DDR3.
Any help would be greatly appreciated...
Otto

Tips I received so far (thanks to A-Mac via Twitter http://www.a-mac.nl and Remco Kalf http://www.remcokalf.nl/)
- make sure you have at least 10% of your harddisk in free space (I had only 5%).
- do a PRAM-reset (http://support.apple.com/kb/ht1379)
- perform a hardware test (http://support.apple.com/kb/HT1509)
- make a complete backup (with for example Carbone Clone Copier, see http://www.bombich.com/)
- after complete backup: use diskwarrior (boot from Diskwarrior DVD, first perform diagnostics, then perform "Rebuild" which rebuilds your file directory).
So far I only cleared up some space on my HD, and already the problem occurs less.
Still, I will go through the other tips too.
(will post progress)

XP hangs when I try to play a .mov file

Windows XP consistently hangs when I try to play a .mov file using QuickTime 7.4.1. There is no way to regain control of the system without powering off the computer. I've seen a number of postings indicating that people who have RAID disk systems are having similar problems, but I have an ordinary EIDE drive. Also, my .mov files are typically small (less than 40 MB). Device manager shows that all devices are working, and I've made sure that I have the latest graphics and sound drivers installed. Any suggestions will be appreciated.

Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
The Help-and-Tutorials page http://forums.adobe.com/thread/1275830 may help

Compressor shuts down when I try to load a mov file.

I am trying to make a DVD. I have edited the film in FCP and now want to put it on to DVD but I must use Compressor, the file is about 500meg, about three minutes long. When I set Compressor to do a DVD for me and attempt to load the mov file it closers down with the message as per image. I have the help but to no avail. Is there anyone out there that can put some light on it forme please

Earlier versions of FCP aren't compatible with the newest version of Compressor. From your screen shot, it appears your project is in one of those earlier (and highly coveted) versions. Try exporting a self-contained QT movie from your FCP project and then bring that file into Compressor.
Good luck.
Russ

All of a sudden when I try to add footage to my sequence only the audio will go in.

This was not happening last week on the same project, I was pretty well into it when this stared.
I've tried everything I can think of, restarting everything, trying footage from other jobs, making a new project, new sequence. The video layers are not locked . . . but every time the audio comes in and I get the circle with the cross through it for the video. I'm on PPro version 7.2.1. for Mac. All I can think to do is re-install.

Did you source patch the video track?
Adobe Premiere Pro Help | Source patching and track targeting

How can I import a movie into iMovie 09 from a hard drive? The movie will open and play in idvd but breaks into separate files that can't be downloaded when I try to import. Can it be done?

How can I import a movie into iMovie 09 from a hard drive? The movie will open and play in idvd but breaks into separate files that can't be downloaded when I try to import. Can it be done? I am trying to create a disc of player highlights for a collegiate coach, and I am using movie files downloaded to my hard drive from a DVD created on a PC.

No unfortunately it won't open in quicktime either. It does the same thing that Imovie does, separates it into two file folders audio and video, and if i select video it opens to reveal 8 files that cannot be selected. VIDEO_TS.BUP, VIDEO_TS.IFO, VIDEO_TS.VOB,VTS_01_0.BUP, VTS_01_0.IFO, VTS_01_1.VOB, VTS_01_2.VB, VTS_01_3.VOB. All of which cannot be opened or selected.
Opening it in Idvd and folllowing your suggestion works and I get a format code of NTSC. Is that the same? Thank you for your time and response.
CaCanuck

I am trying to edit a home movie on iMovies but when I try to download the movie from a dvd a message comes up saying there are no importable files. The DVD is the last in a series of 5 and the others have downloaded without any difficulty.Help?

I am trying to edit a home movie on iMovies on a mac book air. The movie is on a dvd but when I try to import the movie onto iMovies I get a message saying there are no importable files. I've downloaded the macx converter software but I can't seem to download the movie into that either.

Chris , thanks for the prompt reply. The dvd was produced by a third party that I found on line . I had a number of old mini digital video cassettes from a Sony Handycam. I can play the DVD's on my laptop but I can't edit them on iMovies to delete a lot of the rubbish on them. I have five DVD's and three downloaded without any problem but the last two are according to iMovies non importable.

When I try to import mov files into iMovie'08 (7.1.4) the files are greyed out. Any suggestions?

When I try to import mov files into iMovie '08 (7.1.4) the files are greyed out. Any suggestions?

Hi Appleman - thanks for your guidance.
OK RealTime Inspector: Dimensions of my clips - as I don't know which bit this is I will list everything under Inspector, including Format:
00117
00117
33.30
Format:MPEG-4 Video, 1280 x 720 millions
AAC, 2channels, 44100Hz
FPS29.97
Data Size2.57GB
Data Rate 10.20 Mbits/s
Current size 1280 x 720 pixels (Actual)
And re the types of tracks you mention that iMovie '08 can't import, I don't much about film clips so haven't yet made sense of this, tho I do see that the clips are organised into chapters, so presumably this is 'chapter tracks'?
Thanks - I'll await your further instructions :-)

IMovie Crashes When I Try To Import Video Files

When I try to import a video from the desktop to iMovie, it doesn't work. It starts importing but the time remaining is nothing and the progress bar does not fill up at all. Someone please help!

Hi
iMovie is very picky in what Video-Codecs it can work with.
What Codec's Your movies in ?
.mov, .wmv, .mp4 etc are NO CODEC's - but just sort of Container's. Open the video file with QuickTime-player then open Inspector [cmd+I] and read
Video format (Codec) : nnnnnnnnnn
frame rate : yyyyyyyyyy
What does they say ?
Yours Bengt W

When i try to import from itunes into FCP 7 i get error, file error; 39 files recognized,0 access denied 243 unknown

When i try to import from itunes into FCP 7 i get error, file error; 39 files recognized,0 access denied 243 unknown

Be careful, FCP is an open system which is great, but it allows you to work with formats that are not completely compatible with fcp and can cause serious problems down the road. You can check the formats of all audio files brought into fcp by selecting them in the browser and hitting command-9, Use compressor to convert all audio files to 48k 16 bit aiffs before importing to fcp. There's a preset for this format in the apple presets. You mention video files. The same thing holds. In particular, avoid bringing in h264 quicktime movies. Convert to an fcp friendly format like prores using compressor.

Recently purchased a Sony A99 and when i try to import video to I movie 08 it keeps crashing, anyway to fix?

Recently purchased a Sony A99 and when i try to import video to I movie 08 it keeps crashing, anyway to fix?
Regrds

I'm not familiar with either your camera or iMovie 8 but you have a very recent camera and a very old version of iMovie so i'm not too surprinsed that there are incompatiibility problems.
What format are the video files from your camera? (If its AVCHD I'm not sure this wasn't even invented when iMovie 8 came out.)
Are you are trying to import directly from the camera into iMovie?
You may have to copy the directory from your camera to your hard disk with the finder and then convert the clips into a format accepted by iMovie 8.
What Mac do you have?
If you can I would advise updating to iMovie 9 - this requires iLife '11 and Snow Leopard or later (and for AVCHD a Core2Duo processor or later)
Geoff.

I have Lightroom 4 and a new 70D camera and when I try to important my photos Lightroom says it doesn't recognize my CR2 files. I have downloaded plugin for the camera, but it still doesn't work. Can you help?

I have Lightroom 4 and a new 70D camera and when I try to important my photos Lightroom says it doesn't recognize my CR2 files. Can someone help? I have downloaded 8.3 from Adobe, but still doesn't work?

Lightroom doesn't use the Camera Raw plug-in. All of the Camera Raw technology is part of the Lightroom program. You will either have to upgrade to Lightroom 5 or use the DNG converter to create digital negative copies that can be used with Lightroom 4.

Starting in 2015 I get the following error when I try to import my photos. "The following files were not imported because they could not be read" -DSC8416.NEF I've been importing the same type of photos with no errors then 2015 came along and now I can

Starting in 2015 I get the following error when I try to import my photos. "The following files were not imported because they could not be read" -DSC8416.NEF I've been importing the same type of photos with no errors then 2015 came along and now I can no longer import.

The error message is misleading, the problem is that you need WRITE privileges added to the destination directory tree.
Assuming you are using the "date" structure that LR defaults to, find the directory that contains the 2014 folder (the one that works) and add WRITE rights to the parent of "2014".
While you are there, if you want, add "2015" folder to beside "2014" and add READ and WRITE rights to that new directory.

When I try to import pictures from media card to iPhoto, I'm getting the error 'The following file could not be imported. The file is in an unrecognized format.' The file is a jpeg and I've never had this problem before.

When I try to import pictures from media card to iPhoto, I'm getting the error 'The following file could not be imported. The file is in an unrecognized format.' The file is a jpeg and I've never had this problem before.

What version of iPhoto?
What colour profile is the shot?
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

When I try to import .olm files from my external hard drive back up, where do they go? It says on different forums they go to the "on my computer" folder but they are not there

When I try to import .olm files from my external hard drive back up, where do they go? It says on different forums they go to the "on my computer" folder but they are not there.
I go through all the instructions but then my emails do not appear. I'm starting to panic a bit!

You might want to try asking on the MS Office Outlook forum - http://answers.microsoft.com/en-us/mac/forum/macoutlook - since those are Outlook files.
Also note which method you're using to create a backup.
Clinton

When i try to import a .mov file, it only imports audio

Similar Messages

Maybe you are looking for