When I try to install add-ons it tells me I need Firefox but I have Firefox Home installed on my iPhone already.
I'm in a loop- I open Firefox Home and click on add-ons and get a pop-up telling me I need to install Firefox. Clicking on that link gives me a link to download Firefox Home. Wassup?
"Firefox Home" for iPhone is not a web browser. The Firefox extensions are for the Windows, Mac, Linux desktop versions of Firefox and some can work on Android version.
http://www.mozilla.org/en-US/mobile/home/faq/
Firefox Home is a free application that lets you have access to your Firefox desktop history, bookmarks and open tabs on your iPhone.
Does this mean Firefox will be available on the iPhone?
No. We do not have plans to ship the full Firefox browser for the iPhone. Due to constraints with the OS environment and distribution, we cannot provide users Firefox for the iPhone.
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. I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions?
Hello Alexdad,
We've an article that can help get your iPod Nano working with your computer.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen -
When I go to Options/Add-ons, Firefox crashes & closes. I have tried uninstalling & reinstalling FF, also opening in safe mode, disabling all add-ons, and then just enabling those I thought I needed to use FF - Adobe, Adobe Flash, Java, BitDefender.
You should still have the older version of Firefox (the beta installs alongside the older version). Check under add/remove programs. If you do, just locate the .exe in program files under Mozilla, and create a shortcut.
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Can't install add-ons because cannot modify the needed file
This happening on a Mac with Firefox 4. I tried many plugins and had the same problem trying to install everyone. I was able to download personas with no problem. My Mac is up to date with all the latest software. Using 4.0.1 Firefox which appears to be up to date. With the previous version of Firefox I had no problem downloading plugins.
Simply create a *NEW* profile with Profile Manager for Firefox using this flag
'''''/Applications/Firefox.app/Contents/MacOS/firefox-bin -profilemanager'''''
this is from the Mozilla KB http://url.thoh.us/ry4I6b -
So I recently was like signed out of my iTunes account on my iPhone. Now when I try to sign it and let's me and all but when I click to download something it tells me I need to sign in and provide my credit card number and the security code. When I do all that it says the security code is invalid and won't let me download anything. Can someone tell me what to do?
Hello
I am having the same issue, I now my card number as well as the security code is valid so i am not sure what the issue is...CAN SOMEONE PLEASE HELP US?! -
I currently have mac os x version 10.5.8 when i click on software update it tells me no updates. when i try to download new itunes it says i need an update
If you have a PowerPC iMac, give up.
If you have an Intel Mac, phone the online Apple Store and order Mac OS X 10.6 on DVD.
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HT204266 When I try to download an app, it tells me it needs an O-S4 where do I get that from?
Whenever I go to download an app, for some of the apps, it says it needs a S-O4 or 5 for it to work. What does that mean?
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Sign in or activation errors
Mylenium -
Having emailed myself a gift voucher, I can't redeem the code
Everytime I try via the email link, it keeps telling me I need to have Itunes
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re-install because of earlier problems, most current version. Usual plugins, all up to date.
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.
If this hasn't helped then also delete possible addons.json and addons.sqlite files.
You can reset all prefs to have a fresh start and delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) -
I installed an add-on that would allow me to change the content of the context menu. It works like a charm and I want to make a donation to the person who developed it, but I can't remember its name and I don't know how to find a list of the add-ons that I have installed. I've checked the lists that appear when you go to the Add-ons Manager under Extensions, Appearance, and Plugins, but it isn't there. Any help would be very much appreciated.
You're welcome. Could you mark the problem as solved, that along with the comment you already made helps other users with similar problems find aspects of Firefox and try things out for themselves, Thanks.
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Can't install add-ons or remove old ones
Hello,
I've done a fair few re-installs on my OSX and I'm now running 10.9.5 with Firefox 33, however every time I reinstalled, I copied over my profiles folder to have the saved passwords, history and add-ons already setup.
Recently something strange has been going on, I can't install an add-on, it installs but even after a restart it says it will be isntalled after restart.
I can't delete one, same thing as above, so I had to delete majority of them manually.
Every time I load firefox, it checks for add on compatability, which it didn't do before.
Is this some sort of a permissions issue or? I'd do a fresh install however I need to retrieve my passwords and browsing history first, and only way I know how to do that is with a plugin.
Any help would be appreciated!It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.
If this hasn't helped then also delete possible addons.json and addons.sqlite files.
You can reset all prefs to have a fresh start and delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) -
downloaded Firefox onto friends' laptop last night. Found it necessary to place two websites in the (afore-mentioned) "Exceptions" category. shut down/re-booted three-four times over the next few hours before shutting down the laptop and going to bed. Booted up this am and, WHOA!-suddenly my menu/toolbars have new, undesired toolbars(?) search boxes(?): the search box, if I remember right, was labeled "My Web Search sponsored by iwon!" Whilst eliminating the intruders I became aware that by some unknown means I had fetched up on some webpage I've never heard of and had no reason to go to-( the very top of my display (above the menu and address bar) read: 'reason upgrade Search' (separated by a line symbol I can't reproduce here), then 'Musician's Friend' ....HUH? (feeling like Dorothy w/o a tornado transport). So I finish getting rid of the invaders and check out my History to try to figure out how I wound up at this website. my history indicates the last site I visited before going to bed, then 'aclk' (www.google/aclk? followed by a string of mixed symbols letters etc. Then 'redirect' (www.rkdms.com/redirect?c=....and a string of numbers and letters. Then the website"reason upgrade Search (?) Musician's Friend " then 'redirect.jhtml' (www.search.mywebsearch.com/mywe.........) Them 'Firefox Web Browser& Thunder....' still no clue how or why I wound up at that site..didn't go there, (not of my volition, anyways!!) so im checking my security settings and in Tools>options>Security>advanced> in the "Exceptions" category of "Warn me when sites try to install add-ons" is a website I've never heard of (getpersonas.com) and DID NOT enter!!!!!!!.Need to know how this could happen, how to prevent recurrence and how hard should I hit the panic button because right now I'm totally freaked!
== todayThese prefs get set to an empty String once the sites have been added to the whitelist if the pref is not empty if you open the exception window.
Tools > Options > Security : "Warn me when sites try to install add-ons": Exceptions
You can reset these prefs on the about:config page.
xpinstall.whitelist.add - addons.mozilla.org
xpinstall.whitelist.add.36 - getpersonas.com
To open the ''about:config'' page, type '''about:config''' in the location (address) bar and press the Enter key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page. -
Another way to install Add-ons (updated)
Hi everyone,
Just wanted to let you know that we just provided another way to install Add-ons, this is primarily if you encounter an install problem when using the Creative Cloud desktop app, then we now have an alternative way to install. We have also made it more discoverable. You can now find it in 2 places:
1. In My Add-ons (Click on "Install issues?" and if the Add-on is compatible with CS6 and you want to use it specifically for CS6 now you can! Just click the blue text "Install for CS6" which will take you to a direct download for use with Adobe Extension Manager CS6.
2. In the Where to find it section after you have acquired a product. Look at the "Install another way" section for details.
We also have a new troubleshooting check list.
It's not as slick as using the Creative Cloud Desktop app but it should work.
Clicking Download Add-on for that Add-on downloads a zxp file. You need to have Adobe Extension Manager installed to then unpack the zxp.
Please read the Where to find it section of that Add-ons for next steps once the Add-on has been installed via Extension Manager and please ensure you are using the compatible version of Extension Manager for that Add-on, so for instance if it's for CC or CC 2014 apps you need Extension Manager 7.2 or later. If it's for CS6 you would need Extension Manager CS6, there are links on the page to download Extension Manager.
Here's download links for Extension Manager
Download Adobe Extension Manager
If you already have Extension Manager CC you can also get a small update to Extension Manager CC 7.2 which works with CC and CC 2014 release here.
We hope you like this new alternative installation method. See below for a screenshot.
Update (July 29): You can now get access to install via Extension Manager in My Add-ons.
If you are having trouble
If the Add-onI'm running OSX 10.6.9 on a MBP 15", dooming me to be very selective width CC vs CS6 installations. The Cloud app does not run on my OS, as far as I know, so I try to install via Extension Manager CC. Which apparently goes fine, but my (compatible, yes) purchased and presumably installed Lightroom 4 presets do not show up in Lightrrom, exactly as for this fellow:
I am unable to see the add-on I installed through extension manager in Lightroom
How come the installation procedure has to suck that much for the lot of us who havent the latest shining hardware/software ?!?
REALLY, REALLY annoying! Frustrating! -
We received the screen to install ad block plus 1.3.9 and Garmin Commun 2.9.3.1. Both installed and then we were prompted to restart Firefox. Clicked on the restart firefox button and firefox restarted. Now each time we click Firefox, the same screen appears with a long list of Java stuff. What do we need to do so that this screen doesn't appear?
forget that. do this: Close Firefox -> Start Firefox in Safe Mode by Holding down the SHIFT key while starting Firefox -> Safe Mode window appears -> click "Continue in Safe Mode"
-> Update Firefox to the latest version by going to Help Menu -> About Firefox -> click Check for Updates -> if an updated version is found then download the latest version and install it. After that follow these steps:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars
-> go Tools Menu -> Clear Recent History -> ''Time range to clear: '''select EVERYTHING''''' -> click Details (small arrow) button -> place Checkmarks on ALL Options -> click "Clear Now"
-> go to Tools Menu -> Options -> General -> ''When Firefox starts : '''select "Show My Home Page"''''' -> Type the address of the website which you want to be your HomePage e.g. http:www.google.com -> place Checkmark on "Show the Downloads window when downloading a file" -> select Radio Button option2 "Always ask me where to save files"
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows
2) Load images automatically
3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> ''Firefox will: '''select "Use custom settings for history"''''' -> Remove Checkmark from "Permanent Private Browsing mode" -> place CHECKMARKS on:
1) Remember my Browsing History
2) Remember Download History
3) Remember Search History
4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons
2) Block reported attack sites
3) Block reported web forgeries
4) Remember Passwords for sites
-> Click OK on Options window
-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select All Unwanted Search Engines and click Remove -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.
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