When I try to install the Adobe Download Assistant I receive an error
I have repeatedly tried to install the free trial of ae cs6, but have come across this error claiming that it has been misconfigured but there is no reason for this, as there is nothing to configure. How do I fix this error and download adobe's software?
Branching this to a separate discussion. Please remove the current installation of the Adobe Download Assistant and reinstall. For additional information please see Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Known_i ssues where this topic is discussed.
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Hi, download of the trial product (photoshop ele 13) does nt start even after successfully installing the Adobe download assistant successfully. Only .7z file is shown, .exe file is nt visible. Whn i try to extract .7z file wd 7-Zip error pops up " cannot extract **.7z as archive" .I've tried fresh download of adobe photoshop ele 13 but same error occurs.
OS:Windows 8.1
Storage loc for adobe down assistant : C-Program file(x86)-Adobe download assistant-adobe
Storage loc for adobe down assistant: C- Adobe photoshop assistant 13- PhotoshopElements_13_LS25_win64_1. 7z
After this I try to extract ** .7z file but following error occurs :
After this I try to extract ** .7z file but following error occurs
Kindly Help.Thanks fr revert !
After clicking on the provided link , Above error pops up. I clicked "ok" n allowed download to complete after which same previous error shows up! -
The installer for iTunes free download says when installing "The installer encountered an error that caused the installation to fail." I have been to the help page and run Disk Utility (not sure if that's worked or not) and it still comes up with this. Please help me get iTunes back up and running. Thanks
Go to HD>Library>Receipts - remove the iTunesX.pkg receipt. Drag the iTunes app to the trash.
Repair permissions with Disk Utility - reboot - then try to run the installer.
MJ -
I receive the error, "Sorry, an error has occured." When I try to install my Adobe AIR application.
Jeff,
I'm having the same problems when trying to download any Adobe products.Niadee I branched your discussion out to a new thread as it does not appear to be related to trying to install Adobe Download Assistant in Mac OS 10.8.2. Are you receiving this error when you are trying to install the Adobe Download Assistant? Also what version of Windows do you have installed?
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Downloading a trial - problem with the Adobe Download Assistant
Q: What is the Adobe Download Assistant?
A: Trial versions of Adobe Creative Suite, Photoshop Elements, and Adobe Premiere Elements are downloaded using the Adobe Download Assistant — a small application that is meant to improve download reliability and avoid issues that commonly occur during large downloads, such as frequent disconnects. After the trial product is downloaded, Adobe Download Assistant should automatically start installing the product.
Q: I installed the Adobe Download Assistant, but my trial didn't download?
A: Under certain conditions, the Adobe Download Assistant installs but does not immediately start downloading the trial product. If this happens:
1. Quit the Adobe Download Assistant.
2. In your browser, return to the product trial download page on Adobe.com. Refresh the page, then click the Download now button again and follow the prompts.
Important: When you start the download, be sure to select your User folder or Desktop folder. A common cause of errors are due to attempts to download the Adobe Download Assistant to the Program Files/Applications folder. The Adobe Download Assistant only downloads the trial application files. Once the download is complete it will launch the application installer; when the installer is launched you can then choose to install the actual trial application into the Program Files/Application folder.
For more info, see
Troubleshoot Adobe Download Assistant
or
Adobe Download Assistant FAQ
Q: I've have a problem on Windows 7. The download manager just sits there, and does nothing, even after I navigate back to the trial page. It turns out that you can't install Flash in the Programs folder. You have to pick a different folder for ADA to actually work?
A: You are correct, the Adobe Download Assistant does not have sufficient permission to save files to the Program Files folder. If you run the Adobe Download Assistant as an administrator, or save to a different location (for example, in your Users folder), this should resolve the issue.
Q: When I try and download the Creative Suite Design Premium the Download Assistant opens and I log in. On the top it says "Welcome, User" but on the bottom right below the action bar for the download it says "Sign in ith your Adobe ID to continue" and the action/download bar just sits there. I have quit and restarted numerous times and even left it running all night. Nothing is working though. I have Windows 7 Home Premium and see no error messages.
A: Try opening your browser by right-clicking in the start-programs menu and select "Run as Administrator".
Q: I am trying to download the Premiere trial version onto Windows. I had no issues installing Adobe Download Assistant, however when I tried to log in, it came up with error 100, claiming it could not communicate with the internet.
A: Many of the errors which forum users are experiencing with the download process is due to trying to download to the Program Files/Applications folder. This seems to cause Error 100, 101, 107, and even problems with being able to extract the install files after the download completes. The Adobe Download Assistant is only downloading the install files. Once the download is complete it will then launch the installer. Once the installer itself is launched you can then install to the Program Files/Application folder.
Q: I've tried everything and nothing works. I'm really frustrated and I don't know what else to do. How can I download a trial?
A: Another way to get trials of Adobe software is to sign-up for a Free Creative Cloud Membership. With Creative Cloud Membership you can download full, downloadable 30-day trials of all our CS6 Master Collection straight to your desktop, and store up to 2GB of files. Alternately, you can review http://forums.adobe.com/thread/981369 which provides information on how to obtain direct downloads.I have suddenly become computer illiterate... that's the only conclusion I can draw from my total failure to install the Premiere Pro CS6 trial version for Mac.
Step1: I downloaded the Adobe Downloader Assistant installer and installed ADA in the default location (/Applications), which then was followed by said ADA launch. I logged in, selected PP and started a 2 hrs download of a 1.7 GB file.
Step2: I come back after a while and find a nice DVD icon on my Desktop, reading PP CS6: Great! I quit ADA and open that folder, to find another folder in it, with 3 subfolders and an "Install" application. Click on it. Nada. Reclick on it. Same + an error -1704 "can't open application".
Step3-30: I am cutting a long story short, but after reading all the support threads I could find, trying to reinstall ADA on my desktop, relog on the website, restart and cancel PP CS6 download a few times (without ADA noticing that there was already a 1.7 GB corresponding to that same file), and repeatedly failed to launch the install.app, I decided to act stupidely and remove all files and go to:
Step 31: reinstall ADA, re-download PP CS6.
Step 32: I waited after the install, nothing happened so I went to the new PP CS6 "DVD" and found the "install" app, which reliably did not start anything.
Step 33: I rebooted. After the reboot, the DVD was gone, replaced by an empty folder of the same name...
Step 34: me typing all this... I am using a 2011 iMac running Lion and Creative Suite CS 5.5. Thanks for any pointers... -
How long does it take to download the adobe download assistant?
how long does it normaLLY TAK TO DOWNLOAD THE ADOBE DOWNLOAD ASSISTANT?
Not very long it is a very small download. The download of the actual software will take much longer. Are you having problems downloading and installing the Adobe Download Assistant? If so do you receive any specific error messages? Which operating system are you using?
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I am facing the problem on downloading apps from Mac App Store, when I try to install the application from App store, I am getting an error message "Status_Code_Error" while click on "Login"
Same problem here in Brazil.
It seems to be a problem with logging in App Store in the Mac (Yosemite 10.10.2).
When I tried the very same userid and password I was able to login in to use my iCloud account from the same computer and also from my iPhone. -
When I try to install the new version of Flash Player on my iMac, Adobe installer rejects apple ID
Adobe installer claims my Apple ID is incorrect when I try to install the new Flash Player. iMac + OS Mavericks. I have tried it many times. Same ID works on two iPads, iTunes, etc. and on the iMac whenever it is asked for, other than with Flash Player installer. Aggro+++++++
OK, thanks for answering, but after reading all the instructions and help on Adobe website, it was clear that it was my OS user ID that was wanted, but that kept being rejected, too. So today I contacted Apple support and it took a half hour to correct the problem, which was with the original ID——everything had to be reset, e.g. new ID, keychain reset, etc. and then I was able to get the new Flash Player. It is still STRANGE to me that nowhere else did I have a problem, but it seems it was a glitch with Mavericks and my computer.
Good to know it was not Adobe…….
Thank you,
Patricia -
can any one tell me how to install flash player on powerbookg4.i actully uninstall it to upgrade it but now i can not install new one.it always says get flash player for powerpc when i try to install it after downloading.it is 10.5.8 version
Flash Player version 10.1.102.64 is the last version available to PPC Mac users. However, this Flash version won't work for many videos on Facebook, YouTube and other sites. Adobe's latest version, 10.2.x or later, is only for Intel Macs. Adobe will not provide a newer Flash version for PPC Macs.
The message requesting that you download Adobe Flash Player takes you to Flash Player requiring an Intel processor. Doesn't work on a PowerPC processor. I found a hack, installed it & it works with Firefox, TenFourFox & Safari.
Download this http://www.steelbin.com/FPforFBPPC.zip to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work.
Hack Allows PowerPC Macs to Access Flash 11 Content
http://lowendmac.com/ed/royal/12sr/flash-11-and-powerpc.html
Cheers, Tom -
I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?
I tried using the downloaded update. It still didn't work but at least I did not have to restart my computer. The message was a little different too: "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."Run through this list of fixes, either something is corrupted or you have malware that's blocking the update.
..Step by Step to fix your Mac
Make sure to backup your users files to a external storage drive first (not only TimeMachine as it may fail to restore) and disconnect, because if' it's a drive corruption/failing then the entire thing will either have to be replaced or a wipe and install done.
Most commonly used backup methods
If you do need to do a wipe and install
How to erase and install Snow Leopard 10.6
For Snow Leopard Speed Freaks -
When i try to install the ibooks app on my ipod touch 4 it shows me my apple account details but says that the security number is incorrect. I have not as yet used my account is this the problem?
It is a problem if you can;t download/install apps. If you are sure that the card data is correct and the card is valid I would contact the itunes store. I would go here and select iTunes Store Account and Billing.
http://www.apple.com/support/itunes/ -
When I try to install the Flash update it asks for a password that does not exit and I can't install
When I try to install the flash update I get a request for a password that doesn't exit Please help
Hi,
Are you using Windows machine or Mac machine ?
If you are using a Mac machine, its the Mac OS which is asking for password and not the Adobe Flash Player. Please follow What userid & password do I need to install Flash Player?
- Varun -
when i try to install the mac os x 10.7.3 i start up the computer and apple logo appears and it stucks why? and what should i do?
How are you trying to install Lion 10.7.3? Where did you get that version as the current download version is 10.7.4.
Why are you installing 10.7.3? What OS X version was on the computer before you started this install? -
When I try to install the update for iTunes, I keep getting the message "the application attempted to load the C runtime library incorrectly. Contact the vendor. I don't know if it's related, but my Microsoft Outlook is totally f*k up. What's going on?
Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!! -
My mac has OSX version 10.8.2 and I'm try to install an aiport express base station which requires 10.5.7 or later. Yet when I try to install the software it says the base station is not compatible with my mac version - how do I resolve?
You already have the software installed that you need if you have 10.8.2.
If AirPort Utility cannot find the Express, that is another matter. More software is not needed. More troublehooting is needed.
Power up the Express for a full minute
Hold in the reset button on the Express for 7-8 seconds and release
Allow a full minute for the Express to restart
Click the AirPort icon at the top of the Mac's screen
Look for a heading of New AirPort Base Station
Just below that, click on AirPort Express
What happens?
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