When I try to install Photoshop Elements I receive the error installer failed to initialize.

I am having the same issue.  Purchased Photoshop Elements 10 just a few minutes ago, and even though the download (direct download of PSE10) seemed to go fine, I ran the installer and got a message reading, "Installer failed to initialize.  Please download Adobe Support Advisor to detect the problem."
After downloading and running Adobe Support Advisor, the message I got reads, "Inspection could not identify any issues.  Please contact Adobe Support for further assistance."
Can you help?
Thanks,
Lindy

Thanks for your reply.
I have tried downloading and several times.  I have used the Akamai downloading method and the direct download.  I am able to download the .dmg file but not install the application.
I am on a Mac Pro 2.93 GHz running OS10.6.8, and I have plenty of RAM (8GB) and hard disc space (>350GB).
I have also placed a call to customer support.  Waiting for a call back.
Again, thanks.
Lindy

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