When I try to install iTunes, I get an error message that Apple Application Support is required.

When I try to install iTunes on my Windows 7 PC, I get an error message that Apple application support is needed. What do I need to do?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Application Support won't install normally. You could try this approach first.
tt2

Similar Messages

  • When I try to install itunes I get an error message that says "Canot access internet conection \."  Can someone please tell me what's wrong?  My internet connection is working.

    When I try to install itunes I get an error message that says "Cannot access internet connection \."  Can someone please tell what this means?
    My internet connection is working.

    Okay. We'll try a different utility.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT1349 I have installed and uninstalled iTunes on multiple occasions, but keep getting the error message that "Apple Application Support is required to run iTunes ..... Error 2 (Windows Error 2)".  Can't find any useful solution.  Can anyone help?  Pleeee

    I have instlled and uninstalled iTunes on multiple occasions but iTunes fails to start with message "Apple Application support is required to run iTunes .......... Error 2 (Windows error 2)".  Most most frustrating.  Can anyone help, pleeeeeeease!!

    iTunes "Apple Application Support is required... Error 2" and possible fix.
    Hi Redgilly (and others).
    I just resolved this on Win Vista (should apply equally for Win7 too). Please uninstall iTunes before proceeding though. I'll walk you through the process I followed, if you like you can jump straight to the Solution section.
    Problems:
    The initial error during the installation of iTunes was:
    An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b 3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x8007054F
    The error (after installing iTunes) when trying to run iTunes was:
    Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
    After trying various fixes around the forums I came across this MSKB article, which relates to the first installation error:
    http://support.microsoft.com/kb/2688946
    This lead me to trying to install MS Visual C++ but I received the following error trying to install that:
    Error 1935.An error occurred during the installation of assembly ‘Microsoft.VC80.ATL,type=”win32”,version=”8.0.50727.762”,publicKeyToken=”1fc8b3 b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. Assembly interface: IassemblyCacheItem, function: Commit, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
    Note: The installation of VC++ rolls back when it fails.
    Solution:
    Through this error I found this MSKB article:
    http://support.microsoft.com/kb/946414
    The Automated MS "Fix It" msi package didn’t work.
    Note: Please backup your registry first (see the above MSKB article for instructions).
    I opened the registry and (as instructed in the MSKB article) deleted the following keys:
    HKEY_LOCAL_MACHINE\COMPONENTS\
    PendingXmlIdentifier
    NextQueueEntryIndex
    AdvancedInstallersNeedResolving
    Reboot and reinstall iTunes.
    I hope this helps.

  • TS3694 when i try to open itunes i get an error message R6034-An application has made an attempt to load the C runtime library incorrectly

    When I try to open itunes I get the following message: Itunes error R6034 An application has made an attempt to load runtime library incorrectly. An help greatfully received. I have also attemted to reload itunes to no avail.

    Hey Sheribabe,
    Thanks for the question. I understand you are experiencing issues when connecting your iPad. Let’s troubleshoot your iTunes installation by completely removing and reinstalling iTunes and all related components:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Thanks,
    Matt M.

  • When I attempt to install iTunes I get an error message about Apple Support Service needed to run iTunes.

    What is Apple Support Services and where can I get it so I might download iTunes?

    Apple Support Services
    What's the precise text of the message, please? (There's an Apple Mobile Device Service, and Apple Mobile Device Support, and Apple Application Support ... so it's not clear what you might be having trouble with at the moment.)

  • When I try to install Itunes I get the error message r6034

    after I installed the newest update for windows itunes an error message of r6034 came up

    Sorry to hear that
    Hopefully this article will assist you:
    ≈≈≈≈≈≈≈≈
    http://support.apple.com/kb/TS5376
    ≈≈≈≈≈≈≈≈
    Please do reply with results/questions.

  • When I try to install Itunes, I get this error: (translated from Norwegian) There was a network error while trying to read from the file: C: \ windows \ installer \ iTunes.msi I have tried many times to reinstall, but nothing helps, please help me.

    When I try to install Itunes, I get this error: (translated from Norwegian) There was a network error while trying to read from the file: C: \ windows \ installer \ iTunes.msi I have tried many times to reinstall, but nothing helps, please help me.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT1926 I have just updated itunes on my pc (widows XP) to the latest version. When I try to open it i get an error message saying the application failed to start because MSVCR80.dll could not be found. Not sure how to resolve this. Have tried to reinstall

    I have just updated itunes on my pc (windows XP) to the latest version. When I try to open it I get an error message saying the application failed to start because MSVCR80.dll was not found< Have tried reinstalling with no luck. Any ideas?

    try removing all itunes and all other apple program
    follow this link for more info. http://support.apple.com/kb/HT1923
    reboot ur window after uninstalling
    after that download the latest itunes setup and install.

  • TS5376 Every time I try to install Itunes I get an error message saying it is unable to start services and to verify that I have sufficient privileges.  I am the administrator.  I have tried everything I can think of.

    Every time I try to install Itunes I get an error message saying it is unable to start services and to verify that I have sufficient privileges.  I am the administrator.  I have tried everything I can think of.  When I click the ingore option it doesn't install corectly and I get a message saying MSVCR80.dll file is missing.

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • When I try to open iTunes, I get this error message: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item. I get a different error message if I try to uninstall it.

    When I try to open iTunes, I get this error message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I've been able to uninstall all Apple products except iTunes as I get this error message: "The Installer has insufficent privileges to modify this file: C:\Program Files\i Tunes\Acknowledgments.rtf." I've had the iTunes on my laptop for a year and a half with no problems until now.

    Any suggestions please?

  • Hi, just tried to upgrade to 11.2 but now when I try to open itunes I get an error message saying "the procedure entry point ADiAdID_acquirematchslotifnecessary could not be located in the dynamic link library iAdCore.dll". Any suggestions?

    Hi, just tried to upgrade to 11.2 but now when I try to open itunes I get an error message saying "the procedure entry point ADiAdID_acquirematchslotifnecessary could not be located in the dynamic link library iAdCore.dll". Any suggestions for a non techy person?

    See Troubleshooting issues with iTunes for Windows updates.
    Try the repair tip in the third box first.
    tt2

  • Every time I try to run iTunes I get an error message sayinh: An application has made an attempt to load the C runtime incorrectly. What does this mean

    Every time I try to run iTunes I get an error message sayinh: An application has made an attempt to load the C runtime incorrectly. What does this mean

    Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
    http://www.apple.com/itunes/download/
    (The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
    Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
    If you still have the same error messages cropping up, then try the procedures from the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • When I try to open Firefox, I get an error message that begins "The procedure entry point ?CreateDrawTargetForCairoSurface@Factory...could not be located..."

    When I try to open Firefox, I get an error message that reads "The procedure entry point ?CreateDrawTargetForCairoSurface@Factory@gfx@mozilla@@SA?AV?$TemporaryRef@VDrawTarget@gfx@mozilla@@@3@PAU_cairo_surface@@ABUIntSize@23@@Z could not be located in the dynamic link library gkmedias.dll.
    My only option is to click okay in the Error Message Box, but Firefox will not open then.

    Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
    *(32 bit Windows) C:\Program Files\Mozilla Firefox\
    *(64 bit Windows) C:\Program Files (x86)\Mozilla Firefox\
    *http://kb.mozillazine.org/Installation_directory
    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 17.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
    *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
    Try to disable hardware acceleration in Firefox.
    *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    *https://hacks.mozilla.org/2010/09/hardware-acceleration/

  • When I try to open editor I get an error message that I am not connected to the internet (which I am) or my computer clock is set incorrectly (which it is not).

    When I try to open editor I get an error message that I am not connected to the internet (which I am) or my computer clock is set incorrectly (which it is not).

    This is normally to do with activation. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
    1. Adobe Photoshop Elements
    2. Serial number issues or activating my product
    3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
    It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Ensure you have your serial number.
    Click here to get help now Contact Customer Care

  • When I tried to update ITunes I get an error message that MSVCR80.dll is missing from my computer. How can I fix this?

    When I tried to update Itunes I get an error message that MSVCR80.dll is not available? How can I fix this? I am unable to update my iphone and Ipod. I can not open Itunes.

    Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
    (98954)

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