When I try to install my CC apps the progress gets stuck
I am a Cloud Memeber and I had no problem installing any of the apps using Adobe Application Manager. Recently, I upgraded my PC to Windows 7 and I have not been able to install any applications from Adobe Application Manager. I downloads the app, it either gives a message Waiting on Install.... or it sits there at 2% installed for hours. I have tried rebooting my system, reinstalling Adobe Application Manager, and I tried installing the trail verison as recommanded in another forum, but nothing works. Basically, I am paying for a service that does not work.
I was all excited today reading that the new applications had been released to Creative Cloud.
I logged into the creative cloud website, which triggered an update to my Adobe Application Manager (AAM).
This update failed. After the failed update I can no longer start AAM from the Windows start menu (it is simply not there anymore). It also does not show up in my list of installed programs.
After deleting cookies / browser cache I went to the creative cloud website again. When trying to download Photoshop CC it offers me a download of 2 MB (AdobeApplicationManager.exe). I download this file and run it. The program exits after showing the message "Launching Adobe Application Manager". However, the AAM is not launched. Again I delete cookies / browser cache and try to download Photoshop CC. Again the system offers me to download the AdobeApplicationManager.exe file. That is obviously not going to work, so I start Googling for a solution.
After a while I decide to give the creative cloud website another try. Delete cookies / cache again and try to download Photoshop CC. This time it offers me a different download of 3.68 MB (CreativeCloudSet-Up.exe). I download this file and run it. Again... Failed to install... This is getting ridiculous.
I also tried downloading AAM 7 directly. Same story though, installation fails.
Something is making these installs fail. Some leftovers from the old AAM perhaps?
Is there a tool to clean out the old AAM? I cannot afford to clean out all Adobe software since it is critical for my job and don't want to risk not being able to install it again after cleaning out.
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