When I try to install Creative Cloud, it tells me Installer failed to initialize. How can I fix this?

I had an issue with my Dell laptop and everytime i had opened Photoshop it would freeze and crash my computer. I had to recover my computer almost a month, and now when I try to redownload photoshop and creative cloud it tells me the same error message. Any ideas how I can properly download Creative Cloud?

Hi Jascam,
Please refer to the help document below to fix the issue:
Error: "Installer failed to initialize" | Windows
Regards,
Sheena

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