When I try to install the latest version of iTunes, it says the installer doesn't have sufficient administrator access to install.
When I try to install the latest version of iTunes, an error message comes up saying the installer has insufficient administrator capability.
What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.)
Similar Messages
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My laptop will not let me install the latest version of iTunes, it says 'the installer has insufficient piviledges to access this directory' and tells me to log on as the administrator, even though I am logged on as the administrator. Please help!!
Hi Caits1988,
If you are having issues updating iTunes on your Windows machine, you may find the following articles helpful:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Apple Support: Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden -
when i try to download the newest version of itunes it says "the feature you are trying to use is on a network resource that is unavailable" and then it gives me an alternate path to a folder containing the installation package for itunes64.mis, help
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When trying to download the latest version of iTunes, I receive the following error "Apple Application Support was not found", any suggestions?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application Support, won't install normally.
tt2 -
I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this to resolve the issue. Thanks for any help!
Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR -
I just installed the latest version of iTunes to get the updates and new software on my iPod but it hasn't updated my iPod or put any of the new software on there either. How to I get the software to sync onto my iPod?
Are you sure it's not 6.1.6? If it is, that is the latest iOS version that will work on a 4th generation iPod Touch. Later versions require a 5G iPod which has twice as much RAM.
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Hi! I can't upgrade my iTunes 10.3.1.55 on my Windows XP 2002 SP3 to the latest version of iTunes. Got the message: "A problem has occured with the Windows Installer-package. A program needed for this installation could not be run." What to do?
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
When I go to download the newest version of itunes, it says the old one cannot be removed. What should I do?
I have tried multiple times to download the new iTunes, but every time the message saying the old version cannot be removed pops up. Any suggestions?(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
i have a macbook pro 15" retina Display with 2.6 ghz and 8gb of ram when i try to download an HD movie from itunes it says my computer doesn't support HD? i went to the support on the apple website and looked at the specs that a computer has to meet in order to play HD movies and mine is well above them. Why can't i play the movies?
That would at least partially explain it.
These MacBook Pros drew more power than the power brick could readily supply, and so would only run at top speed when the power brick was supplemented by the battery.
Though the applicable tech note has been removed, it stated:
"If the battery is removed from a MacBook or MacBook Pro, the computer will automatically reduce the processor speed. This prevents the computer from shutting down if it demands more power than the A/C adapter alone can provide." -
Hi my and my husbands iphones are no longer syncing to itunes but have in the past. When i try to download the latest version of itunes it won't let me do it until I load and earliers version....help
No problem.
Okay ... Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/
Does that install go through okay? If so, can you connect the phones now? -
Since I installed the latest version of iTunes I have been unable to sync new downloads to my ipod. Prior to this installation I would get 2 windows when I attached my ipod but now there is only one. The software does not recognise the device (I tried running the doagnostic) but I can see it on my desktop. Anyone know what I can do?
Hi findmeat,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
About iTunes Radio
http://support.apple.com/kb/HT5848
Cheers,
- Judy -
i have just downloaded and installed the latest version of itunes. Now when i connect my ipad to my computer via USB, itunes states that the apple mobile device service cannot be started because of an unknown error (1058). The connection worked fine with the previous version of itunes.
so then i tried intsalling a stand alone if apple mobile device support (amds) but still it doesnt work
Did you get an error message when you did the standalone AMDS install? If so, what does it say? (Precise text, please.) -
Please help. I cannot install the latest version of Itunes in my macbook pro computer as I don't have or seem to have forget my password for the installers. Thanks
You can download the 32-bit installer directly using this link: iTunesSetup.exe
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Appears I have downloaded the latest version of itunes, but stays the same
I have been trying to update to the latest version of itunes, and after I click on "download version 11" it quickly says "thank you for downloading the latest software". No install process appears to happen, and i go to open itunes and its still a previous version. I have tried updating through the control panel as well, but it has not worked. I can't seem to connect to my son's itouch with the current version on my pc.
What version of iTunes is actually installed?
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Until I got to the latest version of iTunes, I always synced contacts and calendar directly. Now that option is gone. I have shut off iCloud but still don't have anyway to sync these, apparently, without going to the cloud. I don't want to share my information with Apple. Further, in the past any time I have attempted something like this it was a complete mess with entries duplicated.
You can if you install OS X server (https://itunes.apple.com/us/app/os-x-server/id714547929), as discussed here: http://www.macworld.com/article/2061183/itunes-ios-syncing-gone-solve-it-with-se rver-.html.
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